I have purchased a suit from ITailor recently. Both the jacket and pants werre faulted. I ordered my pants with pletes and the pletes are completely wrong and look tacky and unprofessional. The jacket arms do not fit around my bicepts or forearms. This is a production error as they do not have an area for measurments of that part of the body. When i sent them pictures of the pletes and the arms complaining. They told me that its a rare error and cannot refund or remake my suit. This is OBVIOUSLY their error and after numerous email just tell me to re-order a suit at a discount. This is insane.... Who in their right mind would reorder product from someone who cant even get it right the first time?
My recomendation would be to never buy from i tailor. Save the money and the headache. Because they have no intention at rectifying their mistakes. I may as well have burned $200 because i have nothing to show for my purchase.