A bit new to the SF culture, but I am very interested in creating an online consignment business exclusively for pre-owned upscale menswear. I know that there have been several attempts to do so, and I know a few brick-and-mortar menswear consignment shops that have survived, but the odds appear to be against the modern e-haberdasher.
Since no business plan ever survives first contact with the customer, I thought that I would get real-time feedback from the SF experts and everyday users of online shopping/trading resources. Any comments you give are greatly appreciated. Copy/Paste format to reply may make it easier.
You guys are great,
Just to start the conversation:
1. What sites do you frequent for pre-owned menswear other than SF and eBay, if any?
2. If you do visit e-commerce boutiques, what attracts you to them? Are you a regular customer or do you purchase from boutique sites intermittently?
3. Which has caused or would cause you to be a returning customer: Convenience or Customer Service?
4. Do you know of any online consignment ventures that failed? Succeeded? What do you think was the key to their outcome?