Been a big fan of Russell Mocs for quite some time and had been slowly saving up the cash to order a pair though I did not know which pair I was going to get. Finally settled on the Thula Thula PH with a few options including the Vibram Newporter sole, double vamp, and leather lined uppers.
A few thoughts on the process thus far:
- If you are on the fence about ordering, request a catalog. It has all the colors/options for each boot and their perfect fit measuring system.
- So far, their customer service has not left me wanting. Understand, delivery from when they get your order can take up to 18 weeks. I am leaving for a trip the beginning of next month so I ordered mine with the extra $50 rush order. I placed my order about a month ago and the projected delivery date is April 23rd.
Before ordering, I had several questions and Patty was very quick with an e-mail response. Never waiting more than a day. Even after the order was placed and I wanted something changed, she was quick to let me know that it was possible and that she had taken care of it for me.
Now I am anxiously awaiting for them to arrive. I will definitely pst pictures as soon as they arrive.