Couldn't tell you his name. But I remember him being a little bit older (probably 50's), white hair, and a white bushy moustache. A car salesman best described his look. I legitimately had questions about shirt fits as I have never owned anything Brooks Brothers at the time. He acted like I asked him to go to the moon and back and that he had better things to do.
Unfortunately, I still walked out of the store having purchased a couple shirts.
Try Denise next time. The fact that she got my dad to jump from Lands' End to Brooks Brothers after 30 years of wearing LE speaks volumes. He really had no idea what he was doing (a solar physicist at a research institute in SA....not really ever cared), and she was happy to respond to text messages involving the wearing of his first BB suit before some meeting.