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The Watch Appreciation Thread (Reviews and Photos of Men's Timepieces by Rolex, Patek Philippe, Breitling, JLC etc...) - Page 2402  

post #36016 of 48312
If your wrist could accommodate the larger ones then those still has in-house movements. The Inge Perpetual Calendar Digital Date-Month is pretty awesome!





Engineered for men! lol8[1].gif
post #36017 of 48312
Quote:
Originally Posted by Kaplan View Post

TWAT'ers, I'm in need of some help. A (sadly not hypothetical) question:

Say you (from a country in the EU) have ordered a JLC watch from another country (also in the EU), but get send the wrong one. You return it, but now the shop is dodging e-mails and 10 days after the return, you still haven't received a return transfer. How do you proceed?

Some info: The shop is an on-line shop but it also has a physical presence (within a Hotel, I believe).

Payment was made via bank transfer.

The return package was signed for and in e-mail correspondence it has been stated that a 'wire transfer was planned for the end of the week' - that was last week.

Additional inquiries as to when the return can be expected go unanswered.

If anyone is familiar with EU law and can offer some insights, it would be much appreciated. TIA.

ffffuuuu.gif

You mentioned the shop is an on-line shop.

Is it a full e-commerce through which you can place online orders, and did you get an e-mail order confirmation etc after your purchase? Or does the shop just show some watches, you e-mail them for a price and they send you wire instructions?

I've always been skeptical of using bank wires for purchases because I don't know what sort of buyer protection, if any, there is.

I can only suggest calling them to see what's holding up the refund. Fwiw, bank wires (esp. international ones) can have lengthy processing times afaik.

Hope this gets all sorted out.
post #36018 of 48312
I'm asking for a family member, so I don't have all the details. I know there's been a lot of e-mails back and forth - I'm assuming order confirmation, etc, as well, but I'm not sure if the order has been placed via the site or through e-mails. When the payment was made the transfer went through on the same day or maybe the day after, so it shouldn't take this long for the return. Only thing I've been able to suggest to the buyer is to check with their bank what kind of steps (if any) can be taken. In the meantime I thought I'd ask here and see af anyone either had any first or second hand experience with something like this, or maybe some legal advice.
post #36019 of 48312
I'm not a lawyer, but I don't think there are any relevant consumer protection laws that are common to all EU countries. The relevant jurisdiction will be the vendor's country, if any misrepresentation or fraud needs to be reported.

I'm curious as to why they would be making a bank transfer, doesn't everyone use cards these days even if just through PayPal etc? Regardless of how the vendor is supposed to return the money, in some countries, certainly the UK, if the payment was drawn on a credit card, then the card issuer is legally the vendor.

Anyway, best of luck.
post #36020 of 48312
Bank Wire Transfer allows more discount as there are no fees for the vendor.

I know plenty of online stores that would let you pay via bank wire transfer and they pass on the credit card fee savings to the buyer.
post #36021 of 48312
Quote:
Originally Posted by RFX45 View Post

If your wrist could accommodate the larger ones then those still has in-house movements. The Inge Perpetual Calendar Digital Date-Month is pretty awesome!
Engineered for men! lol8[1].gif

Interesting concept, but not my taste (I don't like what they did with the bezel, pushers and crown), and its way too large for me.  

At this point, IWC doesn't offer anything new that I have any desire to purchase. 

 

Quote:
Originally Posted by Kaplan View Post

I'm asking for a family member, so I don't have all the details. I know there's been a lot of e-mails back and forth - I'm assuming order confirmation, etc, as well, but I'm not sure if the order has been placed via the site or through e-mails. When the payment was made the transfer went through on the same day or maybe the day after, so it shouldn't take this long for the return. Only thing I've been able to suggest to the buyer is to check with their bank what kind of steps (if any) can be taken. In the meantime I thought I'd ask here and see af anyone either had any first or second hand experience with something like this, or maybe some legal advice.

Sorry to hear of your relative's problem.  I've never dealt with anything like that.  I always try to make large purchased via a credit card because I can always contact the card to assist me in dealing with a problem (although, luckily never had one with a watch purchase). Also, don't know any laws regarding EU commerce etc.  Wishing your relative lots of luck.  

post #36022 of 48312
And that's partially why credit cards charge a fee. There are specific EU laws for credit card users that would allow the seller to get charged back for failure to deliver. Unfortunately I think you're SOL on wire transfer, unless you want to pursue law enforcement or litigation avenues
post #36023 of 48312
Quote:
Originally Posted by Kaplan View Post

TWAT'ers, I'm in need of some help. A (sadly not hypothetical) question:
Say you (from a country in the EU) have ordered a JLC watch from another country (also in the EU), but get send the wrong one. You return it, but now the shop is dodging e-mails and 10 days after the return, you still haven't received a return transfer. How do you proceed?
Some info: The shop is an on-line shop but it also has a physical presence (within a Hotel, I believe).
Payment was made via bank transfer.
The return package was signed for and in e-mail correspondence it has been stated that a 'wire transfer was planned for the end of the week' - that was last week.
Additional inquiries as to when the return can be expected go unanswered.
If anyone is familiar with EU law and can offer some insights, it would be much appreciated. TIA.


Call a lawyer now.

The store might be dishonest or they might be short on cash and are floating his return or they might be lazy or they might just be incompetent.

Whatever the case, contact a lawyer friend of yours (Idk, Im Jewish so I have like 80 of those, maybe not everyone has a solid lawyer buddy that will do a favor for free), and have him write a simple, polite, but slightly harsh, letter. He will email it, and send it registered mail, to the store, maybe the governing agency of that country, whatever it is, he will know where to send it.

Nothing lights a fire under someones ass like a good lawyers letter, especially one with faint hints of a lawsuit or other penalties.

If its done right, you will get a call from them with a day of their getting the letter.

Thats my advice.
post #36024 of 48312
Quote:
Originally Posted by HRoi View Post

And that's partially why credit cards charge a fee. There are specific EU laws for credit card users that would allow the seller to get charged back for failure to deliver. Unfortunately I think you're SOL on wire transfer, unless you want to pursue law enforcement or litigation avenues


Pretty much, just like sending paypal payments as a "gift" or pay the fee. Just got to weigh in the risk and reward on both.
post #36025 of 48312
Russian friend > Lawyer friend biggrin.gif
post #36026 of 48312
Quote:
Originally Posted by mimo View Post
 

That Lange tourbillon!!

 

@appoooh, sorry for calling you Moo, mix up: to be honest, I am drawn to the original for that reason - the extra interest of the blued hands really makes it special to me.  But that said, this is supposed to be the essence of Bauhaus design, so the more minimalist look is perfectly appropriate.  Also, those polished hands will really pick up the colours around them - as in your pic.

 

I was curious on the size because I'm seriously thinking about getting the Orion one of these days.  The price is really attractive, and my only question was 35mm or 38mm. I have a vintage 35mm Omega (see pic to the left!) that I wear most days as my dress watch, and it's fine, but I'd definitely go up a mm or two rather than down.  So I am interested to see how the 35mm Orion wears in the real world with those long lugs.  Any chance of some more pics?  And how big is your wrist?  The 38mm would sound like the perfect size to me, but if the 35mm wears a little bigger, I think the dial is better proportioned to the movement (placement of the subdial).


I have a 6.75" wrist, and the 38 mm looked good to me despite the long lugs if I remember correctly.  If I can remember when I get home from work I can post a wrist shot or two if I can find them and if you're interested.  I liked the original better than the Weiss as well, but the Weiss also taint bad.

post #36027 of 48312
Thanks for your thoughts guys. Hopefully they're just dragging their feet - we'll see.
Quote:
Originally Posted by Mr. Moo View Post

Russian friend > Lawyer friend biggrin.gif


Glad to hear you're taking over. I'll send you the details :-)
post #36028 of 48312
Watches needs to put AR on both sides of their crystals, love it when they are practically invisible.
2yvnl6t.jpg
post #36029 of 48312
Quote:
Originally Posted by mimo View Post

I'm not a lawyer, but I don't think there are any relevant consumer protection laws that are common to all EU countries. The relevant jurisdiction will be the vendor's country, if any misrepresentation or fraud needs to be reported.

I'm curious as to why they would be making a bank transfer, doesn't everyone use cards these days even if just through PayPal etc? Regardless of how the vendor is supposed to return the money, in some countries, certainly the UK, if the payment was drawn on a credit card, then the card issuer is legally the vendor.

Anyway, best of luck.

There's a preowned watch on chrono24 atm that I really want. Seller is a physical store in Spain that does not have a proper e-com website through which you can complete a purchase. The watches they list on chrono24 are shown on their own website though, including the one I want.

I exchanged a few e-mails with the seller who informed me that they only accept credit cards for in-store purchases. All others must be paid by wire transfer. I declined to purchase because I don't think there's any buyer protection with wire transfers, plus the hassle of going to my bank to set up the wire. Don't want to pay a wire fee either.
post #36030 of 48312
Haven't visit this thread for while wearing the AP15400

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