I have not received my first shirts, but you can forget about email. If you want any meaningful communication with Ricky, you have to call.
I totally agree with that. Â If you'd only been to his shop, you will actually wonder how he could do all these with him and his assistance David all alone (in a barely 200 sq. ft. area). Â The 'messenger' who brings the shirts (from Kowloon to the Central shop) comes in a few times a day to drop off shirts (and suits and pants) and there is not a moment when the shop is empty. Â He appears to have new customers on a daily basis (meaning time-consuming measuring and getting-to-know-each-other formalities). Â Local customers always get priority (my friend had received his shirt within 24 hours). On top of that, Ricky has heavy family responsibilities (kids whinning, wife bugging, the usual), so I'd say, pick up the phone or just be patient.