Originally Posted by ihambrecht
I am mostly trolling you but it seriously seems like you are the problem in this situation. Try being polite to your servers and you may notice a large shift in your favor regarding attentiveness. , we were comped wine and quail all because we treated the wait staff like human beings.
I do, that's what I am trying to say that I said "THANK YOU" and was NICE about the mistake, didn't get ONE SORRY from the waiter, NOT ONE! I am NICER THAN THEY ARE TO ME!
A good example, at a chain restaurant, our waitress forgot my husband's baked potato. He NICELY told her about it. She looks at the ticket on the tray and walks off. We were FLOORED that she not only did NOT say she was sorry for forgetting to bring it to my husband, but she also didn't say anything at all like "It will be out in a moment" or something, she said NOTHING. Then, when she brought the baked potato finally, my husband told her "thank you", STILL NO SORRY to speak of.
THAT is what happens MOST of the times in restaurants where the *SERVERS* are the ones that are uncaring and mean bitches or assholes. If I would have been that waitress, I would have said "I'M SO SORRY" and I would have asked the manager to comp the baked potato or at least a coke off the bill for the customer's inconvenience, especially if I didn't put in the order correctly as well, which would be 2 mistakes(1 was forgetting the baked potato and the other would have been putting in the order wrong into the computer).
So YEAH, we treat our servers A LOT NICER than they are doing to us. Think about it things too such as a waiter that once had our food and another table's food on the same tray, our waiter we *SAW* didn't get out his pad of paper to see which table which plate of food went to. He put in front of my husband fried shrimp w/fries when my husband ordered crawfish au gratin w/baked potato. Turns out our waiter admitted grabbing the wrong one from the kitchen, but the thing is, he showed and PROVED he didn't ********************CARE********************** ABOUT WTF he was HANDING US if it was the correct items by not even *************TRYING*************** to hand it off the tray correctly, because we *SAW* he didn't take ANY EFFORT to show you care. You have to *CARE* which table has what NOT just AIMLESSLY give something. That shows being UNCARING about your customers.
So YEAH, most servers are lazy and uncaring just like that waiter that feels that he was ENTITLED to a tip for not caring about what he was serving us. Same thing with that waitress. I was so floored when she just left and didn't say anything to us about the baked potato in the other story.
Most servers aren't treating us customers like human beings. If they were, they wouldn't be doing those type of things and you know it. They would *CARE* enough to *TRY* to get things right to us that are obvious like that.
I am willing to bet in both situations, neither server verified their written orders with the food BEFORE leaving the kitchen. Think about it, you really think our waiter missed 2 different items on a plate and actually VERIFIED the food in the kitchen? NO WAY, I don't believe that and then the fact we *SAW* he didn't when he was taking the plates off the tray when he sat the tray on the tray jack.
So YEAH, you say be polite, WE ARE! WE ARE NICER AND MORE CARING THAN MOST SERVERS WILL EVER BE! I couldn't fathom doing those things to customers if I were a server. To not apologize, to not *TRY* to serve it correctly, that's just uncaring, mean, and VERY LAZY.