I bought some Alden Indy's on here a couple weeks ago that were in pretty good condition but needed a re-heel. I took them into a cobbler that was reputable on yelp, and to my dismay, he completely borked my shoes. I no longer want this cobbler to touch my boots to fix any of his mistakes, but what do you think the best course of action would be for this guy to pay up for an Alden refurbish, which carries a price tag of $150 (i think).
I was running late for work and did not fully inspect the damage at the shop. This is what I found.
The main damage. He routed way too deep into the cork sole.
Pounded nails too deep into the shoe to the point where they're sticking out into the shoe.
Did not fix a stitch I had paid to be repaired.
Used brown shoe polish so the contrast stitching is now dyed.
Edited by lobbiest - 10/29/12 at 10:02pm