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G & G and EG shoes on sale at Edwards of Manchester - Page 19

post #271 of 474
^^^ I know I've had shoes shipped that way to me on more than one occasion. They didn't have trees in them, though.
post #272 of 474
Quote:
Originally Posted by RogerP View Post

Quote:
Originally Posted by othertravel View Post



I emailed EoM to see whether I can get a Royal Mail option.

 



Please let me know what they say.

They said no. Only DHL on international.
post #273 of 474
Bummer. Oh well, one source of temptation removed.
post #274 of 474
Quote:
Originally Posted by RogerP View Post

Bummer. Oh well, one source of temptation removed.

I guess it depends on the cost of the item you're ordering. For Cheaney's or C&Js, the hit may not be that bad.
post #275 of 474
Quote:
Originally Posted by othertravel View Post



I guess it depends on the cost of the item you're ordering. For Cheaney's or C&Js, the hit may not be that bad.

 



It's not a question of cost for me - at least not shipping cost. It's the fact that time and again DHL has screwed up the customs / duties collection and massively overcharged me - most recently CDN$200 colllected on a pair of Loake shoes with a value of GBP 180.

Not the kind of hassle I want to face with EG level shoes. I can just see the happy DHL guy holding my box at the door and saying "That will be $600 please.". Pass. If they will only ship by DHL, they won't be shipping to me.
post #276 of 474
Ok, important question I hope everybody can answer:

Have you been hit with duties/brokerage fees when ordering through EoM? If the answers are at 100% then I think I'll pass.
post #277 of 474
Quote:
Originally Posted by RogerP View Post

Quote:
Originally Posted by othertravel View Post



I guess it depends on the cost of the item you're ordering. For Cheaney's or C&Js, the hit may not be that bad.

 



It's not a question of cost for me - at least not shipping cost. It's the fact that time and again DHL has screwed up the customs / duties collection and massively overcharged me - most recently CDN$200 colllected on a pair of Loake shoes with a value of GBP 180.

Not the kind of hassle I want to face with EG level shoes. I can just see the happy DHL guy holding my box at the door and saying "That will be $600 please.". Pass. If they will only ship by DHL, they won't be shipping to me.

I don't think that's just customs; I think it's the brokerage fee.

UPS hit me with a $90 brokerage fee for a $240 suit (37.5% of the purchase price!)
post #278 of 474
Quote:
Originally Posted by othertravel View Post

Ok, important question I hope everybody can answer:



Have you been hit with duties/brokerage fees when ordering through EoM? If the answers are at 100% then I think I'll pass.

 



You're in Canada, right? Americans dodge the duties bulllet much more frequently than we do from what I have read - so factor that in.

FWIW, I get hit with duties better than 80% of the time when the package is sent by courier - and with DHL, they compound that unpleasant reality by screwing up the amount owing, as I mentioned.

When the packge is sent by trackable post (such as Royal Mail from the UK), I get hit with duties less than 20% of the time. Maybe even closer than 10%. Takes a little longer, but by FAR my preferred method.
post #279 of 474
DHL handed me the box and walked away. Didn't attempt to collect anything. Gyasih said something about I'll get hit later. No idea though. I've also ordered 800-1,000 dollar stuff in the past several times. dHL collected about $60 on only one shipment. All the others were duty free.
post #280 of 474
Absolutely mind boggling. The chaps at Leatherfoot were saying that they're lobbying the government to remove the duties on imported shoes as there really aren't any domestic companies to protect in Canada. Let's see what happens with that.
post #281 of 474
In other news, you can get reasonably priced John Lobbs (by North American standards anyways) at the Harrods site.

These beautiful monks are over $600 cheaper than NA pricing (they deduct VAT at checkout).

http://www.harrods.com/product/ashill-monk-strap-buckle-/john-lobb/000000000003146596
post #282 of 474
Quote:
Originally Posted by tdude View Post

DHL handed me the box and walked away. Didn't attempt to collect anything. Gyasih said something about I'll get hit later. No idea though. I've also ordered 800-1,000 dollar stuff in the past several times. dHL collected about $60 on only one shipment. All the others were duty free.

You have been lucky. Every time I received a package from UK, I got hit with customs-Fedex and DHL. The bill always came later.
post #283 of 474
Yes DHL will send you your bill in the mail.

As you would expect, stuff gets through sans customs charges much more often with Canada Post. Though I just paid $120 on a $400 package the other day.

If a company is only willing to ship with a courier I often won't buy from them, unless they're willing to drastically mark down the declared value.
post #284 of 474
Edwards of Manchester really don't like using Royal Mail. When I ordered from them two years ago and requested the shoes be sent by Royal Mail they tried to talk me out of it but I persisted and they reluctantly agreed. The shoes promptly got rejected by Canada Customs and sent back to the UK. It took me a week to realize this had happened. I had to get them to track it down at Royal Mail and get it sent back to them so that they could send it to me again. They pleaded with me again not to make them use Royal Mail. Not wanting to risk the package getting rejected by customs again I agreed to delivery via DHL. I got hit with customs of course but they screwed it up in my favour. Instead of 18% for men's shoes they charged me 11% for women's shoes.

The DHL brokerage fee isn't too bad. It's the government mandated customs fee that gets tacked on to the value of the shoes which is then taxed that can really jack up the cost.
post #285 of 474

I've received 4 pairs of shoes via Royal Mail.  All were delivered inside of a week to Canada.  All were trackable, so that I could see the daily progress of the shipment.  All came through with no customs / duties / taxes charged.  And of course, all came through with no brokerage fees.

 

If a package sent by Royal Mail was rejected by customs, it almost certainly had nothing to do with the method by which it was sent and everything to do with the fact that the person shipping the goods did not fill out the forms properly.  Which seems likely in the case above, given that the vendor doesn't often use Royal Mail for international shipments.  But it's not rocket science to get those forms right.

 

The fact that DHL screwed up in your favor sounds good at first blush, but is in reality yet another example of DHL screwing up.  I'd rather not play the DHL screwing up lottery. Particularly when we are talking about shoes in the $1k region.

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