Your posts about that footbed awhile back did have me worried for my pair that had yet to arrive. I checked my #8 lowtops immediately and was relieved that I didn't have the same issue. I definitely agree that it can't have just been an isolated incident for your two pairs (unless you wronged Josh Gustin many years ago and this was his payback plan). I think many people didn't notice or check and I'm sure since you brought this issue up to customer service, they have made it a point to fix for all future releases. I hope they continue to expand their footwear line because I love my sneakers and am hearing solid things about the boots. It would be cool if Gustin considered a basic oxford style shoe, something I could wear to work (keeping consistent with the unique material and nice price point, otherwise I would have to stick with more traditional companies).
I hope you are correct and Gustin has resolved the sneaker footbed issue because I'm super tempted by the newly posted Blue Gum Sole Low Top. I love the navy leather and am currently in a blue shoe phase. Not sure how I feel about the combo with the yellow sole, but then again I'm not sure what would look better. Black? White? Matching shade of blue? Contrasting lighter or darker shade of blue? Hmmm.
Maybe I'll order a pair and then send an email to Gustin CS asking them to confirm how they have fixed the prior footbed issue. And if they are not sure they have fixed it yet then I'll ask them to cancel my order.