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Buying and Selling on eBay: Tips, Tricks, Problems & Questions - Page 54

post #796 of 18218
Quote:
Originally Posted by grendel View Post

 

I didn't realize eBay would give my phone number out. Did anyone else know this? I'm PISSED. Now I'm going to have to actually call eBay customer support about this idiot and he's got my damned phone number and can harass me forever.

 

If this is the case, I suggest folks set up a free Google Voice number. You can get that forwarded to your cell (or any other phone) and you can screen and/or block callers via the web interface. 

post #797 of 18218
Quote:
Originally Posted by panda693 View Post

 

http://offer.ebay.co.uk/ws/eBayISAPI.dll?CancelBidShow

 

Just go on customer support and write in managing bidders, then cancelling a bid. You can cancel the guys bid from there. After that go back on managing bidders and put bidders over say 5-10 feedback then he wont be able to rebid! 

I'm having trouble finding where I can specific not to accept bids with feedback lower then 5-10...I did find how to cancel the bid and block that specific member from contacting me or bidding again.  But being able to specify a certain feedback rating would be stellar!

post #798 of 18218
Quote:
Originally Posted by Snoogz View Post

I'm having trouble finding where I can specific not to accept bids with feedback lower then 5-10...I did find how to cancel the bid and block that specific member from contacting me or bidding again.  But being able to specify a certain feedback rating would be stellar!

I have a step by step tutorial on the first page of this thread (see link below)...let me know if you still need help.

 

http://www.styleforum.net/t/309281/buying-and-selling-on-ebay-tips-tricks-problems-questions/0_50#post_5635573

post #799 of 18218
Quote:
Originally Posted by capnwes View Post

I have a step by step tutorial on the first page of this thread (see link below)...let me know if you still need help.

But you still can't block buyers with <5 feedback as was suggested? puzzled.gif I was under the impression -1 was the lowest. Conceivably you could write something about it in your auction terms, but that hardly seems enforceable.
post #800 of 18218
Quote:
Originally Posted by VLSI View Post


But you still can't block buyers with <5 feedback as was suggested? puzzled.gif I was under the impression -1 was the lowest. Conceivably you could write something about it in your auction terms, but that hardly seems enforceable.

Oh, I missed the 5 or 10 part. Yeah, you can't block them.

 

Another note for APO addresses, delivery confirmation does not seem to work for them, so be carefull. Has anyone else encountered this? I sent a pair of shells a few months ago that are still marked as undelivered. The buyer never left feedback, but I assume he got them since I never heard anything. Or maybe he is out on active duty or something.

post #801 of 18218
Quote:
Originally Posted by capnwes View Post

More on the Vintage Southwick Tux Saga

 

Chapter 3: Paypal Appeals Process

 

Check Mate (Click to show)

 

Dear Wesley

PayPal has concluded the appeal of the following buyer complaint.

Transaction Details
------------------------------
Buyer's name: xxxxxx
Buyer's email: xxxxxxx
Transaction ID: xxxxxxx

Transaction date: Sep 9, 2012
Transaction amount: $45.49 USD
Your transaction ID: 4xxxxxx
Case number: xxxxxxx
------------------------------

We're finished investigating your appeal. We are offering you a partial
refund in the amount of $30.00 USD to close this appeal
.

If you decide not to accept this partial refund, you may be required to
return the item to PayPal, at your expense, to be eligible for a full
refund.

 

Take the money and run

 

Quote:
Originally Posted by hooker4186 View Post

Anyone have experience shipping to France and Thailand? Weird combination I know, but I have messages from two separate bidders on two separate items this morning wanting me to ship trousers and a shirt to those countries even though I said CONUS shipping only - I don't really mind shipping to either bidder as they both have over 300 positive feedback with a history of similar bids, I just don't want to get burned. What's my best option?

No issue shipping to either county IMO. This has been talked about at length in this thread, but use USPS 1st class registered mail and if you are worried about damage make sure to add some insurance to cover the cost of the item. Registered mail is the SAFEST way to ship items both domestically and internationally. It is the cost of 1st class mail + $12 for the registered portion. Well worth it! Just make sure to charge enough so you are not losing money on shipping. It also takes a few extra minutes at the post office (you need to go in and do it, can't do it online) as you need to tape up the box with special brown glue tape and they stamp the edges. WARNING: Do not put the item in a poly bag, make sure it is in a box or manilla envelope as the glue based taped will not stick to the plastic poly bag.

 

Quote:
Originally Posted by Snoogz View Post

I need some help / recommendation on a eBay bidder.  I have a pair of boots up and a buyer with a 1 rating bid on it.  He has only 1 feedback history and it is negative reading "would not do business with again".  This specific bidder left feedback once reading "seller does not ship to APO addresses"  

 

The issue with shipping to APO address is that the item goes though the APO base "mail center". There have been a number of scams where items are "lost" once they hit the base and you do not get your tracking info updated online as delivered. They know if there is no proof online then no proof it was delivered and BAM item not received case is opened and who knows what really happened to the item...

 

Quote:
Originally Posted by capnwes View Post

Another note for APO addresses, delivery confirmation does not seem to work for them, so be carefull. Has anyone else encountered this? I sent a pair of shells a few months ago that are still marked as undelivered. The buyer never left feedback, but I assume he got them since I never heard anything. Or maybe he is out on active duty or something.

See above, but this is what happens. If the guy buying the shoes was dishonest he could open an item not received case and win, no questions asked. ALSO, just image (hypothetical) if he bought $200 shell shoes, gave the mail center guy $100 for not scanning them and then gets his $200 back though paypal. It's a win win for both guys and the seller is screwed.

post #802 of 18218

Capnwes and VSLI (I ask because you guys seem to be the most active sellers on this thread)

 

I made an offer on a pair of shoes and the seller accepted. At the time of my offer, the default shipping address was to South Korea. The shoes were to be a gift, however, sent to my father in the US. At the payment screen (just before you get taken to Paypal), I tried to change the address to my father's (to which I've shipped a number of items); the website told me I needed to request a total from the seller, which I did. That was about 10 days ago. I've requested a total again and also PMed the seller and gotten nothing in response. He's gone totally silent.

 

Any idea why a seller would be fine shipping international but not want to ship domestically (he's located in the US).

 

Thanks much for your insight.

 

-A

post #803 of 18218
Quote:
Originally Posted by Claghorn View Post

Capnwes and VSLI (I ask because you guys seem to be the most active sellers on this thread)

 

I made an offer on a pair of shoes and the seller accepted. At the time of my offer, the default shipping address was to South Korea. The shoes were to be a gift, however, sent to my father in the US. At the payment screen (just before you get taken to Paypal), I tried to change the address to my father's (to which I've shipped a number of items); the website told me I needed to request a total from the seller, which I did. That was about 10 days ago. I've requested a total again and also PMed the seller and gotten nothing in response. He's gone totally silent.

 

Any idea why a seller would be fine shipping international but not want to ship domestically (he's located in the US).

 

Thanks much for your insight.

 

-A

lurker[1].gifI'd usually answer but going to sit this one out as I wasnt asked.

post #804 of 18218
Quote:
Originally Posted by Brianpore View Post

lurker%5B1%5D.gifI'd usually answer but going to sit this one out as I wasnt asked.


shog[1].gif

I just scanned the most recent two pages (where Capnwes and VSLI were having a back and forth). My apologies Brianpore. I would seriously love to hear a seller's thoughts on this.

But if I had to choose any one seller to listen to, it would be Brianpore. ^_^

 

post #805 of 18218
I don't think Brian even has an eBay account peepwall[1].gif
post #806 of 18218
Quote:
Originally Posted by VLSI View Post
I don't think Brian even has an eBay account peepwall[1].gif

What's eBay?? puzzled.gif

post #807 of 18218
Quote:
Originally Posted by Claghorn View Post

Capnwes and VSLI (I ask because you guys seem to be the most active sellers on this thread)

 

I made an offer on a pair of shoes and the seller accepted. At the time of my offer, the default shipping address was to South Korea. The shoes were to be a gift, however, sent to my father in the US. At the payment screen (just before you get taken to Paypal), I tried to change the address to my father's (to which I've shipped a number of items); the website told me I needed to request a total from the seller, which I did. That was about 10 days ago. I've requested a total again and also PMed the seller and gotten nothing in response. He's gone totally silent.

 

Any idea why a seller would be fine shipping international but not want to ship domestically (he's located in the US).

 

Thanks much for your insight.

 

-A

The seller needs to send the item to either the address provided by ebay or paypal in order to be covered by "seller protection" - whatever that is-  If he sees that you wanted to change your shipment address, from the original he may be apprehensive about making the change for fear of losing his "protection". He might not realize the address is different in paypal, or might not realize he can ship to that address as well and still be covered.

 

Or he may be in the hospital or on vacation. Try looking at his feedback/feedback left for others, or sold items/newly listed items to see if he has been active in the last 10 days. 

post #808 of 18218

So this morning the Samuelsohn suit buyer opened a SNAD. How a restocking fee issue makes the item not as described I'm not sure, but there you go.

 

I talked to eBay at lunchtime and the customer service rep said that since it's there in the description the restocking fee is valid, even though I didn't have it in the return policy section (which I've fixed in my auction template going forward). Unfortunately I had to respond to his case first and can't escalate to the eBay customer service reps for a week, but she did indicate that it's pretty clear. 

 

I forgot to ask about the final value fees that he denied by refusing to cancel the transaction, so I called back and they did it immediately. 

 

Altogether a much more pleasant experience than I expected, so now we'll see if this guy sees the light or if eBay has to step in. 

 

Where's the ebay black list again? I need to add this guy and wes needs to add his. 

post #809 of 18218
Quote:
Originally Posted by Brianpore View Post

What's eBay?? puzzled.gif


Could you combine shipping on a shower base, a BOC tie, and maybe that music box? rotflmao.gif

post #810 of 18218
Thank u all for the info, so now with my settings changed I guess I'll have to accept low feedback bidders since I really can't specify say 5+ feedback bidders only. Is there a list of eBay names on SF that I can add to my no bidders list?
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