Apologies if this has been asked-and-answered previously, but here goes.
Sold a BB shirt to a guy who now claims not as described due to frayed cuffs, which is utter BS--he asked for measurements then, before I could get back, made a bid. Any-hoo, there's not a lot of money at stake here--$14 (sale price plus shipping) to be precise. Given Eazy's nightmare, I'm inclined to refund the money, tell him to keep the shirt and add him to The Black List--I didn't take pictures of the cuffs, or collar for that matter (lesson learned). My biggest concern is getting negative feedback. As I understand this, he would have to pay to send the shirt back to me, but I'm betting it will have been ghurka-bagged and unsellable when/if I see it again. If he can't negative-feedback me, then I'd at least like to force him to pay to send the shirt back. If nothing else, I could use it to wax the car or wrap shoes for shipping.
I don't sell (or buy, for that matter) much on the 'Bay, so I'm really not sure what to do in this situation. Thanks.
Yep, refund. Fume about it here. Speaking of which, mrandmrsltb isthisitt will be added to the black list.