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The Watch Appreciation Thread - Page 1370

post #20536 of 34969
Regarding customer service:

I used to work for a small familiy-owned AD while at university. Excellent part time job! And probably what turned on the WIS switch.

The very first thing I learned from the owner was to give every (potential) customer the same (good) treatment. The Norwegian saying is "dont judge a dog by its hair", and there would be several shaggy dogs by regularly. None of them dressed well, and the personal hygiene could be lacking. But they were enthusiastic watch afficionados, and bought several watches a year.

Talking to them was mostly a education for me, they knew it all, and just wanted to see the latest models with their fingers. But I did learn that every guy walking though the door was a potential sale, if I did my thing and gave him the very best experience I could.

Today I expect the same for myself. I am not a high roller, and don't play one on television. But anything less than knowledgable, courteous and attentive service will result in me taking my business elsewhere. And probably an angry note to the management (I have done that several times, and always received an apology and a thank you.)

An AD here in Oslo known for his very good service is Urmaker Tidemann! Visit him if you get the chance. He has an excellent selection of JLC, Glashutte, Vacheron Constantin, Breguet ++ I bought my rose gold JLC Master Chrono from him, and the experience was top notch. The regular strap was a bit too long for me, and he swapped it for a shorter one that they had express shipped from Switzerland. I had to wait a short while for the strap, and when I finally collected my watch with the new strap, they also had included a bottle of the shop cognac. If I were to buy a number of complicated Langes or Pateks, I would expect an effin parade every time I visited... biggrin.gif

Klokkebilder034.jpg

DSC_1743.jpg
Edited by NonServiam - 5/2/13 at 1:44am
post #20537 of 34969


Got my Oris worldtimer back today. Gray market purchase, 1850 hkd for a full overhaul and new 1 yr warranty from the Oris boutique. I continue to be a big fan of Oris for entry level watches!
post #20538 of 34969

Random thought for the day - I can't believe I don't own a Reverso.

post #20539 of 34969
Quote:
Originally Posted by apropos View Post

Must... resist... Must... See... In... Person... First... Warning: Spoiler! (Click to show)
Cool serial number on your eBay Art Deco though. smile.gif

I think I'll just keep saving for the platinum Reverso Moonphase. Now that is a bazinga watch... which I've seen/held in person. Very rare in the secondary market, for obvious reasons.

jlc_image.653446.jpg

jlc_image.653456.jpg

Silver powder numerals on a ruthenium dial... what else can I say right? Bazinga!!
Agreed; first prize.

That particular Reverso is one of my favourites, too. GDL owns that watch in rose gold and has posted it a few times, and it's absolutely gorgeous in either metal. I like the proportions of the GT case better than the XGT 8-day version of the Sun Moon, as well.

That one's well worth holding out for, and I'm looking forward to seeing it on your wrist someday.
post #20540 of 34969
I fellow forumite on another forum just dubbed the new platinum Daytona: the Fazermint





So you have the Hulk (LV Sub), the Smurf (white gold Sub) and now the Fazermint nod[1].gif
post #20541 of 34969
Something involving mint and chocolate seems appropriate enough. "Dessert at Tiffany's" could work, too.

What to call the new GMT is far from decided, but I'd rather have no nickname than something lame like "Bruiser" or (shudder) "Powerade". But if people insist on giving cutesy pet names to watches, I'm hoping that my humble contribution catches on...



Those shiny PCLs just seem too apt in this case.
post #20542 of 34969
I don't mind "batman." It fits in nicely with the hulk theme. Then again, I am pretty sure these nicknames are used only by WIS in forum land. If you approached a guy who was wearing a Submariner LV and said nice "hulk," I am pretty sure he would think you were insane.
post #20543 of 34969

batman is congruent with the hulk, but I have a feeling the bruiser will stick because thats what everyone thinks of when they hear black and blue

 

but how does frills feel?

post #20544 of 34969
Quote:
Originally Posted by Kai View Post

A few more:


I think I mentioned before that I am a fan of this watch. Like you, I went through a period of hunting for it incessantly. Unlike you, I gave up, which is why I don't have one. I do have a regular Thommen altimeter though.
I also have the Revue Thommen Airspeed pilots watch. It doesn't get the love of IWC, and isn't internally finished to IWC standards, but the dial, crystal, hands, etc. make for a super legible and functional watch.


Read this review. really. http://pippick.com/reviews/airspeedreview.htm
post #20545 of 34969
Quote:
Originally Posted by apropos View Post

Must... resist... Must... See... In... Person... First...

Cool serial number on your eBay Art Deco though. smile.gif

I think I'll just keep saving for the platinum Reverso Moonphase. Now that is a bazinga watch... which I've seen/held in person. Very rare in the secondary market, for obvious reasons.
Warning: Spoiler! (Click to show)
jlc_image.653446.jpg

jlc_image.653456.jpg

Silver powder numerals on a ruthenium dial... what else can I say right? Bazinga!!
Warning: Spoiler! (Click to show)

I drooled over this particular piece for years and almost pulled the trigger on it six months ago. The dial and movement engraving are gorgeous, but for some reason I can't pull off the GT case as it sits awkwardly due to my wrist bone.

FWIW, the one I found is actually NIB... in Oz. PM if interested and I'll pull up the contact details.
post #20546 of 34969
Quote:
Originally Posted by RogerP View Post

Random thought for the day - I can't believe I don't own a Reverso.

fix that now.

--
kai - great pics, awesome collection.

NS - agree 100%. i learned that same lesson in one of my first jobs as well. i was also talking to an art dealer recently who told me that she had just had a woman walk in that she literally thought was a homeless vagabond. but she treater like she would anyone else. the lady bought a painting for 900k on the spot.
post #20547 of 34969
Quote:
Originally Posted by dopey View Post

I think I mentioned before that I am a fan of this watch. Like you, I went through a period of hunting for it incessantly. Unlike you, I gave up, which is why I don't have one. I do have a regular Thommen altimeter though.
I also have the Revue Thommen Airspeed pilots watch. It doesn't get the love of IWC, and isn't internally finished to IWC standards, but the dial, crystal, hands, etc. make for a super legible and functional watch.


Read this review. really. http://pippick.com/reviews/airspeedreview.htm

Nice review of the airspeed.

This altimeter went on Ebay for $686. Really good price for this watch.

http://www.ebay.com/itm/140953271524?ssPageName=STRK:MEWAX:IT&_trksid=p3984.m1438.l2649
post #20548 of 34969
Kai: Can you calibrate the altimeter to know that it is accurate? As cool as the watch is, I wonder whether it is really reliable. Especially after a watchmaker opens it up to tinker with th ewatch movement (like in that ebay watch). On the other hand, the last time I actually had to rely on an altimeter was more than 10 years ago, so who cares.
post #20549 of 34969
Quote:
Originally Posted by dopey View Post

Kai: Can you calibrate the altimeter to know that it is accurate? As cool as the watch is, I wonder whether it is really reliable. Especially after a watchmaker opens it up to tinker with th ewatch movement (like in that ebay watch). On the other hand, the last time I actually had to rely on an altimeter was more than 10 years ago, so who cares.

It's pretty accurate. You can make adjustments for barometric pressure changes, but to service the altimeter itself requires a specialist watch shop.

I bought my watch from a Revue Thommen Authorized Dealer. It was new old stock, so it had sat in the box since 1998 unused. When I received it, the altimeter was not functioning. I had to send it to a factory authorized repair center for repair (which was done under warranty.) A month or so later I got it back, calibrated and working well.

Since then, I've been using it occasionally. It seems to be quite accurate. (I check it against my Suunto altimeter.)

It only reads in meters, so it's not compatible with American maps. Honestly, it's not really a replacement for something like a Suunto digital, but I like it for its mountaineering heritage.
post #20550 of 34969
Quote:
Originally Posted by in stitches View Post

NS - agree 100%. i learned that same lesson in one of my first jobs as well. i was also talking to an art dealer recently who told me that she had just had a woman walk in that she literally thought was a homeless vagabond. but she treater like she would anyone else. the lady bought a painting for 900k on the spot.

 

Sales people would be wise to take the advice of Queen Elizabeth.  One time she was asked something to the effect of, ...You deal with so many types of people from royalty and celebrities, to average people.  Is it difficult knowing how to deal with different types of people?  The Queen answered, "I have one set of manners and I use them for everyone." 

 

Quote:
Originally Posted by Kai View Post


The Ferrari dealer I visited wasn't actually interested in selling (new) Ferraris. He just wanted to sell cars to people he knew, who would then trade them back in so he could flip them for big profits. I don't think I've been treated with less interest and less respect at any car dealer I've ever visited (or just about any retailer for that matter.) He didn't want my business and made that abundantly clear.

Most Ferrari dealers have no unsold new models.  There is usually a list to buy new ones, and some dealers policy was/and may still be...You have to buy a pre-owned Ferrari from them before they will put you on the list and take your order for a new one.  Things may have changed since the economic down turn of say 2008/09.

 

Quote:

Originally Posted by Keith T View Post

Quick anecdote re: customer service...

I was once in a local AD's shop looking at some watches when I heard my sales lady being paged overhead.

This is a pretty big place-- they've got JLC, Vacheron, Panerai, Tag, FP Journe, etc.....lots of jewelry, too. (No Rolex, interestingly).

Anyway, we were looking at ...oh Piaget! They've also got Piaget, and I was checking out one of those ultra-thin beauties, right? White gold, about 38mm. Black croc strap...it was perfect...but I digress.

Warning: Spoiler! (Click to show)

So I've maybe already taken 10 minutes of her time, and it's understood that I'm not really buying on this particular day, but she's a really nice lady, good salesperson. Used to be with another national retail jewelry outfit. I had bought my 210 from her about a year before this.

Anyway, she had ignored that initial page, because she said was "already with a customer" (me.)

Sincere or not, it did make me feel ...valued.....if that's not overstating it.

After about another minute goes by, I hear her paged again. This time, she apologized profusely, but said she better excuse herself for a moment and see what's going on.

I told her no big deal, I should be going anyway. Thanked her for her time.

So she takes a couple steps towards the service counter, and out of my peripheral vision, I see a guy walking towards us.

Then I hear my lady say, in mock disgust, "Oh NO....not this guy again!" Real sarcastically.

This fairly tall dude walks up to us-- dark hair, cut very short-- dressed quite casual, shorts and a t-shirt-- even wearing flip-flops if I recall correctly.

He says that he's sorry for interrupting, didn't mean to be rude.

He sticks out his hand to shake, and introduces himself..."Hi, I'm Matt."

It's Matt Schaub, quarterback of the Houston Texans.

I said hello, nice to meet you.

Super-nice guy. He gave the lady a big hug, asked about her family.

She asked him about how his foot was doing (he had one of those Lisfranc (sp?) injuries, and he said the rehab was going well.

So we just kind of all did the small talk thing for a bit....and then I excused myself. "Have a great day".

Sales lady tells me thanks for coming in, see you next time. And I head on out.

All in all, a pretty cool experience.

I can only assume that Schaub does a good bit of business in there. And if I had a bunch of NFL money, I probably would too.
 

 

Bastard probably bought the Altiplano that I wanted.


TRUE STORY, BRO.

Great story!!!  Also great taste.  I love the Altiplanos...and it was the "One that got away."  Years ago I was in Chicago.  I popped into an AD.  They had lost their Piaget franchise and all Piaget's were 50% off.  I looked at a handsome rose gold round Altiplano I believe it was 38mm.  MRSP was $9,995.  I could have had it for about $5K.  Hesitated and decided to think on it (had other expenses to consider at the time), when I went back the next day it was gone!  ARHHRGG baldy[1].gif

and I just wasn't in love with the WG version they had.

 

Quote:

Originally Posted by apropos View Post

Must... resist... Must... See... In... Person... First...

Cool serial number on your eBay Art Deco though. smile.gif

I think I'll just keep saving for the platinum Reverso Moonphase. Now that is a bazinga watch... which I've seen/held in person. Very rare in the secondary market, for obvious reasons.

jlc_image.653446.jpg

Silver powder numerals on a ruthenium dial... what else can I say right? Bazinga!!

I tried one of those on many years ago and it was way out of my price range....but that is my favorite Reverso of all time!  I came close to buying the standard manual wind, RG Sun/Moon years ago...but was swayed by a VC.  However, I look forward to joining the Reverso owners club some day.

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