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Buying and Selling on eBay: Tips, Tricks, Problems & Questions - Page 580

post #8686 of 15839
Quote:
Originally Posted by ridethecliche View Post
 


I think picasa is pretty good as well.


I think photography forums are more up on this though, so if you google free photo editing software etc, you should get hits with reviews there. A lot of them have been pretty extensively tested on those forums/blogs as well.

Anybody tried Gimp?

post #8687 of 15839
Quote:
Originally Posted by GHo View Post

Cap - what's a good number to get ebay CS? I have a feedback issue that they won't acknowledge via messages.

Go to the contact ebay page and get your case pin number. Call the number provided on the same screen.

post #8688 of 15839
Quote:
Originally Posted by ridethecliche View Post
 


I think picasa is pretty good as well.


I think photography forums are more up on this though, so if you google free photo editing software etc, you should get hits with reviews there. A lot of them have been pretty extensively tested on those forums/blogs as well.

 

I use IrfanView for cropping, rotating, resizing, some basic color editing etc.  It's got a lot of features and it was free when I got it.  I also have PhotoShop Elements only cuz I got it free (gift, not pirated), which came bundled with Premiere Elements (for video) and I'll use it for more in-depth muckery. 

 

 

Quote:
Originally Posted by capnwes View Post
 

Go to the contact ebay page and get your case pin number. Call the number provided on the same screen.

 

Argh you just nailed one of my pet peeves!  PIN number!  Redundant!  :slapfight: 

post #8689 of 15839
I bought something BIN on January 2, paid instantly, and it was not shipped until late afternoon January 7 (I won't get it until the 10th). Is this a legit reason to leave negative feedback? Is there anything else I can do?
post #8690 of 15839
Quote:
Originally Posted by Van Veen View Post

I bought something BIN on January 2, paid instantly, and it was not shipped until late afternoon January 7 (I won't get it until the 10th). Is this a legit reason to leave negative feedback? Is there anything else I can do?

What was their stated handling time?

post #8691 of 15839
Quote:
Originally Posted by Van Veen View Post

I bought something BIN on January 2, paid instantly, and it was not shipped until late afternoon January 7 (I won't get it until the 10th). Is this a legit reason to leave negative feedback? Is there anything else I can do?

Did the seller contact you at all to let you know that was going to be the case?

post #8692 of 15839
Quote:
Originally Posted by Van Veen View Post

I bought something BIN on January 2, paid instantly, and it was not shipped until late afternoon January 7 (I won't get it until the 10th). Is this a legit reason to leave negative feedback? Is there anything else I can do?

 

I would look at the original listing to see what their quoted handling time was - if it said 1 or 2 days and it took them 5 days (or 4 days if you count it as "next business day"), I would only give a lower star rating on the "how quickly did the seller ship the item" category if that's your only gripe...and how long it takes USPS to deliver should not be part of the equation.  If their quoted handling time was 3 or 4 days, or longer, then you wouldn't really have grounds to leave a lower rating, from a buyer and seller's point of view.  I believe an overall negative should be reserved for when things really go wrong - get ripped off, wrong item, not as described and won't do a return or refund, etc.

post #8693 of 15839

Double-post, sorry:  consensus on shipping to an address other than the one registered on eBay - don't do it?  Make exceptions on occasion?  Buyer paid and asked me to send to a different address - same city & state so probably a person who never got around to updating eBay / PayPal address...but it's a $200 sale and I don't want to be on the hook...

post #8694 of 15839
Quote:
Originally Posted by ATLnoob View Post

Double-post, sorry:  consensus on shipping to an address other than the one registered on eBay - don't do it?  Make exceptions on occasion?  Buyer paid and asked me to send to a different address - same city & state so probably a person who never got around to updating eBay / PayPal address...but it's a $200 sale and I don't want to be on the hook...

refund, resubmit invoice, ask to pay with new address - no exception.
post #8695 of 15839
Quote:
Originally Posted by capnwes View Post

What was their stated handling time?

"Will usually ship within 1 business day of receiving cleared payment"

Quote:
Originally Posted by jgill79 View Post

Did the seller contact you at all to let you know that was going to be the case?

No
Quote:
Originally Posted by ATLnoob View Post

I would look at the original listing to see what their quoted handling time was - if it said 1 or 2 days and it took them 5 days (or 4 days if you count it as "next business day"), I would only give a lower star rating on the "how quickly did the seller ship the item" category if that's your only gripe...and how long it takes USPS to deliver should not be part of the equation.  If their quoted handling time was 3 or 4 days, or longer, then you wouldn't really have grounds to leave a lower rating, from a buyer and seller's point of view.  I believe an overall negative should be reserved for when things really go wrong - get ripped off, wrong item, not as described and won't do a return or refund, etc.

Thanks. This is a huge seller with ~85k feedback. I may wind up leaving neutral feedback. We'll see.
post #8696 of 15839
Quote:
Originally Posted by SpooPoker View Post


refund, resubmit invoice, ask to pay with new address - no exception.

 

Will do - thank you.

 

 

Quote:
Originally Posted by Van Veen View Post


Thanks. This is a huge seller with ~85k feedback. I may wind up leaving neutral feedback. We'll see.

 

I had some purchases delayed due to the severe winter weather - people could not physically leave their houses or drive on the roads to ship things, so might give the benefit of the doubt...unless it came from a place obviously not affected.  A lot of times when in doubt or it wasn't an inconvenience to me (I didn't need it by a specific date) I opt not to leave any feedback at all, and drop them a note stating why...of course being more of a seller than a buyer I'm more sensitive to how feedback is left and perceived.

post #8697 of 15839
Quote:
Originally Posted by ATLnoob View Post
 

 

I would look at the original listing to see what their quoted handling time was - if it said 1 or 2 days and it took them 5 days (or 4 days if you count it as "next business day"), I would only give a lower star rating on the "how quickly did the seller ship the item" category if that's your only gripe...and how long it takes USPS to deliver should not be part of the equation.  If their quoted handling time was 3 or 4 days, or longer, then you wouldn't really have grounds to leave a lower rating, from a buyer and seller's point of view.  I believe an overall negative should be reserved for when things really go wrong - get ripped off, wrong item, not as described and won't do a return or refund, etc.

+1, 

 

And the 2nd to the 7th is only 3 business days. Weekends and Holidays don't count in eBay land.

post #8698 of 15839
Quote:
Originally Posted by Van Veen View Post

"Will usually ship within 1 business day of receiving cleared payment"
No
Thanks. This is a huge seller with ~85k feedback. I may wind up leaving neutral feedback. We'll see.


Okay, he was supposed to send within 1 day and instead did it 6 days later. That in itself is a no no. However, you've no idea what the reason is for. I'd ask him. If he comes up with a bs excuse then call him out. If not, then just let it go.

Neutral/Negative feedback is very hurtful IMO. You could ask big timers like Spoo and Wes but I avoid at all costs of possibly receiving neutral/negative.

At the end of the day, does an extra 5 days REALLY hurt you that much to want to leave him neutral/negative? Unless if this was for a gift or something of significance, I'd let it go and have karma be on your side next time.

Just my 2 cents
post #8699 of 15839
Quote:
Originally Posted by k4lnamja View Post


Okay, he was supposed to send within 1 day and instead did it 6 days later. That in itself is a no no. However, you've no idea what the reason is for. I'd ask him. If he comes up with a bs excuse then call him out. If not, then just let it go.

Neutral/Negative feedback is very hurtful IMO. You could ask big timers like Spoo and Wes but I avoid at all costs of possibly receiving neutral/negative.

At the end of the day, does an extra 5 days REALLY hurt you that much to want to leave him neutral/negative? Unless if this was for a gift or something of significance, I'd let it go and have karma be on your side next time.

Just my 2 cents

  

Handling time until shipped is counted in business days.  As Wes pointed out, Jan 4th and 5th did not count as business days since they were weekend days.  Buyer bought on Jan 2nd.  Time of day for purchase comes into play - if it was at night, seller may know until Jan 3rd, and hopefully a buyer would assume it would be shipped the following business day, Jan 6th, in which case it was 2 business days, not 6 days later.  If purchased the morning / afternoon of Jan 2nd, seller could probably have shipped it Jan 3rd, but if not then it ended up being 3 business days at most.  I don't think it's a huge deal and maybe merits a neutral only on the "shipping time" star rating at worst, since it was only 1 or 2 days longer in the end (not an extra 5 days).

post #8700 of 15839
Quote:
Originally Posted by dazedstate View Post


I believe they get a notice that the item has been relisted. I've gotten this message before on items I've been watching that were BIN at least.


That's a relief. Thanks!

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