Raja Fashions? This is not a Hong Kong tailor. This is a bunch of traveling Indian order-takers, barely trained in the art of taking measurements, intending foremost to jack the out-the-door price as high as possible, then sending your order to a Chinese sweat shop that uses cheap, unqualified labor to sort of stitch your items together. Raja Fashions relies heavily upon tons of advertisement and newspaper exposure to constantly reel in fresh batches of customers unaware of its shoddy practices. Company culture appears to be that customers are no more than suckers, to be played like violins.
Apparently, based on other hundreds of other posters (whom I should have read first at http://www.reviewcentre.com/reviews111879.html), Mr. Raja Daswani has been peddling tons of such overpriced crap upon hapless victims for decades. But don’t bother looking for the legendary and talented craftsman Mr. Daswani, as portrayed in all the lovely press articles, in hope your issues will be attended. Numerous inquiries as to his whereabouts, even before expressing any refitting needs or other issues, were duly deflected. Googling reveals Mr. Raja has taken the fortune made from this business and moved on to making more money in Hong Kong real estate. The false image he has created of himself as master Hong Kong tailor is just being used as a marketing gimmick by whomever is actually running this shop these days. Rooms are reserved in his name, newspaper articles say he’s coming to town, etc. But it just ain’t so.
Here just a sampling of the issues I experienced in buying from Raja Fashions:
* Two orders, took six months to get all items in hand. Charged credit card same day as order; no problem with Raja Fashions getting THAT taken care of promptly and correctly.
* A number of shirts, numerous issues. One shirt was sent back to test the quality of Raja repair/refitting. It was demanded that I reappear on a tour date to get the repair, obviously so that the salesman could try to close the second order. (He got his close.) Two months later the shirt was returned, having not been worked on in the least.
* Shirt problems included …. Incorrect collar styles installed. Collar lengths varied as much as 1.5” between the shirts. Some of the shirts had to be sent off to a shop that specializes in salvaging shirts with collar issues. One shirt had a sleeve length 1.25” shorter than the rest of them; I will have to concoct some kind of clever repair to make that shirt usable as long-sleeved. Some yokes (ie, the rear shoulder section) so tight that the fabric will likely eventually rip. Others, cut so poorly they pillow up to the top of the rear collar. One shirt was selected without a fabric swatch, merely upon the word of the salesman; the color that arrived was completely different that then color agreed upon.
* About six pairs of trousers. Waist lines varied by as much as an inch between them. One pair had rear pockets 3” shorter than the rest. Buttons and hook-and-eyes fell out immediately. All this repaired at my cost, of course.
* First order was shipped to an incorrect address. Customer service was duly informed. Subsequent items continued to be shipped to the same incorrect address. Thank goodness, the people at that address know me and advised me.
* When, at first order, I agreed to the offered price without the customary haggling, the salesman suddenly added $150 to the bottom line “for shipping.” What an insult to my intelligence.
The only positive facts I can state about my experience is that Raja offers a tremendous selection of fabrics (though they were presented at incredulous prices) … and they actually used the fabric swatches I selected (as opposed to some other posters stating their fabric choices were switched down).
This is the second touring Indian “Hong Kong” tailor I have used. The Raja experience, as you see, was no less than horrid - and would have been, even at half the price I actually paid. The Indian touring “Hong Kong” tailor I used before that, not nearly so bad, but his shirts were constructed of un-shrunk fabric that required the replacement of every single shirt collar. And that was just as true of the second order I placed with him, where I pointed out the error and demanded a larger collar size by 0.50” to accommodate.
Indian touring tailors masquerading as true Hong Kong tailors? Expensive lesson learned. Next round, I will opt for the solid reputation of W.W. Chan & Sons. If I can even get an appointment.