I've been pondering this very question for a while now. I have an email from C&J informing me about their refurb service at 80 GBP plus shipping. They also have a cobbler in London who will do just the sole for 60 GBP. Now, I'm wondering if spending almost $200 (80 GBP at about X1.80 against the US dollar plus shipping) is justified in the case of my handgrades which I paid $260 for and, after two years of service, will soon be ready for a sole replacement. I would hesitate to have it serviced by a local cobbler, though, as I can't be sure of their applying the proper methods and materials. For example, the original C&J rubber heel 'plug' is only halfway ground after two years of twice weekly wearings, and the oak bark sole has held extremely well compared with other shoes bought at the same time. I have a rather good cobbler in my office building, but when I asked what type of sole are they using, the only thing the owner could tell me was that it's "premium". the term "oak bark" didn't ring a bell with him. I didn't even try "chanelled" and "stitched aloft" for fear I might get beaten up... I'm seriously considering the Allen Edmonds option mentioned by the Doc. I know one thing - I will NOT throw those shoes away as I want to be able to show them to my son when he's ten (or eighteen) and say - "see those? I bought them the week you were born"