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Buying and Selling on eBay: Tips, Tricks, Problems & Questions - Page 413

post #6181 of 14140
Quote:
Originally Posted by suited View Post


I see. Maybe us flat earthers will join you soon enough. I'd be interested in hearing why Spoo doesn't offer returns - I assume it's because he sells so many high-end women's items.

Don't get me wrong, I'm not saying anyone should or shouldn't offer returns. I do, mainly because ebay will force you too if the buyer wants to anyway. I'd rather the buyer return it easily because it doesn't fit (paying the 10% fee + return shipping) than lie and say it was not as described and have me pay everything....or worse, send back the item intentionally ruined like eazye's luggage.

post #6182 of 14140
Quote:
Originally Posted by capnwes View Post

It is clearly stated, by ebay, on each of my listings.




However, if there is the least bit of resistance, I just do a 100% refund. It's a simple check box in the return window. Also, if the item was $500 or something, I'm not charging them $50 to return it. Really just enough to cover my original free shipping.

One thing I've noticed during the hassle free return process is when you go to give a refund, you have no option to do partial sale or partial restock or partial shipping refund. Again, I've only done one and not had to worry about it, but would like to know what to do if you don't want to gouge someone with a 50$ restock fee, but still want to charge one for less.
post #6183 of 14140

Thanks for all the info Wes.

 

Also, my point of view is coming from also having about 50% consignments at this point. It's one thing to take returns on your own items but another to start taking returns on consignments where you have already paid the consignor.  Just putting it out there.

 

Ebay does make it easy and I'm sure most people would not take advantage of the return policy.

post #6184 of 14140
Quote:
Originally Posted by Fueco View Post


Nice!

I'm pondering a new MacBook Pro since mine is now 3.5 years old (4/2010). It's a bit long in the tooth... It especially annoys me that I cannot stream content from it through my AppleTV, and that Photoshop takes forever to process 18mp files from my camera.

Its a good day for it since they just announced the new ones today.

 

The 13-inch version features a Haswell processor, while the 15-inch version comes equipped with a Crystal Well processor..

 

The 13" is up to 9 hours battery and the 15" is 8 hours. I've been waiting on this to pull the trigger myself.

post #6185 of 14140
Quote:
Originally Posted by jebarne View Post
 

Its a good day for it since they just announced the new ones today.

 

The 13-inch version features a Haswell processor, while the 15-inch version comes equipped with a Crystal Well processor..

 

The 13" is up to 9 hours battery and the 15" is 8 hours. I've been waiting on this to pull the trigger myself.


Can you shed some light on us as to what and how those processors work?

Im not really techy techy, but do enjoy the casual surface conversation.

post #6186 of 14140
Quote:
Originally Posted by Brianpore View Post
 

Why not put flat rate box into poly bag. Ship first class. Avg cost under $3..... :teach:

bumping to ask a question. Do you guys spring for USPS tracking when you go the 1st class route?

post #6187 of 14140
Quote:
Originally Posted by jebarne View Post
 

bumping to ask a question. Do you guys spring for USPS tracking when you go the 1st class route?


I always do to help cover my ass in case a package is claimed lost or not delivered.

post #6188 of 14140
Quote:
Originally Posted by Snoogz View Post
 


Can you shed some light on us as to what and how those processors work?

Im not really techy techy, but do enjoy the casual surface conversation.

don't know that I'm the best guy to do that, but the haswells run about 10-15% faster than the ivy bridge which runs about 20% faster than mine. Plus, they're integrating the latest graphics processing, the iris that some have claimed is like 90% more processing than the previous generation (I'm always skeptical of %%%%). All of this extra power and still it consumes less power. In the OS, they've implemented compressed memory which will means you won't have the shuffling and slow down while things are moved in and out of memory, plus because the iris is so much more powerful, they're moving cpu tasks over to the graphics processor. 

 

Add to that, 802.11 AC which gives you gigabit wireless, thunderbolt 2.0 which is screaming fast, an onboard 1080p video camera built in it starts to get impressive. They also went to the latest flash storage, 1600 mhz memory, its now under 3/4" thick, weighs less than 3.5 pounds and gets you an extra hour of battery. the best screen on the planet.

 

all for $200 less than the model you would have bought yesterday.

 

already on my list for christmas.

post #6189 of 14140
Quote:
Originally Posted by jebarne View Post
 
Quote:
Originally Posted by Brianpore View Post
 

Why not put flat rate box into poly bag. Ship first class. Avg cost under $3..... :teach:

bumping to ask a question. Do you guys spring for USPS tracking when you go the 1st class route?


"spring for"....it's free if you ship online though ebay.

 

Shipping 101 - Do not ship a package without a tracking number

post #6190 of 14140
Quote:
Originally Posted by Brianpore View Post
 


"spring for"....it's free if you ship online though ebay.

 

Shipping 101 - Do not ship a package without a tracking number

ah, when I priced it out it was adding .90. for the difference I just mailed the box for 5.25. 

 

but, it was late. I could have read it wrong. 

 

jb

post #6191 of 14140
Quote:
Originally Posted by capnwes View Post

What you paid is irrelevant. I am pissed for you. I suppose that should be my feedback for every single transaction I have ever done.

I'd reply that that's the whole effing point of having an Ebay store. Sorry for the loss... Chalk it up as a lesson learned.
post #6192 of 14140

Couple questions for folks with an eBay store, as I'm thinking of opening a basic store, mainly so I can relist things month-to-month, have markdowns and take advantage of some of the other tools.

 

The basic store at $19.95/mo paid month-to-month includes 150 free listings...I already get 50 free listings without a store, so, do I get 150 more free listings (200 total), or, 150 free listings period (meaning, only 100 more than I get now)?

 

Best asked of a tax advisor, but: is the $19.95 store fee also tax-deductible?

 

 

On the subject of returns: no reason not to accept them (unless you're already high-volume with repeat buyers and regularly featured on PTO) - it's been said before: you accept returns whether you do or not.  A buyer can return an item as SNAD if they want to and not much we can do about it.  That said, the vast majority of buyers are upstanding and are not out to purposefully rip anyone off - they just want to buy a fricking tie or whatever.  I happily accept returns if not as described because I know I won't need to in almost all cases - I photograph everything I can, provide accurate measurements, and don't sell flawed items (or on occasion if there's a spot on the lining of a SC or whatever I describe and photograph it).  I inspect the hell out of everything and state outright that the item has no wear / holes / spots / stains / frays / smells / whatever.  I don't sell huge volumes but out of the last 200 or so items I've had 2 returns: one was an electronics item that went DOA in transit, and the other was a pair of pants that the color was so weird I couldn't describe it and the buyer thought they'd be different - my bad and return accepted no problem and refunded return shipping.  

The only real SNAD I've had in memory was last year on a BB suit I bought from an "upscale resale" shop and sold on eBay - guy bought it, had it tailored, and when he picked it up he said his tailor told him the pants were a slight mis-match...I assumed it was a real suit and looked like a match to me, but oh well - I refunded everything, let him keep the suit, and sent him a $25 BB gift certificate to make up for the hassle.  He was flabbergasted, left glowing feedback, and ended up buying a few new ties from me later that more than covered the gift certificate.  I don't brag about the returns/SNAD cases I have beaten because I don't get any that I need to fight.  I'm sure it would be different if I were selling more - simple math says so and you can't please 100% of the people 100% of the time.

Naturally, I have just jinxed myself and will get a SNAD opened tomorrow.... :)

I'm also gonna re-sign-up for managed returns; I opted out before they fixed a couple issues - seems like a good idea now. 

post #6193 of 14140
Quote:
Originally Posted by ATLnoob View Post
 

Couple questions for folks with an eBay store, as I'm thinking of opening a basic store, mainly so I can relist things month-to-month, have markdowns and take advantage of some of the other tools.

 

The basic store at $19.95/mo paid month-to-month includes 150 free listings...I already get 50 free listings without a store, so, do I get 150 more free listings (200 total), or, 150 free listings period (meaning, only 100 more than I get now)?

 

Best asked of a tax advisor, but: is the $19.95 store fee also tax-deductible?

 

 

150 free total listings. 

 

Yes, the store fee is tax-deductable.

post #6194 of 14140
Quote:
Originally Posted by capnwes View Post

150 free total listings. 

Yes, the store fee is tax-deductable.

Gracias!
post #6195 of 14140
Warning: Spoiler! (Click to show)

Quote:

Originally Posted by ATLnoob View Post
  Warning: Spoiler! (Click to show)

 

Couple questions for folks with an eBay store, as I'm thinking of opening a basic store, mainly so I can relist things month-to-month, have markdowns and take advantage of some of the other tools.

 

The basic store at $19.95/mo paid month-to-month includes 150 free listings...I already get 50 free listings without a store, so, do I get 150 more free listings (200 total), or, 150 free listings period (meaning, only 100 more than I get now)?

 

Best asked of a tax advisor, but: is the $19.95 store fee also tax-deductible?

 

 

On the subject of returns: no reason not to accept them (unless you're already high-volume with repeat buyers and regularly featured on PTO) - it's been said before: you accept returns whether you do or not.  A buyer can return an item as SNAD if they want to and not much we can do about it.  That said, the vast majority of buyers are upstanding and are not out to purposefully rip anyone off - they just want to buy a fricking tie or whatever.  I happily accept returns if not as described because I know I won't need to in almost all cases - I photograph everything I can, provide accurate measurements, and don't sell flawed items (or on occasion if there's a spot on the lining of a SC or whatever I describe and photograph it).  I inspect the hell out of everything and state outright that the item has no wear / holes / spots / stains / frays / smells / whatever.  I don't sell huge volumes but out of the last 200 or so items I've had 2 returns: one was an electronics item that went DOA in transit, and the other was a pair of pants that the color was so weird I couldn't describe it and the buyer thought they'd be different - my bad and return accepted no problem and refunded return shipping.

The only real SNAD I've had in memory was last year on a BB suit I bought from an "upscale resale" shop and sold on eBay - guy bought it, had it tailored, and when he picked it up he said his tailor told him the pants were a slight mis-match...I assumed it was a real suit and looked like a match to me, but oh well - I refunded everything, let him keep the suit, and sent him a $25 BB gift certificate to make up for the hassle.  He was flabbergasted, left glowing feedback, and ended up buying a few new ties from me later that more than covered the gift certificate.  I don't brag about the returns/SNAD cases I have beaten because I don't get any that I need to fight.  I'm sure it would be different if I were selling more - simple math says so and you can't please 100% of the people 100% of the time.

Naturally, I have just jinxed myself and will get a SNAD opened tomorrow.... :)

I'm also gonna re-sign-up for managed returns; I opted out before they fixed a couple issues - seems like a good idea now.

 

I love your business model, not being so nit picky about your money and all that, because it pays off in the long run. I'm trying to take that direction also, coming with the understanding that I will lose some money here and there and not have a headache when it happens. I also actually enjoy having customers excited over a great deal even if I don't make so much on the sale, I just like to hear about it from them.

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