on the topic of allen edmonds, I have had my first bad experience with them, after years of great service. I sent a pair of cordovan leather fairgates (in cordovan color) back to them to install a mini-lug sole. Thats all I asked, nothing more, nothing less. I got them back a month later to discover that whoever was asleep at the wheel over there decided to basically spray paint my shoes. Covering what was a beautiful patina of cordovan leather was now some kind of spray finish. I sent them back and they told me the technician mistakenly sprayed them as they would a pair of merlot calfskin shoes (i dont understand why any shoe would be sprayed, but thats a different thing altogether). So I walk into my office this morning and see that they sent them back to me (after the lady swears the problem has been fixed). I open the box, and its the same deal, nothing is diferent, the spray is still on there. What do you think my recourses are at this point? I am going to call them this morning and voice my displeasure. The shoes are 9 months old.