Originally Posted by rebel222
Second to none? I've had some serious issues with their recraft on two occasions. Granted, they fixed the problem, but it shouldn't have left the factory in the condition it did.
To my knowledge, EG never made BBBF shoes.
So why did you return to them on the second occasion for a shoe redrafting if they did such a terrible job on the first?
Because you know just as well as I that they use the best materials, the original materials, the original lasts, the original procedures etc and you shoe shall be returned to you as an (as good as new) 100% original Edward Green shoe and not some tampered with mongrel shoe.
If things go wrong they will make it right, can this be said for the average cobbler?
Also with all services offered YMMV