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The Watch Appreciation Thread (Reviews and Photos of Men's Timepieces by Rolex, Patek Philippe, Breitling, JLC etc...) - Page 3118  

post #46756 of 48312
Quote:
Originally Posted by kimmo View Post

Just heard JLC lost my watch at service. Local AD received something completely different with my service reference # and my watch can't be found. Yes, I already mailed JLC customer service calling them diplomatically a bunch of f***ing amateurs.

Nice desserts, btw, I guess I'll have to do a Rolex lunch and dessert to cool down.


Sorry to hear this. Hopefully they'll find your watch, possibly it went where the other should have gone. Hopefully it's not lost but just misplaced. At least it was lost by the company that can make you another as long as your watch wasn't vintage.

post #46757 of 48312
Quote:
Originally Posted by kimmo View Post

Just heard JLC lost my watch at service. Local AD received something completely different with my service reference # and my watch can't be found. Yes, I already mailed JLC customer service calling them diplomatically a bunch of f***ing amateurs.

Nice desserts, btw, I guess I'll have to do a Rolex lunch and dessert to cool down.
I hit the like button, not because "thumbs-up" is quite the sentiment that I wanted to express, but because I support your cause. That's gotta be aggravating .plain.gif
post #46758 of 48312
BTW, the new 2016 "Wristwatch Annual" is now available at Amazon. I had preordered it and it arrived yesterday.
http://smile.amazon.com/Wristwatch-Annual-2016-Producers-Specifications/dp/0789212366/
post #46759 of 48312
Quote:
Originally Posted by culverwood View Post

In a situation like this a happy customer tells as many people how well he/she was looked after as an unhappy one does telling everyone what a bunch of idiots X company is. They have much to loose or gain.
In this case JLC have already lost as they have been declared 'f***ing amateurs' in a public forum without even been given a chance to rectify the situation. Kinda unfair IMO.
post #46760 of 48312
Quote:
Originally Posted by Tried and True View Post

In this case JLC have already lost as they have been declared 'f***ing amateurs' in a public forum without even been given a chance to rectify the situation. Kinda unfair IMO.

Noted, especially since someone put together two and two and traced the watch. Still I stand by my comments, as it was their goof: they had mixed the service references in JLC's end. I might be slightly frustrated them, but it's their fault. Strap started to shed it's surface treatment right from the start, JLC sent after 4 months a wrong replacement strap. Still haven't received extra spring bars ordered in April.

I would say that their after-sales needs a bit work, but I'm glad that the watch was found, albeit after both me and AD kicking up a fuss.
post #46761 of 48312
Quote:
Originally Posted by TheWraith View Post


Lucky you. I'm of German heritage, but the Australian version of German desserts leave a lot to be desired for the most part.

I'll be traveling to the US again next year. Not sure yet if I'll be taking my SubC on its first trip.

Sorry to hear, that the Australian version of German desserts are so lacking.  Wishing you a great time in the US.  The desserts here might not be as authentic as in Germany, but we do have lots of great pastry shops.  Hopefully, you will get to enjoy some during your visit.  

 

If you bring your SubC, just keep a very good eye on it and your carry on bag, if they make you send it through the x-ray machine in your baggage, or some other non-sense rather than just groping your wrist and looking to verify its a wrist watch. 

 

Quote:
Originally Posted by culverwood View Post

The real test is how they recover from this f*** up and keep you happy. In a situation like this a happy customer tells as many people how well he/she was looked after as an unhappy one does telling everyone what a bunch of idiots X company is. They have much to loose or gain.

Agreed.  I always say, its great when companies do a fantastic job of everything from the start and there are no problems.  However, the true measure of a company, is how they handle a situation when things go wrong.  The best companies handle it in a way, that reinforces how much their customers mean to them and can turn a disappointed customer into a life long customer.  

 

Quote:
Originally Posted by kimmo View Post

I would say that their after-sales needs a bit work, but I'm glad that the watch was found, albeit after both me and AD kicking up a fuss.

Glad everything worked out and your watch was located.  Hopefully, the the rest of your experience will be top notch!

post #46762 of 48312
Quote:
Originally Posted by Dino944 View Post

I usually take my watch off and put it in a travel case in my carry on, and my wife goes through the metal detector ahead of me so there is someone who can keep an on on my bag and  grab it if I get detained briefly when going through the metal detector or if they are slow getting people through them. I would not wear my more expensive watches through the metal detector just to be on the safe side (I never said I wasn't a bit crazy). 

This time I forgot my travel case so I just tried wearing the watch through the body scanner.  They stopped me, groped my wrist, and then lifted my sleeve to verify it was a watch.  

I travel for work regularly (on a plane right now actually) and I never take off my watch. Basically the only thing that happens is they ask me to pull up my sleeve and show both sides of my wrist after I go through the body scan.

At this point after I step out of the machine I instinctively hold out my wrist for them to look at.
post #46763 of 48312
Quote:
Originally Posted by pmeis View Post

I travel for work regularly (on a plane right now actually) and I never take off my watch. Basically the only thing that happens is they ask me to pull up my sleeve and show both sides of my wrist after I go through the body scan.

At this point after I step out of the machine I instinctively hold out my wrist for them to look at.

It all depends on the airport.  I've been through some that insist that you take your watch off.  So I won't chance it, and I don't wear my RO, VCs etc when when we fly.  I don't fly that often so it has little impact on me.  

post #46764 of 48312

I take my watch off and put it in the pocket of my carryon prior to reaching the security area so no one sees me do it.  

post #46765 of 48312
Quote:
Originally Posted by jbarwick View Post
 

I take my watch off and put it in the pocket of my carryon prior to reaching the security area so no one sees me do it.  

That's what I usually do .

post #46766 of 48312
Quote:
Originally Posted by Fred G. Unn View Post

BTW, the new 2016 "Wristwatch Annual" is now available at Amazon. I had preordered it and it arrived yesterday.
http://smile.amazon.com/Wristwatch-Annual-2016-Producers-Specifications/dp/0789212366/

Thanks for the tip! I usually buy one of these every couple of years.

Great reference material, and especially helpful that it includes retail/list pricing info that the manufacturers often don't include on their websites.

(So you can look back and see how "cheap" a certain model used to be, and think about how much you could have "saved" by purchasing that Calatrava or Submariner 10 years ago LOL biggrin.gif )

Actually, now that I think about it, I believe that I'm on an odd-year purchasing pattern, so I'll probably skip this one and wait for the 2017 issue. Have to check on that when I get home.

Edit: Ball on the cover .... I wonder how they decide these things?
post #46767 of 48312
Quote:
Originally Posted by Keith T View Post

I wonder how they decide these things?

 

$

 

You don't really wonder, do you?

post #46768 of 48312
Oh I'm quite sure that's it, mimo ... in fact, that would apparently make 3 covers in the last 5 years for Ball facepalm.gif

Not a hater.

Just sayin'.

And really, it's still a good resource for those of us who don't mind killing trees in the name of non-digital publishing.



But hey, speaking of cover shots, it's been a while since we've seen any good ones posted here.

I'll give you one guess.

For old times' sake (NSFW):

Warning: Spoiler! (Click to show)
post #46769 of 48312
Quote:
Originally Posted by Keith T View Post


But hey, speaking of cover shots, it's been a while since we've seen any good ones posted here.

I'll give you one guess.

For old times' sake (NSFW):

Warning: Spoiler! (Click to show)

fing02[1].gif
post #46770 of 48312
Quote:
Originally Posted by Keith T View Post


(So you can look back and see how "cheap" a certain model used to be, and think about how much you could have "saved" by purchasing that Calatrava or Submariner 10 years ago LOL biggrin.gif )

 

So true.  I have them back from the days when a Calatrava was $9,400 (before a 30-40% discount) and steel Subs were $2,850 (before a 10-15% discount)  

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