I have returned to TBS..... shipping is pretty steep getting it back to Sweden (I had to return shoes). I had visibility into tracking via the USPS customs number, and I contacted them via email 2 days after I showed them in receipt of the package. The return was processed within 24 hours of that email exchange.
Once you take into consideration the return shipping, net net, you may find it comparable to just flip on B&S versus the return.
thanks for the reply. Yeah shoes can sometimes hit the pockets when it comes to shipping. Was it over 25 bucks?