Originally Posted by Newcomer
You know, it just depends on the AD. Normally I wear my MUT Moon when I go watch shopping, but that really has not led to much. You would think that wearing a nicer watch would garner some attention, but alas. Two of the three ADs in my area that I have visited have not let me touch, hold, or try on a Patek. They usually say something along the lines of "we have Hamilton / B&M / whatever else" that may be better for you. Or "these are far outside of your price range." Which is kind of funny, as my next watch purchase may very well be a 5711, after some saving. In regards to my JLC, I have had some that have asked whether my watch is a Seiko or Bulova. Some that have suggested that I step up from the "girly" watch I have on my wrist to a real man's watch. It has been a nightmare. However, I have met three people that have really been very pleasant, and I will go back to them. Largely, however, I think I will stick to ordering from you or from Govberg.
that is absolute horse shit. the fact you are wearing a luxury time piece should open the door to try ons and what not, but you shouldnt even need that. i understand that some places as matter of policy do not take things out of the case for try ons (dumb policy imo, but i can understand it in certain cases), but if place does not have that policy, making such caveats to potential customers is a disgrace.
an SA leading you away from what you are asking to look it is horrible practice. unless you have given extreme proof that are a criminal. in which case they should not show you anything. which i am positive that you havent. and to actually say out loud, "these are far outside of your price range" is disgusting. i would fire someone for saying that.
if that ever happened to me, i would make of point out walking back into to every place that did that to me after i made the purchase of the type of watch they would not show me or let me look at/try on. i would matter of factly walk over to the SA if they were there and get them together with the manager, or just get the manager if the SA was not there. i would then state, very simply:
"i just purchased this watch from X. i cam here X weeks/months/years ago, and was looking to try this on. i was told that "it was out of my price range and i should look at some chealer watches." i was embarrassed and disgusted. and i specifically DID NOT buy this from you when i was ready to make my purchase because i found your salesmanship appalling. i plan to buy more wathces in the future and i want you to know that none of them will be in this establishment. i hope you dont make the same mistake with your next potential customer."
and then i would walk out.
im glad that you would consider me, and i know govberg well. good people ime.
sorry for the rant, but hearing about these kinds of stories within my industry makes my blood boil.