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AVOID buying Allen Edmonds seconds shoes or AE shoes from Nordstrom’s Rack. - Page 2

post #16 of 102
Thread Starter 

I've worn these shoes multiple times. I use shoe trees on these and all my shoes including some tennis shoes shog[1].gif . If I took them back to Nords Rack, they would laugh in my face they are pretty used esp at the soles. It's been a year to 1/2 a year since I bought them.

 

I've already spoken to customer service!  

 

For all of you that rave about AE customer service, I don't see it.  I'm just warning others.

post #17 of 102
I've encountered a number of pairs of AEs at Nordstrom Rack and I would never have guessed that they were seconds ... I would have expected them to be visibly marked as 2nd's by either AE or NR.
post #18 of 102
Quote:
Originally Posted by coolarrow View Post

I've worn these shoes multiple times. I use shoe trees on these and all my shoes including some tennis shoes shog[1].gif
 . If I took them back to Nords Rack, they would laugh in my face they are pretty used esp at the soles. It's been a year to 1/2 a year since I bought them.

I've already spoken to customer service!  

For all of you that rave about AE customer service, I don't see it.  I'm just warning others.


crackup[1].gif
post #19 of 102
Thread Starter 
Quote:
Originally Posted by ter1413 View Post


crackup[1].gif

 

Laugh all you want, but when you spend $100 + on some quality leather tennis shoes and they warp up like some clown shoes after a few months, investment in some $14 shoe trees pays off.

post #20 of 102

Cool Arrow, Nordstrom  Rack sells AE discontinued shoes, seconds and shoes that were returned but cannot be resold due to wear.  They also sell clothes that have been altered and returned as well as items that are just plain cheap and fall apart after a year or so.  If you want first quality items and cannot spot the above-referenced issues, you need to shop somewhere else.  

post #21 of 102

Your first clue that you were buying cut rate merchandise was that huge fucking sign above the door that said "Nordstrom Rack"

post #22 of 102
Quote:
Originally Posted by coolarrow View Post

For all of you that rave about AE customer service, I don't see it.  I'm just warning others.

 

What would you have them do?  You went to an *outlet* store and bought a pair of *discounted* shoes which were *discounted* because there was some sort of defect.  That's the deal; you pay less, you get less, but still get a good shoe.  Why would they warranty items they sell at a reduced price because there was an issue with them at the time of manufacture?  It makes no sense.

 

A little research would have been good here as well.  It's common for N. Rack to stock AE seconds.  It's an outlet store.  Honestly, it's hard to imagine how they were bent in that manner.  Are you positive that you're not the cause of the problem?

post #23 of 102
Quote:
Originally Posted by Apollotrader View Post

Your first clue that you were buying cut rate merchandise was that huge fucking sign above the door that said "Nordstrom Rack"



+1
post #24 of 102
Quote:
Originally Posted by biged781 View Post

What would you have them do?  You went to an *outlet* store and bought a pair of *discounted* shoes which were *discounted* because there was some sort of defect.  That's the deal; you pay less, you get less, but still get a good shoe.  Why would they warranty items they sell at a reduced price because there was an issue with them at the time of manufacture?  It makes no sense.
A little research would have been good here as well.  It's common for N. Rack to stock AE seconds.  It's an outlet store.  Honestly, it's hard to imagine how they were bent in that manner.  Are you positive that you're not the cause of the problem?
this.. end of threak....
post #25 of 102
lol8[1].gif
post #26 of 102
Quote:
Originally Posted by coolarrow View Post

 

Laugh all you want, but when you spend $100 + on some quality leather tennis shoes and they warp up like some clown shoes after a few months, investment in some $14 shoe trees pays off.

 

 

So you're saying that, for some reason, your tennis shoes also warp up like clown shoes, just like your Allen Edmonds did. Is that AE's fault, too? 

post #27 of 102

It's interesting that all of these "Don't ever do business with Company X again" threads always end with everyone thinking the OP was an idiot. 

post #28 of 102
Quote:
Originally Posted by New Shoes1 View Post

It's interesting that all of these "Don't ever do business with Company X again" threads always end with everyone thinking the OP was an idiot. 


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post #29 of 102
Thread Starter 
Quote:
Originally Posted by manchambo View Post

 

 

So you're saying that, for some reason, your tennis shoes also warp up like clown shoes, just like your Allen Edmonds did. Is that AE's fault, too? 

My point was that I take care of all my shoes religiously, which includes putting my dress shoes in shoe trees.  This includes a few tennis shoes that I paid major bucks for.  And, I'd like them to look nice and not lose  their form.

 

If Apple Iphones started exploding after 1 years usage, does that exclude Apple Corp from responsibility? Even, if I bought one used? Or from Nordstrom Rack? I don't think so. 

 

With a couple of exceptions, there seems to be a lot of apologists for AE here.

 

My warning still stands: Avoid buying AE seconds shoes or AE shoes at Nordstrom Rack.

post #30 of 102
Hey bruh, no one in their right mind is going to listen to you. You bought sub-standard shoes. The reason AE didn't want to sell them as firsts is because there's a good chance some shit like this would happen to them, and then they'd have to fix them. Just because you weren't aware of AE's policy doesn't mean AE is at fault. Ignorance of the rules is no excuse. Quit your trolling about this.
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