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Skoaktiebolaget – Carmina, John Lobb, Enzo Bonafè, Carlos Santos, Saint Crispin’s, Gaziano & Girling, Rubinacci – Official Thread - Page 898

post #13456 of 23837
Quote:
Originally Posted by loxo View Post
 

I got so excited that the Carmina Adelaides I purchased might get here overnight. Now I have one more reason to hate Jersey...

 

Warning: Spoiler! (Click to show)

 

 

How does this happen? I've hit the exact same problem this morning with my order of Carmina shoes from Skoaktiebolaget:

 


Am I the "importer"? How does this get fixed? I sent an email to sales@ this morning, but it was already end-of-day in Sweden, so I guess this won't get fixed, if it gets fixed, until Monday now?

post #13457 of 23837
Guys this is US Customs issue. It's out of Skoaktiebolaget hands
post #13458 of 23837
We can choose our method of shipping, correct? For all the BS I read about Fedex with customs, etc, it seems like a no-brainer to pay the extra for USPS.
post #13459 of 23837
I wouldn't worry and I don't think you need to do anything. I imagine it will all get sorted out soon, but I wouldn't expect the shoes before the weekend. Its not Skoak's first rodeo with US Customs. Its just a pisser to have to wait in anticipation. :)

Quote:
Originally Posted by Andy57 View Post
  Warning: Spoiler! (Click to show)

How does this happen? I've hit the exact same problem this morning with my order of Carmina shoes from Skoaktiebolaget:

 


Am I the "importer"? How does this get fixed? I sent an email to sales@ this morning, but it was already end-of-day in Sweden, so I guess this won't get fixed, if it gets fixed, until Monday now?

 

post #13460 of 23837

FWIW, this is my first time ordering from Skoak (or from Sweden). I've had FedEx deliveries from Spain, Germany, and England and never had an issue other than paying the customs fees. I'm really more surprised that the delivery was scheduled for the next day than I am that there was an issue in customs. I'd rather chance the occasional customs issue and fee rather than pay twice as much and wait 2-3 weeks for USPS. Not to mention the black void that is their tracking system. 

 

Side note: I am over the moon about how great is Skoak's customer service and shipping. I think those shoes were on a truck within an hour of me pressing the "Complete Order" button. 

Quote:

Originally Posted by steveoly View Post

We can choose our method of shipping, correct? For all the BS I read about Fedex with customs, etc, it seems like a no-brainer to pay the extra for USPS.
post #13461 of 23837
Quote:
Originally Posted by laufer View Post

Guys this is US Customs issue. It's out of Skoaktiebolaget hands

 

How is it out of their hands? I assume without some action on someone's part, these packages will just sit in a customs warehouse in Newark until returned to the shipper.

 

Quote:
Originally Posted by steveoly View Post

We can choose our method of shipping, correct? For all the BS I read about Fedex with customs, etc, it seems like a no-brainer to pay the extra for USPS.

 

I don't get it. I've had I don't know how many overseas shipments via FedEx, including maybe 25 packages from Proper Cloth shipped out of Malaysia that clear customs without incident and are delivered on time. And then maybe a small handful, including this present shipment, that hit a snag. One has to assume that the problem lies with the customs paperwork, no?

 

Quote:
Originally Posted by loxo View Post

I wouldn't worry and I don't think you need to do anything. I imagine it will all get sorted out soon, but I wouldn't expect the shoes before the weekend. Its not Skoak's first rodeo with US Customs. Its just a pisser to have to wait in anticipation. :)

 

They're just shoes. They were scheduled to be delivered Monday. I don't particularly care if they get here Monday or a week from Monday, as long as they get here. It's the opaqueness of the problem that bothers me.
post #13462 of 23837
Lol. So call customs. Skoak doesn't control them. Call customs and see what's up. Tell us what they say haha.

Or just calm down
post #13463 of 23837
Quote:
Originally Posted by venividivicibj View Post

Lol. So call customs. Skoak doesn't control them. Call customs and see what's up. Tell us what they say haha.

Or just calm down


Thank you for your concern. I am perfectly calm.

post #13464 of 23837
Quote:
Originally Posted by Andy57 View Post

How does this happen? I've hit the exact same problem this morning with my order of Carmina shoes from Skoaktiebolaget:





Am I the "importer"? How does this get fixed? I sent an email to sales@ this morning, but it was already end-of-day in Sweden, so I guess this won't get fixed, if it gets fixed, until Monday now?

I also had an order from Skoak shipped via Fed-Ex yesterday, and it's expected delivery is Monday. Skoak's shipping info states 2-3 business days for expedited shipping. However, Fed-Ex did contact me yesterday to get some information on the incoming shipment (wanted to know what the shoes were made of). My FedEx tracker says my package was released from customs earlier today, and I expect them Monday morning for delivery.
post #13465 of 23837
I guess his concern is this line


I haven't experienced this before, but i think the suggestions above make sense, call customs to understand what the issue is and ask skoak to help if needed.
post #13466 of 23837
Quote:
Originally Posted by venividivicibj View Post

Lol. So call customs. Skoak doesn't control them. Call customs and see what's up. Tell us what they say haha.

Or just calm down


Interesting. According to FedEx, the package contains electronics and thus has an invalid part number in the shipper's database. So I told them the package contains a pair of shoes.

 

"No electronics?"

 

No

 

"Just a pair of shoes?"

 

Yes.

 

So FedEx is gonna look into it.

post #13467 of 23837
Quote:
Originally Posted by Leaves View Post



You use a rubber, one of those you had as a kid in school, I think that's the word in English right?

 

Many thanks Leaves. The word rubber is proper term from my central european point of view. Don't be confused by native speakers. ;)

post #13468 of 23837
Quote:
Originally Posted by heelguy View Post


Just ordered the Glencoe also.

 

Glencoe photo competition shall take place in October :slayer:.

post #13469 of 23837
Quote:
Originally Posted by venividivicibj View Post

Lol. So call customs. Skoak doesn't control them. Call customs and see what's up. Tell us what they say haha.

Or just calm down. 

 

Very neighborly.  And constructive.

post #13470 of 23837
Quote:
Originally Posted by lartiste View Post

Glencoe photo competition shall take place in October icon_gu_b_slayer%5B1%5D.gif.
It's a deal
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  • Skoaktiebolaget – Carmina, John Lobb, Enzo Bonafè, Carlos Santos, Saint Crispin’s, Gaziano & Girling, Rubinacci – Official Thread
Styleforum › Forums › Men's Style › Classic Menswear › Skoaktiebolaget – Carmina, John Lobb, Enzo Bonafè, Carlos Santos, Saint Crispin’s, Gaziano & Girling, Rubinacci – Official Thread