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Why Barneys is losing me as a customer - Page 3

post #31 of 168
This is absurd. Sq -- a pretty affluent consumer and obviously someone who liked Barney's NY a lot -- posted legitimate complaints about the Barney's in his location. They were not stupid complaints but complaints about the service and poor selection of clothing. I can't imagine a topic more suited to this forum, yet a bunch of jerkoffs feel compelled to tell Sq to shut up? I find this pretty interesting -- if it's not interesting to you, you don't have to respond.
post #32 of 168
Post a receipt for the phone bill or I won't believe it
post #33 of 168
Yeah I can empathize with the OP. My situation is a little different though.

I have lived in or near the Atlanta area all my life. A sad reality of our city is that we are culturally near bankrupt, particularly when it comes to fashion/style. The highest common denominator of "fashionable people" in this city consists of a group that thinks J Crew and Bloomingdales are the most luxurious options available. Our city is pretty much the epitome of cheap and disposable American style.

A few years ago, we got a Barney's Co-op. I was pretty excited. The selection wasn't amazing, but the raw denim choices in Atlanta are literally non-existent. The staff unfortunately is pretty terrible. No employee lasts longer than 4-5 months for whatever reason, and they will basically tell you whatever they think you need to hear to purchase. I am a small guy, around 5'8 and 135. So a lot of stuff in the store is simply too big for me. But the employees will insist a shirt or pair of pants "looks great" when I'm clearly swimming in it.

Anyway, Barney's closed early this year. No one shopped there. And the employees/selection were honestly not the whole problem. People in the Atlanta area simply don't see the value in higher priced clothing. "Why pay $400 for that jacket when I can get one like it at Macy's for $80?" Nobody around here can understand simple concepts like "superior fit" or "country of origin." Atlanta was a graveyard for Barneys.
post #34 of 168
Quote:
Originally Posted by brad-t View Post

This is absurd. Sq -- a pretty affluent consumer and obviously someone who liked Barney's NY a lot -- posted legitimate complaints about the Barney's in his location. They were not stupid complaints but complaints about the service and poor selection of clothing. I can't imagine a topic more suited to this forum, yet a bunch of jerkoffs feel compelled to tell Sq to shut up? I find this pretty interesting -- if it's not interesting to you, you don't have to respond.
+1. Want to hear what they say back.
post #35 of 168
Quote:
Originally Posted by ac_slater View Post

Yeah I can empathize with the OP. My situation is a little different though.
I have lived in or near the Atlanta area all my life. A sad reality of our city is that we are culturally near bankrupt, particularly when it comes to fashion/style. The highest common denominator of "fashionable people" in this city consists of a group that thinks J Crew and Bloomingdales are the most luxurious options available. Our city is pretty much the epitome of cheap and disposable American style.
A few years ago, we got a Barney's Co-op. I was pretty excited. The selection wasn't amazing, but the raw denim choices in Atlanta are literally non-existent. The staff unfortunately is pretty terrible. No employee lasts longer than 4-5 months for whatever reason, and they will basically tell you whatever they think you need to hear to purchase. I am a small guy, around 5'8 and 135. So a lot of stuff in the store is simply too big for me. But the employees will insist a shirt or pair of pants "looks great" when I'm clearly swimming in it.
Anyway, Barney's closed early this year. No one shopped there. And the employees/selection were honestly not the whole problem. People in the Atlanta area simply don't see the value in higher priced clothing. "Why pay $400 for that jacket when I can get one like it at Macy's for $80?" Nobody around here can understand simple concepts like "superior fit" or "country of origin." Atlanta was a graveyard for Barneys.

A friend of the forum tried to open a pretty decent store in Atlanta, and ultimately failed. Part of the problem is that she was from NYC, and tried to translate something (a cool store in an alley location) that works in pedestrian dominated NYC, and does not work at all in Atlanta. She went on to Barneys, and I think that she was frustrated with the buy. She has since moved back to NYC, and I believe is doing well there. But yeah, I've been through ATL a few times, and I am not sure that the NYC hipster look, which is very Barney's Co-op, translates very well to Atlanta. Bummer about Barneys LA though. I literally have not been there for about 5 years, but I remember that they had a really nice mens floor back in the early 2000s, though I liked Maxfield more, in a similar category, and Fred Segal/Ron Herman, at least back then.
post #36 of 168

Website complaints are valid... their site sucks.

 

A lot of your post is basically bemoaning the difference between LA and NYC though, which seems silly. 

 

NYC is way more fashion forward than LA - mainly because in NYC people walk instead of drive.

 

This leads to, 1) people being able to spend their car payments on clothes and 2) people having a forum (the sidewalk) to actually show off their clothes. 

post #37 of 168
Quote:
Originally Posted by ac_slater View Post

Yeah I can empathize with the OP. My situation is a little different though.
I have lived in or near the Atlanta area all my life. A sad reality of our city is that we are culturally near bankrupt, particularly when it comes to fashion/style. The highest common denominator of "fashionable people" in this city consists of a group that thinks J Crew and Bloomingdales are the most luxurious options available. Our city is pretty much the epitome of cheap and disposable American style.
A few years ago, we got a Barney's Co-op. I was pretty excited. The selection wasn't amazing, but the raw denim choices in Atlanta are literally non-existent. The staff unfortunately is pretty terrible. No employee lasts longer than 4-5 months for whatever reason, and they will basically tell you whatever they think you need to hear to purchase. I am a small guy, around 5'8 and 135. So a lot of stuff in the store is simply too big for me. But the employees will insist a shirt or pair of pants "looks great" when I'm clearly swimming in it.
Anyway, Barney's closed early this year. No one shopped there. And the employees/selection were honestly not the whole problem. People in the Atlanta area simply don't see the value in higher priced clothing. "Why pay $400 for that jacket when I can get one like it at Macy's for $80?" Nobody around here can understand simple concepts like "superior fit" or "country of origin." Atlanta was a graveyard for Barneys.

That Co-op is gone? I used to be able to pick up Thom Browne stuff there for super cheap, but yeah, the selection was terrible. Theory, Rag and Bone, NiCo, Paul Smith, Shipley, just this random hodgepodge of the blandest, worst shit a store could buy. It was sad, and not to mention that the atmosphere in that entire shopping center is just awful. There was a really cute and sweet girl with an owl tattoo that worked there though, and she was always super nice and cheery and helpful, but there was also this dude who pretty much dressed just like Kanye who was a massive and pretentious dick, complete with eye rolls and snarky smirks. I pretty much stopped going because that guy was such a pain in the ass to deal with.

The problem with Atlanta is H&M. Pretty much any “well dressed” Atlantan will be wearing something from H&M at any given time, and if you’ve ever stepped in the Atlantic Station one anytime from Fri-Sun you’d think that they were releasing a new big-name collab every weekend. There is the RRL store though, and I’m wondering if they’re having more success than Barneys.
Quote:
Originally Posted by LA Guy View Post

A friend of the forum tried to open a pretty decent store in Atlanta, and ultimately failed. Part of the problem is that she was from NYC, and tried to translate something (a cool store in an alley location) that works in pedestrian dominated NYC, and does not work at all in Atlanta. She went on to Barneys, and I think that she was frustrated with the buy. She has since moved back to NYC, and I believe is doing well there. But yeah, I've been through ATL a few times, and I am not sure that the NYC hipster look, which is very Barney's Co-op, translates very well to Atlanta. Bummer about Barneys LA though. I literally have not been there for about 5 years, but I remember that they had a really nice mens floor back in the early 2000s, though I liked Maxfield more, in a similar category, and Fred Segal/Ron Herman, at least back then.

I think I remember that store. Was it called Dresscodes or something like that? I think the remnants of the website might still be floating around. But yeah, you can’t do anything on foot around here, which sucks.
post #38 of 168
Quote:
Originally Posted by g transistor View Post

The problem with Atlanta is H&M. Pretty much any “well dressed” Atlantan will be wearing something from H&M at any given time, and if you’ve ever stepped in the Atlantic Station one anytime from Fri-Sun you’d think that they were releasing a new big-name collab every weekend. There is the RRL store though, and I’m wondering if they’re having more success than Barneys.
.
H&M at Atlantic Station is consistently packed out the door almost. People seem to flock to it since the prices are near wal-mart esque with clothing that basically copies whatever was popular in last year's season.

I'm done with H&M though. The construction is terrible and the fits have gone from decent to awful. Everything I own from there is falling apart after 6 months. Even J Crew is better, albeit at a ridiculous cost.

RRL is great, but ours doesn't stock much good stuff and most of it is too big for me anyway.
post #39 of 168
Dear MikeDT,

Now. Shut up. You are old and annoying. Why you even post on styleforum? Fucking troll.

Regards,
Andrew
post #40 of 168
The one thing that I dislike about Barneys is that their online purchases have to be returned through the mail. I can no longer go to the local Barneys and do a return. Since this rule has been implemented 2-3 years ago, I stopped buying items online.
post #41 of 168
^that's retarded

Oh and so is mikeDT, du has a hard on for anything chinese and he's a white guy isn't he? Kinda creepy.
post #42 of 168
I'm sure you can return online order at a Barney's retail location.
post #43 of 168
Quote:
Originally Posted by jet View Post

^that's retarded
Oh and so is mikeDT, du has a hard on for anything chinese and he's a white guy isn't he? Kinda creepy.

Yup, I'm a white English guy and I do live in China, retarded or what?
post #44 of 168
All you do in both MC and here is bitch about how bad things are where you live in China. The worst part isn't the bitching, it's the manner in which you do it - with a feigned "is that how it is in the civilized world? I wouldn't know, being out here in the countryside".

Nobody cares. Go back to London/wherever you came from. Stop posting. Otherwise, carry on with your crappy job in silence.
post #45 of 168
Thread Starter 
Quote:
Originally Posted by cyc wid it View Post

All you do in both MC and here is bitch about how bad things are where you live in China. The worst part isn't the bitching, it's the manner in which you do it - with a feigned "is that how it is in the civilized world? I wouldn't know, being out here in the countryside".
Nobody cares. Go back to London/wherever you came from. Stop posting. Otherwise, carry on with your crappy job in silence.

I got this same impression by reading his first post here. He's the sort of ex-pat attention whore that moves out to asia just so he can stand out as "the tall white guy" amongst a bunch of 5 foot asians. Now he feels the need to incessantly remind everyone how hard life is over in east bumblefuck china.
A modern day Phantom of the Opera. Feel his pain.....life has burdened him with a job in Xilinhot. The Great Wall of Disillusionment. So sad. Actually he probably couldn't get laid in western civilization or was just too socially awkward.
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