I wanted to introduce myself on here to you. My name is Simon and joined the brand in May this year as the UK Sales and Business Development Manager. I have known Justin for a long time as I was the Assistant Manager at Gieves and Hawkes when he first joined running the shine stand. It's amazing to have seen the journey from then until now and even more exciting that I am going to be a part of the future of this great brand.
As you will all appreciate, the business has grown somewhat in the last year or so hence Justin employing me.Justin has been a great teacher thus far and I have learnt an awful lot in the few months of working in the Shoe industry as all my previous experience was in the Mens Tailoring sector.
One of my key roles is to build on our already quality customer service and to keep client retention high. I am looking at ways to enhance other parts of the business but first things first, customer service is paramount. Whilst Justin is the name/face of the brand, he has 1million things to get done daily and cant't always reply to emails, texts, fbook, blog messages and so on so I wanted to reach out to you all and offer my help/services should you have any questions regarding the brand, products and for any questions I cannot answer, Justin will take care of.
If you ever need to get in touch please email me: firstname.lastname@example.org
Thanks again for your support of our brand and look forward to speaking to some of you soon.