So I received my package from Hiras Fashion this Friday on the 28th. I ordered a Grey Suit and a White Herringbone Shirt with a traveling fitter in late November. The total cost is $799 including shipping (Breakdown: Shipping $60, Shirt $120, Suit $619).
Here are my personal stats just for reference.
Waist @ Navel: 34"
Waist @ 2" below Navel (where pants rest): 33"
The fitting result is just short of a complete disaster. A lot of the measurements are way off, and some of the details that were requested are missing. Let's break it down.
My initial impression when I put the shirt on was that it was WAY too big and roomy. Then I remembered that Hiras does take account of shrinkage, so I proceeded to wash the shirt with my "regular" cycle, which is cold wash and low tumble dry. Hence why it's wrinkly in the pictures above. Still, the shirt remains very wide in the chest. You can see the extreme taper in the picture.
Here are a couple pictures of my Brooks Brother made to measure shirt. The fit is close to my ideal fit; you might not be able to see it in the picture due to my phone blocking and the picture quality, but the chest is too tight as I've gained a bit of muscle in that area, but it's still a good reference to demonstrate a good overall fit as all the other measurements are still good.
This is a picture of me in the Hiras shirt.
If I have both my arms up, I'd look like this.
List of fit issues:
- Collar is too tight. Buttoning up the collar feels like a someone has their hands around my neck. Being able to fit two fingers inside my collar is out of the picture.
- Chest is too wide and roomy like mentioned. Comparing it to my Brooks Brother shirt, it is 1.5" wider on each side, 3" total. Taking account of the entire circumference, that's 6"! If my BB shirt fits perfectly with a 39" chest, this shirt would fit well on a person with a 45" chest, which is 4" too much for me. It would be perfect if the Hiras shirt was just 0.5" wider on each side than my BB shirt.
- Shirt length is too short. I requested to have this match my BB shirt when I did my fitting, but obviously it was missed. It is 3.5" shorter at the longest point of the shirt, and 2" shorter at the shortest point of the shirt. If I lift my arms, the shirt will not remained tucked in the pants.
- Shoulders are slightly too big, about 0.5" more than I like. Although it shouldn't be too big of a deal if the chest was good in the first place, as this wouldn't be as apparent.
- Collar stays are sewn in. I specifically requested to have removable stays, so this was also missed. Right now I have soft non removable collar stays sewn in, and it feels very cheap.
- Sleeve length is 0.5" too short. In the suit pictures below, you will see that there is no visible cuff at all.
- Cuff width is too wide. I have small wrists and I could slide my hand through the cuff without unbuttoning. My BB shirt cuff width from center of button to the edge of opening is 7.75". The Hiras shirt is 8.25", so it's 0.5" too wide. Also, the button at the cuff slit opening is missing. This seems like a design feature from Hiras, but I don't like it.
What the !@#$ is this? I'm not even sure how this is supposed to fit me.
List of fit issues:
- Notched lapel is 4". This was supposed to be a thinner 3" lapel. Another detail missed. None of my Blazers or Sport Coats have a 4" notched lapel, nor they ever will.
- Suit jacket collar is too high. I basically have no shirt collar showing. I barely have 0.25" of collar where I yanked it up as much as possible just for a still picture.
Using this picture as a guide, mine is A or worse. B is pretty much your rule of thumb length, and anywhere between B & C is still good in my books.
- Length of the suit jacket is too effing long. I'm annoyed by this mistake the most among all the issues I'm having. It's a whooping 30.5" long, and I actually emailed Hiras beforehand to have it shortened by half an inch, which means it could have ended up as 31"! Like mentioned above, I'm 5'8" tall. How it ended up with a 30.5"/31" length is beyond me. Most people at this height have suit jackets length range from 27-29" depending on their body proportions and the style they are going for.
Notice that no cuff is showing on my left arm (mirrored). Even though my right arm is bent, you can tell there is barely anything as well if you look from the side.
The discussion I had with my fitter was to have the suit jacket length match the navy blazer I have shown below, which is 28" in length. This is the longest I would ever go for. Later I decided to go for a more contemporary look and requested to shorten the jacket length by half an inch, bringing it down to 27.5". The end product is 3" too much.
- The midsection and waist area is too roomy. I'm pretty sure most can tell already just by looking at the pictures and comparing it to the fit of my navy blazer. It needs to be taken in by at least 2" on each side.
- Once again, shoulders are about 0.25"-0.5" too big. It's more apparent than the shirt due to the shoulder pads, and it's magnified by the fact that everything else is so big. Overall a minor concern compared to the rest.
- Sleeve length is a tad bit long. This it how it looks even with my arms lifted up, just a little short of cuff (The shirt I'm wearing in the picture is my BB shirt, as the Hiras shirt shows no cuff at all with this pose). Overall, I'm more bothered by the arm and sleeve width. The cut is just so boxy.
Fortunately, this is the piece that I'm somewhat satisfied, preventing the entire ordeal from becoming a "complete disaster". The length is good. The waist is perfect. I asked the fitter to match my BB navy suit pants, and they almost did it right. Almost...
List of fit issues:
- The thigh opening is too wide. Overall the pants isn't as tapered as I want it to be. The bottom of the opening is the same as my reference pants, but there is a 0.75" difference at the top. In case if anyone is wondering, the bottom of the Hiras suit pants are not hemmed in a straight line (longer at the heel), hence why they're sticking out. There is nothing wrong with this.
Putting all the fit issues aside, the overall build quality seems decent on the suit. I didn't ask nor want a monogram on my suit but they added it (my name) anyways.
The shirt however, is a different story. The fabric feels cheap and is much thinner with a bit of see through, compared to another BB shirt I have which is also white herringbone (the one in the pictures is oxford). It's also quite wrinkly. The fitter said that these were "easy care" fabrics; I knew I shouldn't have bit the bullet as I never iron my shirts, and all the shirts I have are non-iron. Since the fitter was somewhat pushing for it, I allowed my curiosity get the best of me, as I wanted to try Hiras out and see how well they preform. The shirt itself is $120. At this price point, I could have gotten something off-the-rack with better quality fabrics and fit me semi decently from Brooks Brothers, Banana Republic, J.Crew, The Bay and the like, get it altered, and still be cheaper. Good thing I did not go for the $180 range of fabrics that the fitter was upselling me. Bad thing I did not take the cheapest $75 ones instead.
Although Hiras uses the word "bespoke" in their label, obviously this is not the case and is just made to measure. Their slogan "fitted to perfection" also falls short in my case. Considering all the issues with my suit jacket, it would be close to impossible to alter it without ruining the proportions. There is just too much work to be done, and even if it could be done, you need a very skilled tailor to recut everything and the cost is going to be very high. It would be quicker, easier, and cheaper just to have it remade. Same thing for my shirt; no tailor can make something that is too short, longer. You cannot let loose a tight collar as well.
One more thing I almost forgot to note about my shirt. There are numbers written in pen underneath my collar. Even after the first wash it's still there. I do realize you normally won't see it since it's underneath the collar, but this bugs the crap out of me. I've never seen a tailor or clothing manufacturer do this. The potential of having ink rubbed onto my ties isn't great either.
Edited by Kappuccino - 12/30/12 at 2:22pm
If the products I got fits as well as what Hiras male model is wearing (a more traditional fit), I would have been content, even though I prefer a more modern, contemporary look. What I have right now is just simply unacceptable.
I'm not sure if all this is just a manufacturing error, communication error, or measurement error or a combination of everything, it really doesn't matter from a customer point of view. I'm angry and frustrated. I will be contacting Hiras directly with all these issues and see what they have to say about it. We'll see what their true customer service is like, and if they are willing to right the wrongs. If it is possible I would ask for a full refund, but I know there is a no refund policy. I refuse to spend a penny more at this point, including shipping. Having a broken product for the New Years, spending hours taking pictures and typing up this post is already too much.