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Shipping to Germany

post #1 of 3
Thread Starter 

A lot of my USPS first class shipments to Germany are getting delayed, sometimes up to a month. A few are getting lost. I suspect customs may be the culprit.

 

I don't have such problems with other Western European countries. Russia, South Africa, Malaysia, yes. But c'mon, Germany is supposed to efficient and lawful.

post #2 of 3
Quote:
Originally Posted by Kent Wang View Post

A lot of my USPS first class shipments to Germany are getting delayed, sometimes up to a month. A few are getting lost. I suspect customs may be the culprit.

I don't have such problems with other Western European countries. Russia, South Africa, Malaysia, yes. But c'mon, Germany is supposed to efficient and lawful.

I believe they've gotten worse over the past five or so years. I'm not sure whether they're actually going missing or simply getting delayed for long periods of time. If the buyers are getting hit with customs fees, they're likely getting a slip in their box that tells them and it's possible that they're not claiming them because of that.

No idea really, just going based on my experiences. I know that FedEx, UPS, etc. all collect duty on everything. I really don't order anything that requires one of these carriers because of this.
post #3 of 3
Thread Starter 

Some German customers are asking for the invoice taped to the outside of the box in addition to the standard customs declaration form. Seems pretty silly but I hope it works.

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