I think this is the best solution right? I mean I gave him an accurate description prior to his purchase and also dry cleaned it for him. He's reaching now.
Thank you for your purchase. The jacket is preowned and the nap is considered normal wear. I will be more than happy to take the return as I feel it was priced great based on the condition. As you can see other items of the same at $100 and up. (Which I am sure is why you purchased it just moments after it was listed.) Feel free to return the jacket to the address listed as I cannot discount it. I apologize for the issue and will ensure your return is hassle free.
Subject: has sent a question about item #191051441753, that ended on Jan-26-14 20:33:53 PST - Mens Herringbone RALPH LAUREN POLO jacket blazer sportcoat wool S tweed 38R
Sent Date: Feb-03-14 07:40:17 PST
Hello. Thank you for your rapid shipping.
However, I'm disappointed about the jacket. Your descriptions were great. It was correct except the condition.
You didn't mention about the condition.
I had to ask about it before buying.
It's so worn. The rough nap is all over the jacket. I like the style of the jacket.
However, because of the condition, I think i'm not gonna wear it.
I have partial responsibility of it, because I didn't ask about the condition. I believed that it's good. So, if it's ok, could you accept the return, or could you give me partial refund? If you can give me partial return, I will go to my regular tailor shop and try to fix something.
Anyway, I'm sorry to happening. Please let me know your opinion.
- eBay member