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Apartment foo-nishing - Page 93

post #1381 of 2411
Thread Starter 
The chips are on the lower edges of the marble, not on the underside.

I just spoke to Cappellini. They asked me to take photos of the chips and show them the problem. I fear they will write them off as natural imperfections or simply incidental to how marble is worked. The truth is, I feel slightly silly for raising the issue, as the chips are not anything anybody would ever notice unless they knew to look for them. However, I also feel that this is an expensive table and the product ought to arrive in new, undamaged condition.

I am also annoyed that Cappellini did not sound more apologetic. The vibe is more: "Well, we'll look into it. But keep in mind, this is the second table we've shipped you that you haven't been happy with . . . " It should be more: "Oh fuck. I can't believe we sent you another faulty table. That is inexcusable. We will get right on it."

Anyway, from all my experience with luxury goods, warranties or guarantees to get things right are really promises to try a few times and then quit, regardless of whether problems are the vendor's fault. When things get to that point, the vendor suddenly forgets that he ever messed up, and then adopts the posture that he's just been doing you favors to make you happy.
post #1382 of 2411
Quote:
Originally Posted by Fuuma View Post

I'd tell the company to fuck off and buy drugs instead. Table isn't happening...

And I suppose he can just do lines off the floor? You really have to learn to think these things through, Fuuma.

Quote:
Originally Posted by mafoofan View Post

The first table was not Cappellini. The second two are. The second we, maybe stupidly, acceptedl delivery of.

Credit cards are your friend.

Send it back. You know these chips are going to eat away at your soul. Every time you look at that table now, you will see nothing but chips. You will lie in bed at night, straining to hear the gentle ping as a tiny shard of marble detaches itself from your table and soundlessly embeds itself in your carpet.
post #1383 of 2411
Thread Starter 
Quote:
Originally Posted by Bounder View Post

Send it back. You know these chips are going to eat away at your soul. Every time you look at that table now, you will see nothing but chips. You will lie in bed at night, straining to hear the gentle ping as a tiny shard of marble detaches itself from your table and soundlessly embeds itself in your carpet.

I think this is the first thing you've said in this thread that has been dead-on accurate.
post #1384 of 2411
I can't imagine why you weren't happy with the first broken-in-half coffee table they sent you, what lofty standards you have.

Are you supposed to be happy by comparison with one that is simply chipped?
post #1385 of 2411
Quote:
Originally Posted by mafoofan View Post

That sounds about right.

Just got a bunch of these:




Fuck your hanging plant balls.
post #1386 of 2411
Quote:
Originally Posted by mafoofan View Post

I fear they will write them off as natural imperfections or simply incidental to how marble is worked.

I don't mean to taunt you with this, but my 50-year old Saarinen table has no chips. According to my furniture guy, the quality of Cassina, Cappelini, etc. have been falling precipitously for years as their prices have risen higher --- he often has to repair or return new stuff that comes damaged out of the box.

Vintage might be a better way to go if you have the patience, though it is not that much cheaper when you find a good example.
post #1387 of 2411
Thread Starter 
Meanwhile, our Flos Piani lamp was delivered with a dent in it. They are sending us a replacement ASAP.

This is riidiculous.
post #1388 of 2411
Look on the bright side, foo. This crusade of crass materialism and all the shiny new shit it has brought to you is going to enrich your domestic life and make you so much happier.
post #1389 of 2411
Thread Starter 
SH, you have disappointed in so many ways already. I can understand bittnerness about a failed personal or professional life, though I condemn it. But bitterness about what others can afford? That is pretty fucking low.
post #1390 of 2411
Foo, I will sell you my undamaged marble table, 20% discount to whatever you were paying cappellini. I'll throw in the LL triple check at cost.
post #1391 of 2411
Serious question, SH: Assuming Foo is to have some furniture in his home, how exactly should he procure this furniture? You're criticizing his buying new pieces, but wouldn't these delivery issues remain with used/vintage stuff? If there are more reliable vendors, why not suggest them?
post #1392 of 2411
Thread Starter 
Quote:
Originally Posted by Manton View Post

Foo, I will sell you my undamaged marble table, 20% discount to whatever you were paying cappellini. I'll throw in the LL triple check at cost.

How about the LL triple check in exchange for our chipped marble table top?
post #1393 of 2411
Thread Starter 
Quote:
Originally Posted by sugarbutch View Post

Serious question, SH: Assuming Foo is to have some furniture in his home, how exactly should he procure this furniture? You're criticizing his buying new pieces, but wouldn't these delivery issues remain with used/vintage stuff? If there are more reliable vendors, why not suggest them?

Your questions presume that SH has a legitimate point and that he is not simply a bitter, disgusting human being..
post #1394 of 2411
eh, I think the cracked one would have been more interesting.
post #1395 of 2411
Who knows? He may surprise us.
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