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MARGARET HOWELL Fall/Winter 2013 - Page 10

post #136 of 143
Quote:
Originally Posted by Kuznetsov View Post

Does anyone know what happens to the stuff that was on sale but has been pulled from the website? I went to purchase the hooded raincoat today and the sale section has gone. Does it end on eBay or elsewhere that will allow me to purchase or have I missed my chance?

Thanks


Not sure where it goes but give them a call. I've found them to be very helpful. They've also located sold out pieces for me.

post #137 of 143
Quote:
Originally Posted by Kuznetsov View Post

Does anyone know what happens to the stuff that was on sale but has been pulled from the website? I went to purchase the hooded raincoat today and the sale section has gone. Does it end on eBay or elsewhere that will allow me to purchase or have I missed my chance?

Thanks

Moved to a warehouse I think?

 

I asked about a sale piece some days after they had removed the sale section maybe two years back and they said they were busy moving things around so it could be hard but they would try. They never actually got back to me despite multiple emails.

post #138 of 143
Goes to warehouse, you can still buy it if you can get ahold of them
post #139 of 143
OK thanks for the info. I'll send them an email about the items I'm looking at.
post #140 of 143
they will def sort you out if it's only just been pulled, but if you wait to long it will get more difficult for them to track it down.
post #141 of 143
I received a prompt reply from them using the contact form on their website. However the reply received was just after I managed to find the sale section still live via my browsing history and place an order that way. Good customer service so thought it was worth mentioning. Thanks everyone for the info as well.
post #142 of 143
Quote:
Originally Posted by Kuznetsov View Post

I received a prompt reply from them using the contact form on their website. However the reply received was just after I managed to find the sale section still live via my browsing history and place an order that way. Good customer service so thought it was worth mentioning. Thanks everyone for the info as well.

Always good to hear of excellent customer service.
post #143 of 143
MH has fantastic customer service, agreed.

Stopped by the MH store in London today so I was able to try a lot of different items from FW14 and really figure out the sizing. I'm an XS in the classic shirt cut and the macintosh raincoats, a S in the suit jackets and trousers, and M in the knits.

I'm pretty much a M across the board in most brands, and a 50 in RO leather and DVN suits. First brand I've ever worn a XS in anything. Hope that helps some ppl. I ended up purchasing one knit, and will have my eye on several other things for later.
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