Dispointed news from Viberg boots, MTO have been stopped.
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Hey Everyone, I just heard from Viberg, they are no longer accepting MTO from telephone and online, there is a guy named Morgan answered my call and he is not even polite, anyways, he said they stopped MTO because they want to focus on Viberg.com but they still accpeting MTO in store, well, it does not make sense to me at all, I understand if a person never have a pair of Viberg boots, it maybe a problem when he makes MTO, if you know Viberg very well and does not live in BC, you probably won't take a trip to BC just to visit store and get your MTO done. It's very dispointed to see they took away MTO options and more dispointed part is their customer service's attitude. If you know Viberg boots very well, would you like to ask them to bring back to MTO through telephone and online?
Viberg is just doesn't have the infrastructure to do MTO. Some companies (like Trickers) have special production channels that make it efficient.
However, Styleforum is doing our StyleforumMarket MTO program, in which all member can have a voice in determining the makeups. We have made 4 different models so far, and I will start with a 3rd set of makes, probably a derby and a Service boot, shortly.
Every couple of months, I suggest makeups for users. Users then discuss changes, options, and ultimately, vote on which of the proposed makeups I should put up for preorders. This is typically a 2 week discussion period. I put forward the most popular 2-3 makeups, with the most popular modifications, and put them up for preorder at www.styleforummarket.com. The preorder period is typically 3 weeks. If, at the end of the 3 weeks, there are enough orders to move forward, we send our order into Viberg. If there are makeups which have not made up the minimum of 4 orders, we refund the buyers. We do not do overruns, and only order what has been preodered by our customers. Prices are in line with Viberg retail, but with free shipping within the USA, and a flat rate shipping outside of the USA.
I will start the next round of discussions soon, probably next week. Feel free to propose makeups in the Viberg thread, to rally your fellow members. When the actual discussion starts, I will start a new thread.
Please be aware that Shell Cordovan is no longer a wholesale option, and will only be sold through Viberg.com