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Exquisite Trimmings - Based in London, UK - Official Affiliate Thread - Page 36

post #526 of 657
Quote:
Originally Posted by ayush12345 View Post

By far the worst ever experience shopping online. I placed my order on the 16th December. After recieving the confirmation there was not further communication whatsoever. Upon checking up with Shaya on the 2nd of Jan, He replied promptly saying he will check with the order and get back. My happiness was short lived as its been 10 days and theres absolutely no reply about my order. All I ordered was some shoe care material. If its going to take this long to make that shipment, I'll happily order my stuff somewhere else.
I have also forwarded all the order details and still no response. I am using this as a last resort to put it to Mr. Shaya's ear. Please wake up.

Ayush

Shaya offers exceptional customer service. I imagine this is some sort of oversight taking into account the holiday period, Pitti etc
post #527 of 657
Quote:
Originally Posted by inimitable View Post


Shaya offers exceptional customer service. I imagine this is some sort of oversight taking into account the holiday period, Pitti etc

I agree to what you say. But a small piece of response is what I would expect. I dont mind waiting if he's genuinely busy which he definitely must be. But I wont know about it till he lets me know..

post #528 of 657
Quote:
Originally Posted by inimitable View Post

Shaya offers exceptional customer service. I imagine this is some sort of oversight taking into account the holiday period, Pitti etc

My experience has been great with Shaya. I think he was at Pitti.
post #529 of 657

I have also had a excellent experience with Exquisite Trimmings throughout the holiday season. Purchased twice, once during the Thanksgiving sale and another time around Boxing day. Both orders I received within a timely manner to Canada. Will definitely shop here again.

post #530 of 657
Quote:
Originally Posted by JHT652 View Post

Hi... When will you be getting more solid grenadine ties in stock?

Interested in the answer to this as well.
post #531 of 657

If Shaya's away, he's away - it's a one man show as far as I know.  But be patient, he'll work it out for you I'm sure.  Bear in mind he's also had his sale going for the last few days so has a lot of orders to get out.  He's not let me down yet.

 

P.S., Shaya, I ordered something yesterday - if you could apply a discount that would be great, and combine shipping with my other order if it's not out yet!  Thanks!

 

P.P.S. That is spooky as hell: just as I hit "submit" on that, I got a partial refund from my order for yesterday.  Shaya is most definitely at work, whether or not he's caught up on SF recently! (Thanks, bro!)

post #532 of 657

Its probably the first time it feels good to be kicked down. I walked into my office today and there it was, a parcel sitting right on my table. I was confused as I wasn't expecting a package since I couldn't have a conversation with Shaya. It was otherwise. Everything packed up so appropriately. Even after the lack of communication, receiving the package was a pleasant surprise. Definitely will shop again. And sorry for the misunderstanding earlier.! Many Thanks

Cheers

 

Ayush

post #533 of 657

I recently received a couple of lovely ties from Exquisite Trimmings - one of their own, a black grenadine, and a beautiful brown neat silk from Passaggio Cravatte - and both at ludicrously low prices courtesy of their January sale.

 

The packaging and service were also excellent and the package took hardly any time to get to me in Tokyo. All in all, exemplary- thank-you!

post #534 of 657
Shaya, any plans to carry a wider range of Tie your Tie ties?im intrigued by the designs;am eyeing the brown one smile.gif
post #535 of 657
Any updates?
post #536 of 657

Cross-post from Passaggio Cravatte thread:

 

 

And look at the beauty of this special tie for Exquisite Trimmings.  It is a really dandy grenadine silk and a unique printed by hand with many years on its shoulders and lined just to the internal node with the bar tack of course stitched by hand by the twelve-fingered grandmothers of Campania.  See the hemmed entirely by hand exactly as a hundred years ago!  This picture shows the magic of the transparent!

 

:inlove: 

post #537 of 657
Quote:
Originally Posted by terrorsquad View Post

Shaya, any plans to carry a wider range of Tie your Tie ties?im intrigued by the designs;am eyeing the brown one smile.gif

About 15 more designs will be added I was told. Expected to hit the shop sometime February. I understood something went weing with the initial order and most of the ties had to be remade.
post #538 of 657
where is shaya?
post #539 of 657
busy packing stuff he told me.
post #540 of 657
Quote:
Originally Posted by C&A View Post

busy packing stuff he told me.

he's selling that much to not have been on his own SF thread in months?
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