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John Elliott - official affiliate thread - Page 858

post #12856 of 25289
Quote:
Originally Posted by srizvi722 View Post
 

Sigh, I ordered the tan merino wool sweater before thanksgiving in a size M.  My ivory and black ones are M; ivory fits bigger than the black, so I took a chance on the tan and ordered a M instead of large, and it fits smaller like the black M, just more evident since it's a lighter color.  After seeing the color in person, I'm trying to convince myself to keep it, but it just looks like it's a shrunken sweater on me, wish I ordered the large :(

Sadly will have to send it back.

Any pics comparing how the two colors fit?

post #12857 of 25289
Quote:
Originally Posted by JonCorleone View Post
 

Any pics comparing how the two colors fit?


I can lay the tan on top of the ivory tonight and post it on here so you get an idea

post #12858 of 25289
Quote:
Originally Posted by peezykicks View Post
 

Just got a cancellation email for the olive hoodie I ordered at 12AM EST on Thanksgiving, the first minute the 20% sale went live.  Are you serious?  They offered a 20% off code for something else to buy or a refund.  This seriously has left a bad taste, especially since I was counting down until 12AM est to take the code and immediately got my order in.

 

Came here to type up this exact same message. Can't wait to see what happens to my other unfulfilled order. Not impressed with JE right now.

post #12859 of 25289
Quote:
Originally Posted by JohnElliottCo View Post

Our apologies for any order cancellations. We are working on a large volume orders and will work with you individually if there is a problem. We do not extend 20% codes or go on sale year-round outside of the Black Friday weekend and hope that if you did receive a cancellation this will help towards a future order. Thanks again for shopping with us and we are working to get everything out ASAP.

This was not mentioned in the email. We were only given a choice of proceeding without the item or getting an item 20% off. At least that's the way I interpreted it.

Are you saying we can both proceed with the remainder of the order with a refund on canceled items and get a 20% code for another entire order at some point in the future?
post #12860 of 25289
Quote:
Originally Posted by linstar View Post

This was not mentioned in the email. We were only given a choice of proceeding without the item or getting an item 20% off. At least that's the way I interpreted it.

Are you saying we can both proceed with the remainder of the order with a refund on canceled items and get a 20% code for another entire order at some point in the future?

If you are in the minority who had a cancelled order due to inventory, we apologies and will refund the item and give you a 20% off code good for a future purchase. Please contact the customer service rep you are working with in this case. Thank you.
post #12861 of 25289
Quote:
Originally Posted by ehose2110 View Post

Came here to type up this exact same message. Can't wait to see what happens to my other unfulfilled order. Not impressed with JE right now.

At least y'all got cancellation emails with 20%. I didn't get a confirmation or cancellation email, they just have my money tied up lol
post #12862 of 25289
I'm pretty worried about my orders now. Still have not received any confirmation e-mails or shipping notices for anything I've ordered. If I get an e-mail saying my stuff was cancelled I'm going to be really rattled.
post #12863 of 25289
Quote:
Originally Posted by srizvi722 View Post

Sigh, I ordered the tan merino wool sweater before thanksgiving in a size M.  My ivory and black ones are M; ivory fits bigger than the black, so I took a chance on the tan and ordered a M instead of large, and it fits smaller like the black M, just more evident since it's a lighter color.  After seeing the color in person, I'm trying to convince myself to keep it, but it just looks like it's a shrunken sweater on me, wish I ordered the large frown.gif
Sadly will have to send it back.

I might be interested in it. Willing to sell it?
post #12864 of 25289

anyone here own the wool over coat?  wondering if you should size down on that.

post #12865 of 25289

That 20% off code could definitely come in handy when SS16 starts dropping...

 

Quote:

Originally Posted by victoorious View Post
 

anyone here own the wool over coat?  wondering if you should size down on that.


Would've grabbed the Black if my size was available during the sale.

post #12866 of 25289

Waiting is a struggle... But waiting for JE is always worth the wait. 

post #12867 of 25289
Quote:
Originally Posted by JohnElliottCo View Post


If you are in the minority who had a cancelled order due to inventory, we apologies and will refund the item and give you a 20% off code good for a future purchase. Please contact the customer service rep you are working with in this case. Thank you.

good cust service. 20% code should make up for cancellations.

post #12868 of 25289
Quote:
Originally Posted by victoorious View Post
 

anyone here own the wool over coat?  wondering if you should size down on that.


It was a bit longer than I expected, but still quite slim fitting. I would stay true to size

post #12869 of 25289
Received my Duo 2 from Revolve. Best $67 I ever spent.
post #12870 of 25289



Both are mediums. The tan is stunning. Jbidwal, if still interested, pm me
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