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Saint Laurent Paris - Official Thread. - Page 112

post #1666 of 2638
thanks guys.

they said they're gonna get back to me about it tomorrow. the whole thing is discolored and there are like four holes in it. i asked them to be careful so many times when dropping it off. i bought this thing cash, how am i even going to go to prove anything in court.

on top of that fedex just dropped and broke a $2700 guitar i shipped out two days ago and i have to go through claims with them too. dying right now.
post #1667 of 2638
this thing is also special to me because i'm a HUGE stones fan (look at my av) and it's the one keith richards has been wearing when playing live frown.gif
post #1668 of 2638
Don't be a cunt, of course they aren't liable. If they were every dry cleaner would refuse pieces worth more than $100 except some specialized ones who would charge $50/cleaning to have the right insurance and service. Just tell people you were at a bukkake and the crowd turned on you.
post #1669 of 2638
i'm being a cunt about it. cool. thanks.
post #1670 of 2638
Quote:
Originally Posted by max-t View Post

i'm being a cunt about it. cool. thanks.

Look I feel for your loss but suing dry cleaners? C'mon.
post #1671 of 2638
yeah.

i guess you would just eat it cuz hey it's wacky world and cleaners just ruin $2k jackets sometimes.

i'd rather "be a cunt" and try to sue.
post #1672 of 2638
Quote:
Originally Posted by max-t View Post

yeah.

i guess you would just eat it cuz hey it's wacky world and cleaners just ruin $2k jackets sometimes.

i'd rather try to sue.

I had Thom Browne (old suits made in the USA not the cheaper new ones) ruined by a cleaner and I certainly didn't sue, shit happens and they weren't negligent or anything. Now if they were I could understand.
post #1673 of 2638
Quote:
Originally Posted by Fuuma View Post

I had Thom Browne (old suits made in the USA not the cheaper new ones) ruined by a cleaner and I certainly didn't sue, shit happens and they weren't negligent or anything. Now if they were I could understand.

how am i supposed to know if they're negligent or not? i gave them a mint jacket that now looks like it's covered in sulfur and has 4 holes in it. they must've not followed the care tags.

i don't know how much money i'd need to have to take this loss as gracefully as you seem to have taken yours, fuuma. i suppose i need to stack some more paper so i don't have to resort to being a cunt.
post #1674 of 2638
proving the negligence is gonna be hard. maybe you can research the joint you used and see if they have past compliments (maybe check with the B.B.B.).

At the end of the day if you cant get your money back on any legal level, I would go back and threaten them with an unholy negative yelp & google review. You can also mention SF and how much local business and $ they can potentially lose. Really sell it to them. One shockingly bad review does inflict major damage especially to a small business. Urge the manager to do damage control and implore the fact that if they do right by you, the opposite effect can occur. You can leave a blissfully wonderful review.
post #1675 of 2638
also bring in receipts or tags that list the actual retail price to let them manager know when you say the retail is $2k he doesn't just have to take your word for it.
post #1676 of 2638

It hurts me to even look at that jacket. I hope they compensate for it but i honestly highly doubt it. It's a risk you take when you use their services. Like the person above me stated, bring all proof of retail price and see what they can do about it.

post #1677 of 2638
Is it a risk you take when you take your car to the mechanic? Why is there a double standard? In both instances you are trusting a professional to carry out a service.

I hope this gets resolved.
post #1678 of 2638
thank guys. everyone (even you fuuma) has been really helpful. i'm sorry if i'm coming across as sheisty or something but i'm pretty devastated over it. i've never had a piece of clothing ruined so spectacularly.
Edited by max-t - 7/9/14 at 1:37pm
post #1679 of 2638
Quote:
Originally Posted by bawlin View Post

Is it a risk you take when you take your car to the mechanic? Why is there a double standard? In both instances you are trusting a professional to carry out a service.

I hope this gets resolved.

Max-t already stated their policy which is 10x the cleaning fee which is absolutely shit but if that's their policy and you still ask for their service, it is at your own risk. Hopefully those guys do the right thing and pay the man back. 

 

I've had a friend who brought in a pair of $1800 denim to the cleaners which they ruined and he got a $500 refund. 

post #1680 of 2638

Damn that's horrible! May I ask why you needed to bring the jacket to the cleaners in the first place?

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