I feel the need to mention a couple QC issues with the jeans recently.
Khaki Overdye had the leg twist. Immediately obvious, particularly given the infamous thread about it. They felt weird to wear, and definitely looked funny on. Reluctantly sent back for a refund (took about 8 days to be applied, FWIW).
The Natural arrived on Saturday. Wore them today, only find a number of problems. Dark blue lines along one of the seams inside (fine, except that I have to roll mine since I'm nowhere near a 36 length). Hoping maybe that can be resolved with a Tide Pen (at Matt's recommendation), or possibly "fixed" when I finally have my Gustin jeans chainstitch hemmed. A black line (measurement mark?) on the outside of the seam on the same leg. And, quite a few loose thread ends (hopefully, no big deal).
I would love to keep The Naturals. They are really nice (as were the Khaki Overdyes, honestly).
I haven't seen anything recently regarding QC problems on their jeans.
Hoping maybe others can chime in (misery loves company? lol), or, I can just chalk this up to bad luck.
Either way, their CS has been good so far.
I had a pair twit pretty badly (about 30-40 degrees) to the point where the selvedge id is pretty close to the arch on my foot. It was apparent after the first soak so I'm thinking it might have something to do with my gait effecting the stretch on the waist. Th only other thing I would consider a problem is a pull on the thigh of a new pair of rust chinos. I feel it when I'm running my hand on them but its not very noticeable so I'm not too concerned. Overall, I'm happy with Gustin quality and CS in problematic situations.