Place was completely empty when I entered - felt like a tomb. Chubby guy (maybe south American / Caribbean) and an Asian lady were working the floor. Asian lady didn't knowledge my being there once. As chubby guy was taking the shoes off my feet a respectable older couple (I was wearing jeans and Alden chukkas) entered and he couldn't be finished with me any quicker. Pretty shit experience buy hey-ho, I got what I wanted.
My experience a few months back was decent. The manager (Brian Hill?) even gave me a heads up about their sample sale. Nice guy.