or Connect
Styleforum › Forums › Men's Style › Classic Menswear › Any experience with J. Hilburn for Suits?
New Posts  All Forums:Forum Nav:

Any experience with J. Hilburn for Suits? - Page 4

post #46 of 55
Quote:
Originally Posted by randomnoob View Post
 

Problem is you buy a 16.5 / 32 shirt it's built for Danny DeVito.

 

i know this post was nearly 2 years ago but:

 

a-freakin'men

post #47 of 55

Hello All - First post.  I am looking for a tailor that can provide suits and shirts.  I was contacted by a J Hilburn rep, and was somwhat interested.  Like the earlier posts, I am having a hard time finding information/reviews online.  There are some on Yelp, but they are all over the map.  Since this post is a little old, I wanted to try and revive the conversation. Does anyone have any more recent experience with J Hilburn?

 

Thanks,

Jim

post #48 of 55

So this is a somewhat old thread but wanted to add my comments on J Hilburn.

 

I would be cautious with this company in ordering a complete suit. They have long lead times and if you have a problem do not expect quick solutions and replacements.

 

The items I ordered I returned and were refunded. The returns were due to defects on the first and wrong cut on the second. $700-$1000 each.

 

The Co-Rep was not at fault with these issues and will always try to replace the item but these solutions are postmortem and I saw no reason for them to keep my money for a total of 12 weeks from original order while they corrected mistakes that forced me to purchase items locally.

 

Understandably these are prepay orders.

The service is good (customizations) but the tipping point in the value-add here is that if you don't get what you ordered (after 5-6 weeks) it becomes irrelevant and the of off the rack tailored is more valuable/achievable/desirable.

 

I have one sportcoat from J that I do like very much and although my money was refunded I have seen no effort on the companies part to retain me as a customer. 

 

Also, be careful if you do fall into a situation where you need to return an item. Be sure you request the refund immediately. I was told that company policy was to wait until the garment was received by the Company/ Portugal before the credit would be issued which could add considerable time to this entire process if you do need to repurchase locally... Also remember your Rep is not a J Hillburn employee.

 

A suggestion for the company would be for orders that are deemed incorrect by management provide a refund and post pay for the replacement / new item or a one week turn around...

 

if your selling higher end fashion, providing the garment as ordered is a given and exactly 0% of the sale.

post #49 of 55

Well, Cego...sure you wanted to cast some doubts since you are a competitor :)  

 

All of our shirting fabrics, with the exception of our non-iron line are made in Italy as are our suiting fabrics.  Mills we source from include Guabello, Barberis, Tessitura Monte, Albini, Thomas Mason, Reda and several higher end that we are not allowed to post publicly.  Our shirts are custom, pants are MTM and our suiting is highly personalized but not fully custom.  

 

We partner with the TAL group for the manufacture of our shirting....I am sure you are aware of their high quality.

 

Our shirts start at $99 and our 100% wool suits start at $755 and might I add we do not require a minimum purchase.

 

As far as the 100% guarantee it is not that we make mistakes but that we value a happy client!  

 

Glad to set the record straight!

post #50 of 55

Hmmm Aircooled - once again there seems to be some mis-information.

 

Our suits are typically delivered to a client in less than 4 weeks...often time in 3...UNLESS you order in late July or in August when we do have a delay because our factory in Portugal is closed for holiday.  So for a personalized suit that is about the best you are going to find.  We do remake if there is an issue but that is rarely needed, but I guess you were one of the exceptions.  

 

Refunds are made in a very timely manner as well.

 

Sorry you did not have a good experience but I have 100s of happy clients.  JZ307 did you happen to give JH a try?  

post #51 of 55
Quote:
Originally Posted by Deb F View Post

Well, Cego...sure you wanted to cast some doubts since you are a competitor smile.gif  

All of our shirting fabrics, with the exception of our non-iron line are made in Italy as are our suiting fabrics.  Mills we source from include Guabello, Barberis, Tessitura Monte, Albini, Thomas Mason, Reda and several higher end that we are not allowed to post publicly.  Our shirts are custom, pants are MTM and our suiting is highly personalized but not fully custom.  

We partner with the TAL group for the manufacture of our shirting....I am sure you are aware of their high quality.

Our shirts start at $99 and our 100% wool suits start at $755 and might I add we do not require a minimum purchase.

As far as the 100% guarantee it is not that we make mistakes but that we value a happy client!  

Glad to set the record straight!

Debbie
J. Hilburn is not my competition.
I have had an occasional customer tell me that they bought a few shirts from J. Hilburn, because someones wife was working for J. Hilburn. they were guilted into buying something.

I have altered an occasional J, Hilburn shirt.
I was not impressed

TAL knows which corners to cut and still deliver an OK shirt.
They make for Propercloth, and brooks brothers, etc. they are huge.



I will not talk about woolens as I do not know that industry.
monti has mills in India and the Czech republic as well as Italy. most of their production is not coming out of Italy.
just look at their Website. they mention the non-Italian facilities.
as I have mentioned earlier, there is no reason to ship basics from Italy to Malaysia, when the same quality shirting is produced in India.
that is a big savings on shipping.

I will refrain from discussing Albini/thomas Mason/D J Anderson.. they make excellent fabric. But $375 for DJ anderson is not a great deal.

J. Hilburn has nice website.
I appreciate that you wish to defend the company you work for.
If you come to NYC, you are welcome to stop by my shop and I can explain the differences in a j Hilburn shirt, and one that I make on Fifth avenue in New York City.
post #52 of 55
A bit harsh GBR don't you think? Anger issues?
post #53 of 55
Quote:
Originally Posted by amishsteve View Post

A bit harsh GBR don't you think? Anger issues?


Not in the slightest, all salesmen would tell you that their goods are the best possible in the world. Sales speak proves nothing whatever, objective consumer reports might..

As to anger, how do you deduce that?
post #54 of 55
Quote:
Originally Posted by GBR View Post

Not in the slightest, all salesmen would tell you that their goods are the best possible in the world. Sales speak proves nothing whatever, objective consumer reports might..

As to anger, how do you deduce that?

GBR. When asked, I will compare my work to my competition. There are shirts that are inferior to my shirts. And several brands that are comparable or better. I will find an advantage on my part. It could be price, fit or general experience.
My shirts are better quality then just hillburn.

Getting to you..
I have called you out numerous times. Please add something positive to the threads. Your responses are always negative. Calling out posters for doing something stupid. They may be misguided. I try to give positive responses.
Where do you get your clothing? What are your experiences?
I don't remember ever seeing this information.
And yes, your responses often come across as angry..

Carl
post #55 of 55
Quote:
Originally Posted by Shirtmaven View Post

GBR. When asked, I will compare my work to my competition. There are shirts that are inferior to my shirts. And several brands that are comparable or better. I will find an advantage on my part. It could be price, fit or general experience.
My shirts are better quality then just hillburn.

Getting to you..
I have called you out numerous times. Please add something positive to the threads. Your responses are always negative. Calling out posters for doing something stupid. They may be misguided. I try to give positive responses.
Where do you get your clothing? What are your experiences?
I don't remember ever seeing this information.
And yes, your responses often come across as angry..

Carl


You should look more closely, there are three long posts detailing my experiences where people were interested to read them and deal of others!

I don't do fools gladly I agree, that's not how businesses are built or much else for that matter. The trouble with many posts is that people don't think; "which is the best". the answer will always be 'the one you like and can afford'. No one else is going to be seen in it, dead or alive so you must answer your own question. That's not negative, that's just the bald truth and there is nothing to be gained in dressing it up.

I am fortunate, I have a small number of long standing suppliers with whom I have built a relationship so that we each know our limitations, likes and dislikes. It works well, but if someone asks an obvious question that a little thought or even reading might answer then I will suggest that they do. Study and enquiry answer so much in life, anger? What nonsense, citizens of the US spent far too much time being polite to one another knowing full well they don't mean it! 'Oh, I did not know I could have a bath in this restaurant, have a nice day. Those sixteen words sum it all up.
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Classic Menswear
Styleforum › Forums › Men's Style › Classic Menswear › Any experience with J. Hilburn for Suits?