Buying and Selling on eBay: Tips, Tricks, Problems & Questions

Yes....Mine seems to have cleared up now, so maybe yours will be back up and running again soon.

capnwes said:

Yes....Mine seems to have cleared up now, so maybe yours will be back up and running again soon.

Click to expand...

Scratch that......not working again.

It's down for everyone. It works sporadically.

I fell asleep while browsing eBay listings last night. I woke up this morning on top if my phone. Just about had a heart attack when I checked in and it told me I had no listings for sale. I thought I had somehow cancelled all 400 of them when I rolled over or something.



eddievddr10 said:

Ebay app down, so annoying

Click to expand...

I'm still waiting for them to fix the bug so I can edit listings that are in 2 categories. It worked fine at one point, but it stopped working after an update they did several months ago. It gives you an error because it thinks you're trying to remove the item from the second category.

I guess I appreciate the honesty, but really, do I look like Nordstrom?
I got this message this morning:
"Hello, wondering if you can be flexible with your return policy. I see the listing says "only accepted if item not as described". I want to order these shoes for my wedding but need to know I can return because I need to see them in person with my suit and everything to be 100% positive."

Of course, he could have simply bought them and invented a reason for return and I would have no recourse, but still. Can I state in my communications with him that I will relax my return policy, but that the original shipping cost cannot be refunded in the event of a return? Would that hold up in a dispute?

suited said:

I'm still waiting for them to fix the bug so I can edit listings that are in 2 categories. It worked fine at one point, but it stopped working after an update they did several months ago. It gives you an error because it thinks you're trying to remove the item from the second category.

Click to expand...

+1000

App seems to be up as running fine for me now. I woke up to my eBay app requiring a login as well. All seems fine as of now.

SeaJen said:

I guess I appreciate the honesty, but really, do I look like Nordstrom?
I got this message this morning:
"Hello, wondering if you can be flexible with your return policy. I see the listing says "only accepted if item not as described". I want to order these shoes for my wedding but need to know I can return because I need to see them in person with my suit and everything to be 100% positive."

Of course, he could have simply bought them and invented a reason for return and I would have no recourse, but still. Can I state in my communications with him that I will relax my return policy, but that the original shipping cost cannot be refunded in the event of a return? Would that hold up in a dispute?

Click to expand...

Yes, unless he is claiming that they are significantly different from description. Sounds like this is an honest guy, and would not dispute if you decide to offer him a return with no refund of original shipping costs as a deviation from your normal policies.

SeaJen said:

I guess I appreciate the honesty, but really, do I look like Nordstrom?
I got this message this morning:
"Hello, wondering if you can be flexible with your return policy. I see the listing says "only accepted if item not as described". I want to order these shoes for my wedding but need to know I can return because I need to see them in person with my suit and everything to be 100% positive."

Of course, he could have simply bought them and invented a reason for return and I would have no recourse, but still. Can I state in my communications with him that I will relax my return policy, but that the original shipping cost cannot be refunded in the event of a return? Would that hold up in a dispute?

Click to expand...

He might just want to wear them for the wedding and then return them. Maybe you could set it up as a rental....I've actually done this a couple times. I just sold them for like the BIN as a deposit and refunded 75-80% upon return.


Otherwise...Set up a restocking fee, it helps to offset the cost of the shipping. Make sure you always cancel the transaction when an item is returned so you can get your fees back.

I have recently signed up for the automated returns. I actually like it. It lets you set a restocking fee of 10, 15, or 20%, it automatically gives them a label to print for tracking. This ensures that they don't ship it back at a higher shipping rate on your dime, in the case where it is your fault. Once you send get the package, you have a couple days to refund. When you refund, the transaction is automatically cancelled and you get your fees back.

Kicker.....the option is not available for international. No need to worry about an expensive international return without a conversation first.



Snoogz said:

App seems to be up as running fine for me now. I woke up to my eBay app requiring a login as well. All seems fine as of now.

Click to expand...

They were doing routine maintenance on the servers last night. Kind of annoying when you're trying to edit a listing at 12:45 AM! The website wasn't working either...

On the bright side, my sales seem to be picking up after my slowest week ever!



k4lnamja said:

Anyone know what the name of this weave is and what the name of this pocket is too?

Also, what color should I say the suit is? Charcoal?

Thanks!

Click to expand...

Sorry but can anyone help??

Cheers

Sort of a hopsack but not really.

The jacket has patch pockets with a patch ticket pocket. I'd describe the color as "a mottled gray with blue, green, and [whatever other colors] threads." For the title, I'd just say gray.