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Gustin - Official Affiliate Thread - Page 619

post #9271 of 10351
Quote:
Originally Posted by justinkapur View Post

Thanks for that. I still see absolutely nothing wrong with those. Your gonna wear them and creases will develop. Are you expecting something that will be perfect and sit in a museum case? I mean really thats a bit absurd

 



Three stitch-holes wouldn't be thrilling to me for shoes at this money, but I mainly agree about the loose grain in the leather. They're casual shoes...
post #9272 of 10351
Quote:
Originally Posted by M635Guy View Post

Quote:
Originally Posted by justinkapur View Post

Thanks for that. I still see absolutely nothing wrong with those. Your gonna wear them and creases will develop. Are you expecting something that will be perfect and sit in a museum case? I mean really thats a bit absurd

 



Three stitch-holes wouldn't be thrilling to me for shoes at this money, but I mainly agree about the loose grain in the leather. They're casual shoes...

Exactly, I mean they are going to get worn and thrashed. Even top shelf shoes have flaws and issues, asking for shoes without imperfections is impossible
post #9273 of 10351
Quote:
Originally Posted by venividivicibj View Post


Why? What if someone just return th shoes due to wrong size?
Plus - have you ever returned anything? Is the company just suppose to eat the cost and never re sell it?

As long as the item is in good condition I don't see the problem with reselling it if it's only been tried on


The only problem I would have with that is that Gustin's model implies you are backing and purchasing an item being made specifically for you.  I'll have to do more research on their site policies to know if my assumptions are correct, but the whole 3 month wait and what not means that product has not yet been made.  It's implied that it will be unworn and unused.

 

They have a stock store specifically for returns or overruns, which they mark-up for by the way.  In my personal opinion, that's where the returned shoes should be sold.  Sending a returned pair to someone who backs a product with a quoted lead time is deliberately misleading. 

post #9274 of 10351
Quote:
Originally Posted by Medoc View Post


The only problem I would have with that is that Gustin's model implies you are backing and purchasing an item being made specifically for you.  I'll have to do more research on their site policies to know if my assumptions are correct, but the whole 3 month wait and what not means that product has not yet been made.  It's implied that it will be unworn and unused.

They have a stock store specifically for returns or overruns, which they mark-up for by the way.  In my personal opinion, that's where the returned shoes should be sold.  Sending a returned pair to someone who backs a product with a quoted lead time is deliberately misleading. 

I think your notion of thinking something is made for you is completely wrong. Its made based on the size that is requested. With crowdsourcing there are things that work and dont work. They are working from the mindset of having no physical inventory in an ideal situation. So if someone requests something and they have it in their stock why wouldnt they send it out?

I really dont get why people are having issues with it. I would be super stoked to get something that early........
post #9275 of 10351
Quote:
Originally Posted by justinkapur View Post


I think your notion of thinking something is made for you is completely wrong. Its made based on the size that is requested. With crowdsourcing there are things that work and dont work. They are working from the mindset of having no physical inventory in an ideal situation. So if someone requests something and they have it in their stock why wouldnt they send it out?

I really dont get why people are having issues with it. I would be super stoked to get something that early........
"So how does it work?

We design boutique-quality handmade menswear. We create a campaign for an item, you back it. Once the number of items backed reaches the campaign goal, the item is successfully funded and we start production."

 

-First question of how does it work.  They explicitly state that they start production when it funds.  That 100% means that your item hasn't been made. 

 

"Do you have any items in stock that I can buy now?

No, sorry! We keep very limited inventory in our shop for returns, and don't offer them for sale."

 

-Returns are not offered for sale.  This is all info directly from their site.  I'm just reading what their stated policies are.  You do bring up good points about how a crowdsourcing company ideally works to fulfill orders, from their perspective.  Maybe a simple additional sentence on their how it works page could help them be more transparent.  Gustin's my first crowdsourcing company so I'm learning as I go with them, and until you helped explain an ideal crowdsourcing model from the business's perspective, I had no other recourse than to take their stated policies as fact. 

post #9276 of 10351
Quote:
Originally Posted by justinkapur View Post

Thanks for that. I still see absolutely nothing wrong with those. Your gonna wear them and creases will develop. Are you expecting something that will be perfect and sit in a museum case? I mean really thats a bit absurd

Do you think Gustin would have used that sample (the OP's shoes) to sell the campaign on their website? Or would they have chosen a pair without creases or flaws?

Should not the buyer expect what is presented? The question of what will happen once the buyer gets the item is irrelevent. For all anyone knows (including Gustin) he may have been buying them as a gift, or to display in his own personal shoe museum, or boil into soup.
post #9277 of 10351
Quote:
Originally Posted by ace13x View Post

Do you think Gustin would have used that sample (the OP's shoes) to sell the campaign on their website? Or would they have chosen a pair without creases or flaws?

Should not the buyer expect what is presented? The question of what will happen once the buyer gets the item is irrelevent. For all anyone knows (including Gustin) he may have been buying them as a gift, or to display in his own personal shoe museum, or boil into soup.

Idk, those McDonald's hamburgers look huge in commercials but I don't complain they aren't that beautiful in real life.
post #9278 of 10351
Quote:
Originally Posted by Medoc View Post


The only problem I would have with that is that Gustin's model implies you are backing and purchasing an item being made specifically for you.  I'll have to do more research on their site policies to know if my assumptions are correct, but the whole 3 month wait and what not means that product has not yet been made.  It's implied that it will be unworn and unused.

They have a stock store specifically for returns or overruns, which they mark-up for by the way.  In my personal opinion, that's where the returned shoes should be sold.  Sending a returned pair to someone who backs a product with a quoted lead time is deliberately misleading. 

So in your opinion a shirt that has been tried on once, (Not used, just tried on) a shoe that has been stepped in - is now invalid to be sent to the next person (even if there are no marks/scratches etc?

I've never thought I'd heard anyone say 'you said you'd give me the shirt in 3 months, I got it early, that's misleading, take it back' when it's the same shirt. Same size. Same condition.
post #9279 of 10351
Quote:
Originally Posted by venividivicibj View Post

Quote:
Originally Posted by ace13x View Post

Do you think Gustin would have used that sample (the OP's shoes) to sell the campaign on their website? Or would they have chosen a pair without creases or flaws?

Should not the buyer expect what is presented? The question of what will happen once the buyer gets the item is irrelevent. For all anyone knows (including Gustin) he may have been buying them as a gift, or to display in his own personal shoe museum, or boil into soup.

Idk, those McDonald's hamburgers look huge in commercials but I don't complain they aren't that beautiful in real life.

Really? You're making a McDonald's hamburger comparison to a pair of creased shoes? The OP has every right to feel burned. I'd feel the same way if I paid for something and got an inferior product in the mail. The wait time is irrelevant. I wouldn't accept creased shoes from a rtw shoe store so why the hell would anyone do that from Gustin? Just because you see nothing wrong with this scenario doesn't mean others would share your opinion.

As an aside, I backed a pair of the Blue 17's last fall and rather than the usual typed numerical tag inside of the jeans I got a pair that was handwritten in ink. Not a dealbreaker because they're jeans and no one will care but me, BUT, this isn't the same as leather. If I received crinkly less than perfect shoes they'd go back

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post #9280 of 10351
Quote:
Originally Posted by gaseousclay View Post

Really? You're making a McDonald's hamburger comparison to a pair of creased shoes? The OP has every right to feel burned. I'd feel the same way if I paid for something and got an inferior product in the mail. The wait time is irrelevant. I wouldn't accept creased shoes from a rtw shoe store so why the hell would anyone do that from Gustin? Just because you see nothing wrong with this scenario doesn't mean others would share your opinion.

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I'm comparing advertising to advertising.
post #9281 of 10351
A couple quick thoughts

1."Do you have any items in stock that I can buy now?
No, sorry! We keep very limited inventory in our shop for returns, and don't offer them for sale."

I think the above means they don't (typically) offer their inventory for sale - not that they don't offer returns.

2. IMHO minor vamp creasing commensurate with trying them on briefly indoors is perfectly acceptable for resale - the alternative is not allowing returns for sizing which seems much worse in my eyes

3. The gustin model effectively trades an extended wait for a better value - when the consumer receives their product early but doesn't have to pay more it strikes me as pretty fortunate (assuming acceptable product quality)

4. There does need to be a line somewhere- mild creases shouldn't be it but permanent scuffs and such would be a no go for me

Just my .02
post #9282 of 10351
Quote:
Originally Posted by avsmusic1 View Post

A couple quick thoughts

1."Do you have any items in stock that I can buy now?
No, sorry! We keep very limited inventory in our shop for returns, and don't offer them for sale."

I think the above means they don't (typically) offer their inventory for sale - not that they don't offer returns.

2. IMHO minor vamp creasing commensurate with trying them on briefly indoors is perfectly acceptable for resale - the alternative is not allowing returns for sizing which seems much worse in my eyes

3. The gustin model effectively trades an extended wait for a better value - when the consumer receives their product early but doesn't have to pay more it strikes me as pretty fortunate (assuming acceptable product quality)

4. There does need to be a line somewhere- mild creases shouldn't be it but permanent scuffs and such would be a no go for me

Just my .02

My point was, what may be acceptable to one person would not be acceptable to another. if I paid for something then I would expect that item in new condition, not tried on.with visible creases. At that point I might as well buy all of my shoes from Nordstrom Rack because those have been tried on too

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post #9283 of 10351
Quote:
Originally Posted by gaseousclay View Post


My point was, what may be acceptable to one person would not be acceptable to another

Completely understand and totally agree

post #9284 of 10351

I'm not trying to stir the pot here, but it seems like folks are jumping hard to the extremes.

 

 

  • At these prices, I don't think it is unfair to expect an excellent pair of shoes
  • Hand-made, slow-process shoes are definitely going to show more variance than mass-produced shoes
  • An unworn pair of shoes (i.e. - no wear creases or sole wear at all - just tried on) can still be sold as new
  • If Gustin has a return or exchange on an unworn pair of shoes that meet their quality standards, giving the pair to the next guy in line for the next run is a cool and fair thing to do.
  • Flaws are in the eye of the beholder.  I see a bit of loose grain/wrinkles in the pictures Gustin uses for these shoes.  Wrinkling leather is a nuance when it comes to fine leather - since typically fine leather goes through little or no correction, you get to see the variance from hide to hide.  Sometimes a hide sneaks through that doesn't meet high-quality standards, but I don't think that is the case here - they'll look fine when worn and what I saw in the pix didn't look like anything that wouldn't have probably happened anyway (at least in general).  The thread-hoes...  I dunno - they're a little annoying, but they are small.  For a $150 shoe received months early, I'd probably ignore them and move on.  For a pair of Aldens, probably not.
  • Marketing and advertising should *not* misrepresent the true product.  As I said, the pix Gustin uses show some of the variance I mentioned when you look at them up close.

 

In any case, my net advice to the OP on this topic is to put the shoes on and look at your self in the mirror. Do they look good?  Do they fit well?  If yes, I'd move and an take some happiness from the fact you didn't have to wait so long.  If they don't, I'd send Gustin a thoughtful e-mail and ask to be put back on the original list/timing you had before.  Since the campaign was closed, they wouldn't have sold your spot, right?

post #9285 of 10351

To those who object to receiving a pair of shoes with a sign of having been tried on -- what do you think happens to the shoes or clothing that you tried on but didn't buy at Nordstroms, or Allen Edmonds, or any online or offline retailer?  They're put back on the shelves for sale as new, regardless of the price of the item.  If you insist on never getting an item that has been previously tried-on by anyone, the only likely result is that you'll force retailers to eliminate the "return" and "try before you buy" options.

 

On a positive note, I received a 2-pack of the heather grey t-shirts last week.  Ordered from the 'stock' store.  They're nice shirts, and I wouldn't have cared if there had been a sign of them having been tried on (but there wasn't).

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