Buying and Selling on eBay: Tips, Tricks, Problems & Questions

HansderHund · Apr 29, 2013

I can't say that I am on your side with this one.
[/quote]

capnwes said:
Hans, 80 new listings in a week is nothing to be ashamed of, that's a lot.

Similar story to Spoo.

Sunday:
Sleep in a bit 8 or so. **** ton of photos and measurements. I have recruited my wife occasionally to write down measurements. Pull items that will sell that night for shipping.

Monday:
Leave for work by 6 (hour drive). Thrift for lunch. Any down time is spent making listings of the stuff measured Sunday. Hit a thrift on the way home. Process orders for 24 hour shipping. If there is any time left, which there seldom is, more photos and measurements. In bed by 1 AM if I'm lucky.

Tuesday:
""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" Finish up orders for 24 hour shipping. More pics and measures. In bed by Midnight.

Wednesday:
""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""". Hit my Wednesday night thrift loop. Any straggler shipping orders. More pics and measures. In bed by Midnight.

Thursday:
""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""". Hit a thrift on the way home. Finish up 10 day listings for the week, all scheduled to start between 11-11:30 PM EST. In bed by midnight

Friday:...my favorite day!
""""""""""""""""""""""""""""""""""". Work half day. Go on a big ass crazy 8 hour thrift adventure. One or two of 4 different routes. Go out for dinner or something nice with the wifey, after I bore her to death showing her all my finds.

Saturday:
Sleep in a bit....maybe 8 or so. House/Yard work...if we are not travelling. Maybe a thrift or two with the wifey. Afternoon cool down with tons of pics and measurements.

Repeat!

Still have a pretty good social life on the weekends believe it or not.

Wow, that's insane! It pays for itself, but I have to say that I'm really impressed with your schedule!

Fueco said:
So, here's the email thread from between 2243 and 2315 this evening (except the first... I opened the case around 1700 today).

tben said:
I can't say that I am on your side with this one.

I'm the same. I read the situation twice to better understand what's going on with it, but it seems he did send you what was pictured, regardless if it was supposed to be the UK/Netherlands/Poland. It seems you're upset that they're not what you wanted them to be, but I'm not sure who's to blame on that, possibly both of you? I don't know anything about biking and/or its equipment, so maybe that's also part of it. I also didn't see the listing for the item.

Having said that, shouldn't you have emailed the seller before buying if you weren't 100% sure they were the recent ones? He may have written the auction to sound as though they were, but unless he lied about something, I would just take him up on his offer to refund part of it.

othertravel · Apr 29, 2013

Stewie said:
Can you guys look at this auction and maybe get me some tips to get better results? I really felt that I would get better final price...retail on these is $595 and just missing the shoelaces. Better description? Poor title? Or maybe it was the dog?

http://www.ebay.com/itm/151030262345?ssPageName=STRK:MESOX:IT&_trksid=p3984.m1561.l2649

Thanks in advance!

I would also recommend trying to find out who makes the boots (if that's possible). For example, alot of Paul Smith shoes are made by Grenson and are identified as such in the listing (it will then show up in searches for Grenson shoes). In the case of the JV boots, might be trickier, but possible to find out the manufacturer.

Dolfan954 · Apr 29, 2013

Fueco said:
So, here's the email thread from between 2243 and 2315 this evening (except the first... I opened the case around 1700 today).

I am confused. First, why does it matter where it came from? If he shipped it while on vacation, it was a bigger hassle for him to get it to you on time. He could have printed out the label and waited until he got back. We have joked plenty on here about forgetting and bringing auction items that we knew would end while making a trip. Your anger about the location it came from seems to be you trying to attack the eBay policy sideways to scare him into a return. Are you really offended it came from Poland?

Second, why should he be required to date an item? If you cannot recognize the differences, that is why you ask. Do you list the items you sell and provide dates? It sounds like he is being pretty fair in trying to resolve it. For an international order, taking any refund is already a tremendous loss for the seller because the sunk cost of shipping is so high. Also remember that depending on the policy in the listing, you might have to pay return shipping.

You were unhappy with the product because you made an assumption and were wrong. It happens. I recently bought a suit with the waist size a little small assuming there would be the normal amount of extra fabric to let out in the waist when I received it. When I got it, some tailor had obviously trimmed the excess in the waist for reasons I do not know. Seller didn't list if excess fabric existed, I just assumed it was like a million other suits. My fault for assuming, so I just happily relisted it. Take it as a lesson to ask next time. It takes five seconds to ask for a measurement or a picture.

Brianpore · Apr 29, 2013

tben said:
Quote: +1....take a step back and look at it from his point of view....item pictured (even with a bad picture and no description), buyer asked no questions, angry buyer....hmmm thats odd.

Where he ships it from has no bearing as to the item you bid on and received IMO. I ship from multiple states when I travel to help expedite the shipping process.

Fueco · Apr 29, 2013

Brianpore said:
Quote: +1....take a step back and look at it from his point of view....item pictured (even with a bad picture and no description), buyer asked no questions, angry buyer....hmmm thats odd.

Where he ships it from has no bearing as to the item you bid on and received IMO. I ship from multiple states when I travel to help expedite the shipping process.

I recognize that I share partial blame on this one. But This dude was definitely hiding what the shorts were. YES, I should have asked for clarification, or more pictures. The ONLY case I have is on misrepresentation of the item's location. I could care less about shipping the item back to England... It's just another package to drop at the Post Office today. I don't even care about the postage price.

I don't ship outside the US for my sales, perhaps I need to do the same with my purchases?

I'm not asking any of you to be on my side. But please, for the love of God, don't lie about where you're at, misrepresent what you have, and don't sell crap (crap products, that is) on Ebay.

Steve Smith · Apr 29, 2013

Stewie said:
Can you guys look at this auction and maybe get me some tips to get better results? I really felt that I would get better final price...retail on these is $595 and just missing the shoelaces. Better description? Poor title? Or maybe it was the dog?

http://www.ebay.com/itm/151030262345?ssPageName=STRK:MESOX:IT&_trksid=p3984.m1561.l2649

Thanks in advance!

Even though those are from a well known designer they are a bit off the mainstream in styling. IME BIN will bring a higher price for shoes and boots if you don't mind waiting.

And I also think that ebay is in a pricing downswing right now. I was getting more for auction items a few months ago.

Fueco · Apr 29, 2013

HansderHund said:
I can't say that I am on your side with this one.

Quote:

Repeat!

Still have a pretty good social life on the weekends believe it or not.

Wow, that's insane! It pays for itself, but I have to say that I'm really impressed with your schedule!

Fueco said:
So, here's the email thread from between 2243 and 2315 this evening (except the first... I opened the case around 1700 today).

tben said:
I can't say that I am on your side with this one.

I'm the same. I read the situation twice to better understand what's going on with it, but it seems he did send you what was pictured, regardless if it was supposed to be the UK/Netherlands/Poland. It seems you're upset that they're not what you wanted them to be, but I'm not sure who's to blame on that, possibly both of you? I don't know anything about biking and/or its equipment, so maybe that's also part of it. I also didn't see the listing for the item.

Having said that, shouldn't you have emailed the seller before buying if you weren't 100% sure they were the recent ones? He may have written the auction to sound as though they were, but unless he lied about something, I would just take him up on his offer to refund part of it.[/QUOTE]

There was absolutely no reason to suspect that these were super-old shorts with synthetic padding. Those have not been made for at least 20 years. Bike shorts don't last forever, like most items of clothing, if they aren't worn. The chamois dries out and becomes brittle, for one thing. The new padding in shorts doesn't have this problem, therefor anything with a synthetic chamois would be "Great Quality".

I don't expect all of you to understand the details here... But this is a seller who primarily sell clothing items, and clearly didn't know what he/she had. I guess the lesson here is to only sell things you know about (or know someone who knows) and to thoroughly go over auction listings and the item descriptions.

He implied that they were new ones by listing them like this:

ASSOS SWISS MADE - GREAT BIB SHORTS

Great quality!

The size on the label says LARGE

tben · Apr 29, 2013

Fueco said:
There was absolutely no reason to suspect that these were super-old shorts with synthetic padding. Those have not been made for at least 20 years. Bike shorts don't last forever, like most items of clothing, if they aren't worn. The chamois dries out and becomes brittle, for one thing. The new padding in shorts doesn't have this problem, therefor anything with a synthetic chamois would be "Great Quality".

I don't expect all of you to understand the details here... But this is a seller who primarily sell clothing items, and clearly didn't know what he/she had. I guess the lesson here is to only sell things you know about (or know someone who knows) and to thoroughly go over auction listings and the item descriptions.

He implied that they were new ones by listing them like this:

ASSOS SWISS MADE - GREAT BIB SHORTS

Great quality!

The size on the label says LARGE

I still am not seeing how he claimed they are "new ones." Pardon my ignorance. Additionally, eBay has added a place to upload more photographs to prospective buyers. When in doubt, just ask. If the seller doesn't answer and/or send additional photographs, then don't purchase items from that seller. Again, pardon my ignorance, but I am still unable to see how the seller misrepresented the item.

VLSI · Apr 29, 2013

Fueco, you have two options. Realize you fucked up and move on with your life. Be *****, extort eBay policy, and steal the seller's money. You're wrong on this one. There it is, ball is in your court.

For what it's worth, I have no clue how old the suits I sell are. Some are dated and super out of style. It's not my issue.

Fueco · Apr 29, 2013

This isn't an issue of age, it's of misrepresentation.

I'll try to put it in a way you might understand:

Let's say that a seller lists a suit. Let's say that in the picture it appears to be a 3/2 Roll. Do you still question the seller to make sure it's a 3/2? If you don't, and you buy and it turns out to be a hard 3-button, do you have a case of an item being misrepresented, or did you do something wrong?

This is perhaps an over-simplification... Again, I don't expect anyone here to know the difference between a leather chamois and a synthetic chamois, just know that the Assos shorts of 20 years ago are not of the same quality and comfort as the modern ones.

Obviously, the seller has recognized that he/she is partially at fault, and has given me a full refund. I will be shipping them off to jolly old England later today.

Yes, I've learned my lesson about reading the listings. And yes, I did report the seller for violating TOS. It may not be the direct issue here, but it is an issue. I should have noticed that and not bid on the item in the first place.

Fueco · Apr 29, 2013

VLSI said:
Fueco, you have two options. Realize you fucked up and move on with your life. Be *****, extort eBay policy, and steal the seller's money. You're wrong on this one. There it is, ball is in your court.

For what it's worth, I have no clue how old the suits I sell are. Some are dated and super out of style. It's not my issue.

And put on some FU Plaid and tell you to FO?

VLSI · Apr 29, 2013

It's been posted before, you can find it. Truth hurts I guess.

Fueco · Apr 29, 2013

Whatever.

I'm happy not to do business with you here or on Ebay.

VLSI · Apr 29, 2013

Sounds like that's to my benefit. If roles were reversed and the seller was the poster here, you would have just earned your place on the blacklist.

Steve Smith · Apr 29, 2013

Fueco said:
I recognize that I share partial blame on this one. But This dude was definitely hiding what the shorts were. YES, I should have asked for clarification, or more pictures. The ONLY case I have is on misrepresentation of the item's location. I could care less about shipping the item back to England... It's just another package to drop at the Post Office today. I don't even care about the postage price.

I don't ship outside the US for my sales, perhaps I need to do the same with my purchases?

I'm not asking any of you to be on my side. But please, for the love of God, don't lie about where you're at, misrepresent what you have, and don't sell crap (crap products, that is) on Ebay.

Your only case is based on an irrelevant fact. You are wrong. If you want to be a PITA and abuse ebay policies then nobody can stop you from doing that. However this is the wrong place to look for validation of your tactics.

If you are not looking for someone to be on your side then why did you post the story?

Buying and Selling on eBay: Tips, Tricks, Problems & Questions

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