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Potentially defective Loake shoes?

post #1 of 8
Thread Starter 

I first bought a pair of Loake shoes in 2008. They not just looked great but were comfortable to wear

 
When I found a hole in the sole after 3 years, I felt it was time to retire the shoes
 
Because of my past experience, I thought it would be a good idea to buy Loake again and bought a pair identical to the one I had before. I'd assumed that the craftsmanship would be as great as the previous pair I owned
 
I bought the new Loake shoes in May 2011

 

I use them only at work obviously and primarily indoors. For instance, I drive to work and on an average, the shoes do not hit a 'road surface' for more than 10 minutes a day

 
To my shock, the sole of one shoe has already developed a hole. And the other shoe's sole is begining to split at the seams (this hadn't happened to the other pair even after 3 years). And now, the entire front of the sole came off. The pictures of the Loake show the condition
 
I contacted Loake in the UK to complain but they basically washed their hands off. Surprisingly, they informed me that since I bought shoes from a retailer in Singapore, I should only deal with the retailer and they do not have any responsibility.  Loake actually implied that those shoes were worn out because of overuse. Hah!

 

To have a reputed brand respond in this manner was surprising. Suffice it to say, I am not going to buy Loake again

 

I've just bought a pair of Clarks and hopefully they won't fall apart like the Loake

400

 

400

 

400

post #2 of 8
I ordered a pair of L1 and a pair of Strands from Pediwear. I must say the quality is not as good as I expected.
post #3 of 8
Could you post clearer pictures of the sole because unless I am very much mistaken, it looks as though you've been walking through a monsoon in them!

Have you contacted the retailer?
post #4 of 8

That dark line near the bottom in picture #3 suggests that the soles have experienced some water exposure/damage. 

post #5 of 8

I find it hard to believe those shoes hardly ever touched outdoors.  Looks like they've slogged through the marsh, left to dry by a heater and then slogged through the marsh again.

post #6 of 8
Quote:
Originally Posted by phillycheese View Post

I find it hard to believe those shoes hardly ever touched outdoors.  Looks like they've slogged through the marsh, left to dry by a heater and then slogged through the marsh again.

and then a hippo decided he'd try them for lunch.

 

There is no way those shoes have only seen the pavement for 10 minutes a day... It looks like you have a hour walk to work each way.

post #7 of 8

Are you wearing them every day?

post #8 of 8
Thread Starter 

Hi. Yes, I used to wear them during the typical working week. No, I didn't walk an hour a day. I drive to work and my job is primarily a desk job. The shoes haven't faced more than an occassional rain shower. The sole that has split is the one on the left shoe only. The right side is intact. And the hole is in the right shoe only. The left is intact.

 

The reason I've been shocked with the condition of the shoes is the massive deterioration. As I mentioned, I had an identical pair that lasted 3 years and 2 different countries with a lot more wear.

 

Anyway, lesson learnt. Bye Loake's. Am sending them back to the manufacturer next week as I have no use for them

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