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Brooks Brothers Suit Alterations

post #1 of 18
Thread Starter 
I purchased a BB fitzgerald on October 18, the day they had the 30% corporate discount going. The store did not have my size, so they ordered it and had it shipped to the store. It arrived on the 29th and the sales associate there called me to let me know they would start the alterations. I thought it would take a couple of days max, so I did not ask for a time frame as to when it would be done. Now a week later, I am wondering if I should call or is this normally how long it takes?
post #2 of 18

From the delivery information section of their site:

 

"Please note that delivery of merchandise that has been reordered or requires alterations, monogramming, or personalization will take approximately two additional weeks."

post #3 of 18
In the amount of time it took you to log on to SF and create this thread you could have called the store to find out the exact answer.
post #4 of 18
Thread Starter 
Quote:
Originally Posted by CousinDonuts View Post

In the amount of time it took you to log on to SF and create this thread you could have called the store to find out the exact answer.

In the amount of time it took you to read this thread and post that stupid remark, you could have just hit the back button and ignored.
post #5 of 18

When it comes to online purchases, I always follow up via email or call the hotline - feel free to nag them if you want to there's no harm in following up plus that's what their customer service is for.

post #6 of 18
Quote:
Originally Posted by CousinDonuts View Post

In the amount of time it took you to log on to SF and create this thread you could have called the store to find out the exact answer.

 

LOL

post #7 of 18
After reading your post, I couldn't help but wondering about the alterations. How could they do the alterations, for the best fit, without you going in for the fit and marking. I understand they could have your measurements on hand, but no matter how carefully the factory makes suits, there can be slight deviations from one to another even of the same pattern.
post #8 of 18

^^This^^

post #9 of 18
Quote:
Originally Posted by Roger Everett View Post

After reading your post, I couldn't help but wondering about the alterations. How could they do the alterations, for the best fit, without you going in for the fit and marking. I understand they could have your measurements on hand, but no matter how carefully the factory makes suits, there can be slight deviations from one to another even of the same pattern.

I assume they measured him in a different jacket that was the correct size and then entered the alterations into the computer.

post #10 of 18
Quote:
Originally Posted by CousinDonuts View Post

In the amount of time it took you to log on to SF and create this thread you could have called the store to find out the exact answer.

 

THIS^^^ He'll post a comment 3 days from now along the lines of, "So, I called the store today, and they told me that my suit shipped this morning."

 

Quote:
Originally Posted by boo1234 View Post


In the amount of time it took you to read this thread and post that stupid remark, you could have just hit the back button and ignored.

Someone's butt-hurt by the truth. No need for the snark.

Quote:
Originally Posted by Roger Everett View Post

After reading your post, I couldn't help but wondering about the alterations. How could they do the alterations, for the best fit, without you going in for the fit and marking. I understand they could have your measurements on hand, but no matter how carefully the factory makes suits, there can be slight deviations from one to another even of the same pattern.

 

That's all well and good, but he was going to buy a Brooks Brothers OTR. The "best fit" probably isn't his main concern. He's going to need future alterations anyway.

post #11 of 18
Quote:
Originally Posted by VinnyMac View Post



That's all well and good, but he was going to buy a Brooks Brothers OTR. The "best fit" probably isn't his main concern. He's going to need future alterations anyway.

I have two BB GF suits that were OTR that fit very well. However, I had them tailored in the store and one of them is actually back there now three years later for some adjustments. Not everything OTR is crap.
post #12 of 18
Quote:
Originally Posted by Roger Everett View Post

After reading your post, I couldn't help but wondering about the alterations. How could they do the alterations, for the best fit, without you going in for the fit and marking. I understand they could have your measurements on hand, but no matter how carefully the factory makes suits, there can be slight deviations from one to another even of the same pattern.

 

Quote:
Originally Posted by Patek View Post


I have two BB GF suits that were OTR that fit very well. However, I had them tailored in the store and one of them is actually back there now three years later for some adjustments. Not everything OTR is crap.

 

Well, you're one lucky s.o.b. I didn't say that everything OTR is crap (though I believe that most of it is crap compared to the price). I simply pointed out that the above poster was going too far with his concerns about "best fit" BECAUSE a person who's buying OTR doesn't expect the type of results that come from in-person fittings.

post #13 of 18
Just to piggyback on to this thread, can pants that were previously hemmed by lengthened? I'd like to lengthen my Regent suit pants by an inch.
post #14 of 18
Quote:
Originally Posted by boo1234 View Post

I purchased a BB fitzgerald on October 18, the day they had the 30% corporate discount going. The store did not have my size, so they ordered it and had it shipped to the store. It arrived on the 29th and the sales associate there called me to let me know they would start the alterations. I thought it would take a couple of days max, so I did not ask for a time frame as to when it would be done. Now a week later, I am wondering if I should call or is this normally how long it takes?

I think they farm some alterations out to local seamsters/seamstresses, so it will depend on the workload of the people they are farming it out to.

I bought a suit over the summer and the turnaround on the alterations was quoted at two weeks.
Quote:
Originally Posted by Texasmade View Post

Just to piggyback on to this thread, can pants that were previously hemmed by lengthened? I'd like to lengthen my Regent suit pants by an inch.

I think it depends on how much fabric they saved in the leg. I think you could probably get it let out an inch in most circumstances though.
post #15 of 18
i may took 2 weeks to do it or even longer. Purchasing a suit @ BB when sale season and need alteration is a nightmare
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