or Connect
Styleforum › Forums › Men's Style › Streetwear and Denim › John Elliott - official affiliate thread
New Posts  All Forums:Forum Nav:

John Elliott - official affiliate thread - Page 368

post #5506 of 25603
Quote:
Originally Posted by DrinkOrDie View Post


Yep limited capsule release.

Immediate cop after reading that
post #5507 of 25603

WHERES MY PACKAGE ?!!? this so confusing

 

JE please help lol

post #5508 of 25603
Quote:
Originally Posted by TorontoGTA View Post

WHERES MY PACKAGE ?!!? this so confusing

JE please help lol

Maybe you should do this via email or PM, so this thread doesn't have to get cluttered with Canada shipping questions.
I don't mean to sound rude, but it gets annoying seeing these kind of posts on every page.
post #5509 of 25603
Quote:
Originally Posted by JohnElliottCo View Post

Hey guys, I just want to let you know, loud and clear, that we hear you on the Canada shipping issues and will be changing our system accordingly, soon. We are obviously in the business of treating our customers well - customer service has always been very important to us. Rest assured, you will get your packages.

Pitney Bowes was never supposed to send the tracking to Kentucky, which created confusion for many customers. You should have received tracking once it left their sorting facility.

To clarify taxes & duties - you are not charged duties. Our clothing is made in the USA, and therefore you are exempt through NAFTA. You are, however, supposed to pay taxes on imports. International shipping is a tricky thing. If we simply charge the shipping fee up front, and customers are hit with taxes they were not expecting (which has happened numerous times), there is sticker shock on the unexpected added expense on delivery. In our attempt to make these charges clear up front, we have learned that many Canadians are lucky enough to avoid taxes entirely.

We hope to move to a system soon, at least for Canada, that will allow you to order with a standard shipping fee and be responsible on your end for any taxes you may or may not incur.

My package has been sitting at the sorting facility since tuesday, so im wondering why its taking so long? or why i have not gotten an email giving me the 2nd tracking number? can someone answer this please, as i see other canadians receiving their 2nd tracking number

post #5510 of 25603
Quote:
Originally Posted by echau View Post


Maybe you should do this via email or PM, so this thread doesn't have to get cluttered with Canada shipping questions.
I don't mean to sound rude, but it gets annoying seeing these kind of posts on every page.

yeah sorry!

 

just wanted to see if anyone could help.

 

but yeah i will PM.

post #5511 of 25603
Well at least when I was doing it, I was providing rationale and ways of improving in the future.

I do agree the above post is hardly constructive.

While you don't think you're directly affected, the faster JE sorts out international shipping, the more gross profit they will pocket. And more gross profit means more textiles, more designs, more everything =P

Just so you're also aware, not all the emails we have sent is getting responded to either. Everyone gets affected if International Customers have to send many emails asking for tracking numbers when they can using those hours of labour helping customers who have quality issues like I saw a few pages back with sweats ripping at the seams.

So look at the big picture next time, instead of thinking Canadian shipping doesn't affect you. It indirectly does.
post #5512 of 25603
Quote:
Originally Posted by Potsnu View Post

Well at least when I was doing it, I was providing rationale and ways of improving in the future.

I do agree the above post is hardly constructive.

While you don't think you're directly affected, the faster JE sorts out international shipping, the more gross profit they will pocket. And more gross profit means more textiles, more designs, more everything =P

Just so you're also aware, not all the emails we have sent is getting responded to either.

yes i 2nd this.

post #5513 of 25603
TorontoGTA,

I think Pittney Bowes did not send everyone a second tracking number. The reason it hasn't "left the facility" is that the original tracking number you got is ONLY for tracking to KY.

If they have sent it by Canada Post on the 2nd leg of the journey, you will not get a package for at least 7-10 business days. So I am going to assume they didn't give you a tracking number and it's not just sitting there.

But email them to get a response, no one is going to give you a tracking number in a Styleforum thread.
post #5514 of 25603
Quote:
Originally Posted by Potsnu View Post

TorontoGTA,

I think Pittney Bowes did not send everyone a second tracking number. The reason it hasn't "left the facility" is that the original tracking number you got is ONLY for tracking to KY.

If they have sent it by Canada Post on the 2nd leg of the journey, you will not get a package for at least 7-10 business days. So I am going to assume they didn't give you a tracking number and it's not just sitting there.

But email them to get a response, no one is going to give you a tracking number in a Styleforum thread.

thanks bud will stop spamming now and wait it out

post #5515 of 25603
Quote:
Originally Posted by TorontoGTA View Post
 

thanks bud will stop spamming now and wait it out

 

try adding the UPS tracking code into the track by ref window. Sometimes it works like that

 

https://www.canadapost.ca/cpotools/apps/track/personal/findByRefNumber?execution=e1s1

post #5516 of 25603
Quote:
Originally Posted by kbasanti View Post
 

 

try adding the UPS tracking code into the track by ref window. Sometimes it works like that

 

https://www.canadapost.ca/cpotools/apps/track/personal/findByRefNumber?execution=e1s1

dam doesnt work. nothing comes up

post #5517 of 25603

im sure it'll be fine i think im just being impatient,

ill just wait it out for a bit

thanks guys.

 

thanks JE 

post #5518 of 25603
Quote:
Originally Posted by TorontoGTA View Post

im sure it'll be fine i think im just being impatient,
ill just wait it out for a bit
thanks guys.

thanks JE 

Sent you a PM. We are working this out and rest assured we will take care of you!
post #5519 of 25603

Successful grabbed onto the Clash Crew in M after struggling at first.

sales all around me--but i'm saving all my money for JE S/S items :-D

 

we love you @JohnElliottCo 

post #5520 of 25603

Resell value for the Clash Crew on the secondary market will be $500 now lol

New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Streetwear and Denim
Styleforum › Forums › Men's Style › Streetwear and Denim › John Elliott - official affiliate thread