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Buying and Selling on eBay: Tips, Tricks, Problems & Questions - Page 447

post #6691 of 15191
Quote:
Originally Posted by hooker4186 View Post

Interesting situation - I sold a pair of jeans to a guy last week. He asked a bunch of questions, I answered, he put in a BO and I accepted.

They were delivered this morning, a few hours later, he gives me positive feedback. Then this afternoon, I get two messages in quick succession, first one saying "I knew this was too good to be true," and saying how the standard inseam on these jeans was 34 and these are 31, and asking if they'd been altered. Then a few minutes later, I get a message saying that he's demanding a refund saying that everyone knows these jeans come with a 34 inch inseam, and saying that clearly I was selling them so cheap because I was hiding the fact that they were altered.

Meanwhile, in the item description I clearly list the measurements (as 30.5), both in the drop-down box and below where I can type them in.

What's my liability here? He's already left me positive feedback, so I guess that's not a concern, and I agreed to give him a refund less 10% restocking as is my policy. Can he still open a case? How badly is this going to backfire on me?

From my experience you are fine. If you want t offer him a refund as thats your policy then thats all you have to do. He cant change the feedback, if he opens a case, call ebay and explain the situation and you should win if you in fact listed the correct measurement and he confirmed it via ebay messages. Add him to your blocked bidder list (and ebay black list) and thats about it.

post #6692 of 15191
Quote:
Originally Posted by Orgetorix View Post

Bought one of these yesterday on eBay for $45: http://global.dymo.com/enAU/Products/LabelWriter_450.html

LW450_1.jpg

It doesn't do 4x6 labels for a standard USPS label, but the ones that do are way, way more expensive. And I found this YouTube video where a guy prints out a different format USPS label from Paypal, and from my research it seems like it oughta work with Ebay too.

Will update when it arrives and I test it. Should be a fairly cost-effective way to significantly cut down on the time and hassle involved with printing out paper labels, cutting them out, and taping them on.

I already have one of those so let me know if it works. I think it will take a label that's almost 3 x 6

post #6693 of 15191

I sold a Sir Pendleton NWT shirt for the BIN price of $66.

 

 

See Shirt Here. (Click to show)
Processed By eBay with ImageMagick, z1.1.0. ||B2

I had picked this up as part of a 23 item purchase at an estate sale. 

 

Buyer gets it and send me a photo showing two holes in the shirt on the back. I respond to his email and tell him I'll refund his money and email him a label to print and send the shirt back. When I got back to a large screen, there was no point in the return because of the size of the holes so I followed some advice here and just asked him to donate the shirt. 

 

After 2 rounds of him trying to initiate a return on ebay that wouldn't charge the restocking fee, he messaged me that it was not working. I went to paypal and refunded his money. (I was trying to use the return process to get fees back). Because he was frustrated, I was worried about his feedback. 

 

I had a stack of woolrich fishing shirts, also new that had hadn't paid much for so for $10 in shirt and shipping, I sent him a long sleeve white fishing shirt at my expense with a note explaining how I was disappointed that the shirt wasn't what I expected it to be. (it had never been worn and I never unpinned it)

 

Got his feedback today.

 

"Customer service 2nd to none."

 

Phew. ....I post this as I handled this very differently than I would have without following this thread the last 6 months and it paid off. From Wes saying on some items its better to just have them re-donate the item, to Spoo talking about throwing a fiver in a package when he discovered a problem but the buyer still wanted it........

 

I may have gone overboard with sending him the free shirt, but for $10, it was worth it to me starting a store to try to make the bad situation into a good one. 

 

Now hopefully, he'll buy something else and I can make back some of my expense.

post #6694 of 15191

^ my bet is he will be a return customer again and again.

post #6695 of 15191
Quote:
Originally Posted by Shoeluv View Post


The main thing these 3 have in common is they work their asses off and are fairly successful.

I for one, think im really successful.
post #6696 of 15191
Quote:
Originally Posted by SpooPoker View Post


I for one, think im really successful

I was thinking the same thing....but apparently success is in the eye of the beholder.

post #6697 of 15191
Quote:
Originally Posted by SpooPoker View Post


I for one, think im really successful.

 

 

Quote:
Originally Posted by capnwes View Post
 

I was thinking the same thing....but apparently success is in the eye of the beholder.


Well if I may chime in, I for one think all 3 of you are successful.  Booya!

 

Keep on pimpin pimpin.

post #6698 of 15191
 
 

Quote:

Originally Posted by SpooPoker View Post


I for one, think im really successful.

 

 

Quote:
Originally Posted by capnwes View Post
 

I was thinking the same thing....but apparently success is in the eye of the beholder.

 

Did no one notice the highlight and italic? Is irony dead? :cry: 

post #6699 of 15191
Quote:
Originally Posted by Shoeluv View Post



Did no one notice the highlight and italic? Is irony dead? cry.gif  

lol

i guess i need a cocktail
post #6700 of 15191

 

Quote:
Originally Posted by SpooPoker View Post


lol

i guess i need a cocktail

:fistbump:

post #6701 of 15191
Quote:
Originally Posted by Shoeluv View Post
 

 

:fistbump:

Hey that's mine. Not entirely sure, but I believe Spoo prefers the Gentlemans Jack variety. I'm all about the single barrel. Though I will drink any of them....except that Honey bullshit.

 

And sorry, I had no idea bold and italics meant sarcasm or irony.

post #6702 of 15191
Quote:
Originally Posted by capnwes View Post

Hey that's mine. Not entirely sure, but I believe Spoo prefers the Gentlemans Jack variety. I'm all about the single barrel. Though I will drink any of them....except that Honey bullshit.

And sorry, I had no idea bold and italics meant sarcasm or irony.

Its all jack to me - except that honey business.
post #6703 of 15191
Quote:
Originally Posted by SpooPoker View Post


Its all jack to me - except that honey business.


This is my daily drink, I like the bourbons although I am planning to move to Nashville soon so maybe have to rethink Jack.

 

post #6704 of 15191
Quote:
Originally Posted by Shoeluv View Post
 


This is my daily drink, I like the bourbons although I am planning to move to Nashville soon so maybe have to rethink Jack.

 

 

 

One of the worst weeks of my life was spent in a dry county in the commonwealth of Kentucky...when I saw a sign alongside the road that said something like "last chance for booze next 100 miles" I thought it was a joke or advertising gimmick.  It was not. 

post #6705 of 15191
Quote:
Originally Posted by ATLnoob View Post
 

 

One of the worst weeks of my life was spent in a dry county in the commonwealth of Kentucky...when I saw a sign alongside the road that said something like "last chance for booze next 100 miles" I thought it was a joke or advertising gimmick.  It was not. 


Apparently amongst the community of SF, I don't drink often enough...and when I do, I always go for a beer or six.

 

Beer over liquor for me, just how I am.

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