Hi Stitchy, no worries. I just wanted you to be clear that it wasn't like I walked in off the street and the sales associate at Cellini did not have ample time to evaluate whether I was a serious customer. I met him in the store. Informed him of my intentions, asked generally about discounting, and did not ask for an actual price until I was sure I wanted a Jumbo and I had done some homework. Then he and I had a few follow up phone calls. I wouldn't want some one to jerk me around in my business and I don't do that to others. I don't like playing games. I asked an up front honest question, all I ask is be polite and give me a fair and honest answer. Even if the guy said he couldn't discount it, that would be fine. I wouldn't buy from him as I don't need to over pay for an item, but I'd have more respect for him for being honest with me.
As for not undercutting the second guy...he was straight up and honest, and I like that. He gave me his best deal without excuses or playing games...the other sales person was a leech only looking to piggy back on the other guy's deal. If he couldn't come up with his best price on his own, he certainly should not be rewarded for matching the other guy or for beating him by a few dollars when he never would have done it on his own. If it cost me a few extra dollars, well I think the good sales man earned it, as I could see he is the kind of guy I could do business with again. I'd rather give my business to the guy that treated me properly. If we all only shop with the guys that undercut the guys that makee an effort to give a best price, eventually the guy originally giving the best price will be put out of business and we will be stuck dealing with the slimy used car tactics sales person.
Yes I agree, the person just seeking a price to use to gain leverage for negotiating with a friend/relative is wasting a sales associates time.
I don't think sales people and customers should be adversaries, although sometimes I'm sure both sides see it that way. As I stated before, with regard items that can be negotiated, if everyone is reasonable and up front, consumers and sales people can all feel like winners and create a relationship that fosters both sides looking forward to doing business together again.
Kudos for not undercutting the 2nd guy, any sales is a interpersonal transaction of relationships and respect. In the end of the day, if you like the SA, you are more likely to buy from him even though he doesn't necessary provide the lowest price; same goes the other way, if the SA likes you, he is more likely to give you the best price.
I know there is a the saying never buy stuff off friends and family, but if they do try to take advantage of you due to your relationship, then they are absolutely trash and not worth keeping.