I had a CC that did this to me all the time. Basically, at that time, I only was ever in three places: NY, California, or Kansas City. (Now I am only ever in two places.) Despite being VERY frequently in those other two places, they declined literally every transaction I tried to make outside NY. I complained several times and they always said "We'll fix this" but kept doing it. Finally, the did it to me at a Chinese restaurant in Santa Cruz I had been to a zillion times and I called them right there from the restaurant. They said "From now on, whenever you travel, call us first and tell us where you are going and we won't have to do this." I cancelled the card. New card has never been declined.
post #6181 of 11541
4/30/14 at 11:10am