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Tanners Alley Leather - Page 2

post #16 of 41
Thread Starter 
I appreciate your feedbacks and comments. Maybe I expected too much as I read very good reviews on Tanners Alley Leather. Anyway, the thing that bother me the most is the damaged/ scratched leather. Is there anyway to fix it?
post #17 of 41
Quote:
Originally Posted by jwong6590 View Post

I appreciate your feedbacks and comments. Maybe I expected too much as I read very good reviews on Tanners Alley Leather. Anyway, the thing that bother me the most is the damaged/ scratched leather. Is there anyway to fix it?
No worries mate. It happen to anybody when you don't know what to expect. I have disappointed myself many times even with many sf approved items. I think the briefcase is in good condition. The scratch is small enough. The leather looks good quality. You should be bale to get 5+ years with these easy. And after few months as you use and abuse this you won't even know there was scratch there.
Congrats on your purchase.
post #18 of 41
Thread Starter 
I am a perfectionist. I don't abuse my briefcase. That's why I am so upset about the scratch.
post #19 of 41
It sounds like you needed a Glaser, Clegg, or even Dunhill or SAB or something. Perfection doesn't come at the $350 price point.
post #20 of 41
Thread Starter 
I just found Henry Tomkins in Scotland. How is his quality?
post #21 of 41
Quote:
Originally Posted by jwong6590 View Post

I just found Henry Tomkins in Scotland. How is his quality?
Most hand made/ artisan products will have few defects. This is the character of the product. That differentiate them form the mass market machine made products. I have a sab and I can tell you there are few small defects(character) on it as well. I also have a coach briefcase. Which don’t have any defects. If you want a top notch product with no defects then you will have to spend some serious money $1.5k to 2.5k++. Or under 1k-1.5k you can pickup some Salvatore Ferragamo, Dunhill, Bally or LV or even under $500 you can get a Coach. All of them should be defect free.
post #22 of 41
Thread Starter 
Thanks for sharing. I might give HT a shot.
post #23 of 41
Thread Starter 
Tanners Alley Leather is very kind that he gave me a discount on the defective leather. What a guy! I would buy things from him again. This is called great customer service!
post #24 of 41
Thread Starter 
After one month, I have finally received my Henry Tomkins Lite Briefcase. Henry is such a gentleman but he is busy. However, he replied all my emails within 24 hours. I requested to see the colors of the leather. He offered to send me the swatches. After couple of days, I received the swatches in the mail. I was hoping to get orange tan color but it is not available. Therefore, I chose " brandy" color.

I reminded Henry to check the stitches and the quality of leather before sending the briefcase to me.

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I am happy with the overall quality of the briefcase. It is not the best quality. It lacks attention to details. I found two small scratches on it but the stitches are pretty uniform.

Verdict: I love the look of this briefcase so much!!
post #25 of 41
Quote:
Originally Posted by jwong6590 View Post

I am happy with the overall quality of the briefcase. It is not the best quality. It lacks attention to details. I found two small scratches on it but the stitches are pretty uniform.
 

Have a cry about it.

 

What did you pay for the bag?

$100,000?

 

If you aren't happy send it back and get a refund.

post #26 of 41
Thread Starter 
Can't I not have my own opinion?
post #27 of 41
is that the Essentials briefcase with added straps? Am very happy with mine, and I hope you'll soon be convinced as you use it that you made a really good purchase.
post #28 of 41
Quote:
Originally Posted by md2010 View Post

Most hand made/ artisan products will have few defects. This is the character of the product. That differentiate them form the mass market machine made products. I have a sab and I can tell you there are few small defects(character) on it as well. I also have a coach briefcase. Which don’t have any defects. If you want a top notch product with no defects then you will have to spend some serious money $1.5k to 2.5k++. Or under 1k-1.5k you can pickup some Salvatore Ferragamo, Dunhill, Bally or LV or even under $500 you can get a Coach. All of them should be defect free.

I may be misinterpreting what you've written, but this doesn't sound right to me. The 'scratch/damaged' section jwong6590 posted isn't from a mess-up by the maker during the bag's production; it appears to be a scarred/damaged section of the hide. This is not to be confused with 'character'. Character can come from natural markings and wrinkles of the animal, like those found in the shoulder of cowhide.

For example, imagine two identical goods: one made by machine with a top grade alligator hide, versus one made by an 'artisan' with a grade 4 hide with scars and bites. The latter would not have 'character' just because an artisan made it. It would just be made with a lower grade hide. Many companies are including these scarred and typically unusable areas of the hide in their products to save money, and passing it off as adding character or individuality to the piece. It's nonsense. While the workmanship (stitching, excess glue) may be written off as simply being in line with the price of the goods, I don't for a second believe the scarred area of the hide is excusable. It's clearly visible to the maker before any piece/section is cut out of the hide, and it's inclusion is 100% intentional, and should be not a feature of any bag at any price range.
Edited by dibadiba - 5/5/13 at 12:50pm
post #29 of 41
Thread Starter 
It is Lite Briefcase. Thanks. I am sure I will like it more and more when I start using it.
post #30 of 41
Thread Starter 
dibadiba, I appreciate your comments. However, the scratches or defects on Tanners Alley Satchel is actually damaged by the maker. It is not second grade hide.
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