Would you accept a coat with an obvious collar gap? Or with both sleeves not pitched properly? Or horizontal creases at the back, just below the neck? Maybe pulls at the buttoning point? Nvm that I asked for bellied lapels but that detail was ignored (though I let it pass). On your second coat? If you'd, then I must be particular.
That said, there was no fitting for the second coat, and that was mainly because they assured me one wasn't needed. I've no doubt that the coat would have fit significantly better with one so all the problems aren't necessarily indicative that they're incompetent, just that they obviously need to give customers a fitting to get the suit to fit well. I'm not deriding them, I THINK they can do a good job, based on prior pictures of what they've made up, but I'm not very satisfied with my second coat and their trousers.
I do give credit when due and my first coat was, generally, clean and a good first attempt with a couple minor issues. Thus I decided to try a second coat to sort the problems out before making more. The second came back, in my opinion at least, a bit worse than the first, when I was expecting better.
To their credit, they are professional and polite and have been willing to sort out the problems. Patrick also strikes me as a nice person. Just that it's a hassle to have to fly to HK just to fix up problems in the suit. Now, if I have a private jet, that would be a different issue.
These are my frank observations and opinions of how their coat fits me. It might well be different for you or somebody else.
Edited by bboysdontcryy - 1/8/13 at 11:05am