Buying and Selling on eBay: Tips, Tricks, Problems & Questions

I to have seen a major slow down this week...
Not sure of the culprit but am looking for a killer next week.

Question for sellers. Received some ties that were described as 'mint' and maybe even 'perfect' though at least the former.
Lot of 8, at least 7 have pulls, maybe a dot stain and a couple of labels are half off. None of these particulars were in the description.
I told seller,right away, sent pics which show the pulls. Not magazine quality but quite clear. Seller says i can have a refund but is basically telling me they are fine
and that I am a *()&, implicitly. I am sure it will cost me near $25 between losing the shipping plus sending them back. She is such an unscrupulous &*()&
denying these are pulls and such. I want to ding her with neg feedback but I guess she can then return it even though all I did was pay right away and immediately upon receipt
show her the issues with the merchandise. I did not ask for anything when I first wrote, I pointed out the issues and then waited for her to respond.
I had someone else send me a tie with a couple of pulls and they were completely apologetic, sincere and attempted to rectify in a fair manner.
Not sure if I should just keep them and resell ore return. I don't want to do the latter because she will falsely advertise again, I am sure and wind up making more money since shipping cost was greater than actual shipping cost. I know y'all ***** about buyers who screw you, etc. but there are bad sellers too.
What I rather do is make a wager with her for 10k that they have pulls, use a neutral judge and make her pay but we know that liars won't ever take an honest contest.

How can I punish her without getting screwed, myself, for doing nothing wrong?

Maybe most ebay buyers are blind idiots who don't notice blatant pulls, etc. but that is just not right in my book.

You can and definitely should leave negative feedback, she cannot return it.

Unfortunately, you will be on the hook for return shipping and there's very little you can do about it.

If I return them, do I leave neg feedback after she has refunded? I don't use ebay much(and this is why, good often but standards are not across the board) so I don't know and don't want to be unfairly dinged because of a sub standard seller who thinks someone not accepting their lies is 'unreasonable' and goes for unwarranted revenge.
I will lose return shipping PLUS the original shipping which is quite a lot. And for this, she deserves punishment. I don't know about blocking but why shouldn't I ruin her sales? She is an unscrupulous seller, she doesn't have the right nor deserve to sell anything.

If I return them, then at some point leave neg feedback, she definitely cannot return it?
If I keep them, can I leave neg feedback and can she then leave negative feedback for me?

Sorry I'm such a noob but you gents are a better source than the myriad of statements, opinions, etc. around elsewhere. I am just very raw about her attitude on top of her shady selling practices. And then the penalty I pay for this.

Thanks



gambit50 said:

If I return them, do I leave neg feedback after she has refunded? I don't use ebay much(and this is why, good often but standards are not across the board) so I don't know and don't want to be unfairly dinged because of a sub standard seller who thinks someone not accepting their lies is 'unreasonable' and goes for unwarranted revenge.
I will lose return shipping PLUS the original shipping which is quite a lot.

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File a significantly not as described case and provide your explanation and evidence. Once you win the case, paypal will instruct you to ship the ties back. You provide tracking to paypal and once they are delivered back, paypal will refund you original purchase price plus original shipping -- you are only out return shipping.

And for this, she deserves punishment. I don't know about blocking but why shouldn't I ruin her sales? She is an unscrupulous seller, she doesn't have the right nor deserve to sell anything.

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It's unethical... I'm not saying she doesn't deserve it, but you would only be lowering yourself to her level. I don't have a bone in the fight, so I don't really care what you do.

If I return them, then at some point leave neg feedback, she definitely cannot return it?

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She can't do a damn thing to you...

If I keep them, can I leave neg feedback and can she then leave negative feedback for me?

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Yes. No.



VLSI said:

File a significantly not as described case and provide your explanation and evidence. Once you win the case, paypal will instruct you to ship the ties back. You provide tracking to paypal and once they are delivered back, paypal will refund you original purchase price plus original shipping -- you are only out return shipping.
It's unethical... I'm not saying she doesn't deserve it, but you would only be lowering yourself to her level. I don't have a bone in the fight, so I don't really care what you do.
She can't do a damn thing to you...
Yes. No.

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All good advice. Sellers can no longer leave negative feedback for buyers, only positive, so you don't have to worry about that. It's unfortunate that you ended up with something less than stellar on this, and I suppose paying the return shipping is the price of gambling on used items.

I hope this doesn't discourage you from buying on ebay, there are a lot of great sellers out there who take care in their transactions.

VLSI said:

I don't have a bone in the fight, so I don't really care what you do.

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I'm assuming you meant a "dog in the fight," but your way sounds much better.



HansderHund said:

I'm assuming you meant a "dog in the fight," but your way sounds much better.

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Is that the saying? Oops... good thing you can keep my English straight.

Thank you very much. While I would probably only leave neg feedback, I am a bit surprised that you feel it is unethical if I went through with whatever it is to 'ruin' her business for a week. I don't think she is a huge seller, anyway. Is this just sympathy for fellow sellers? I would think that shady practices amongst your own would be frowned upon and you would not care if they are punished and to what degree. Personally, I find her selling practices appalling. I would never do such a thing. And it is not something that could be overlooked. It is every item. And if she does not inspect them, carefully, don't list as perfect. Or she is grossly incompetent. Not sure why anyone as a fair and decent person, buyer or seller, should care if she is punished. I understand that buyers screw sellers but it goes both ways. I think from the pics I left, it is quite clear that my issue is more than reasonable.

I wish I knew this before. I forgot that I had bought a shirt that was NEW WITH TAGS. Was in the maker's packaging. I take it out, HUGE, mustard type stains. Seller was apologetic enough, I returned, paid shipping and was refunded cost - original shipping by her. Was a bit raw about it since it was so completely blatant but thought that is how it goes. I did not leave her neg feedback. But this is out of hand now. Receiving the original shipping back will soothe these wounds a bit.

Again, thank you for your specific, useful answers.

Off to file a claim, I guess.

It's just a ****** thing to do. But no, I don't think what the seller does is okay nor do I condone their business practices.

Regarding your new shirt -- it's quite possible the seller never inspected it because it was in the package. It was probably an unscrupulous return to the original store, that the seller then likely bought at the discount racks and assumed it was fine because it was packaged. I don't take items out of packaging that I buy new to inspect them.

Last note: Don't buy anything new without tag on ebay expecting it to actually be new, assume it will "lightly used". Most sellers that list items as new without tags are liars and assholes.

Yeah worst is the people who list shoes as new with box and you see at least 10 wears on shoes

Yes, I know that NEW W/O TAG is often bogus though I have a tie myself up on SF that is actually NEW without the tag.Tag clipped, never worn. Does that count?
But that shirt was NEW W/TAG so the horror when I opened it......
If she agrees to refund original shipping and not make me go through the res center, I might not leave any feedback or possibly neutral.
I am not going to ruin her business beyond feedback(time, effort, care,etc.),anyway, but, personally, I have no issue with ****** things happening to ****** people.

Maybe you have an answer or thought on this possibility. Since many/most of ebay buyers might be clueless idiots, does that allow sellers who lie/fudge about condition(at least in clothing)
to continue on with these shady practices and thus punish people who know? Seems to me, maybe many people would look at these ties, see that they are basically not completely ripped and stained a different color and think, OK, fine. That does not get it done for me and it shouldn't for anyone.

See, your last line, that I know.



gambit50 said:

If she agrees to refund original shipping and not make me go through the res center, I might not leave any feedback or possibly neutral.
I am not going to ruin her business beyond feedback(time, effort, care,etc.),anyway, but, personally, I have no issue with ****** things happening to ****** people.

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Do not do not do not threaten her with negative feedback if she doesn't agree to take the tie back and/or pay shipping. That's a good way to get her to tell you to suck it and then get her neg removed later.

I did not threaten her with anything. I told her that I don't appreciate telling me these pics don't show any pulls, issues and claiming, implicitly, that I am unreasonable.
She offered refund but I am sure that does not include original shipping. So, I replied with my displeasure about her attitude and lack of responsibility for her merchandise. If she responds that she will refund original shipping, I won't open a case. Otherwise, I will. Is that OK? I never mentioned feedback at all. I never threatened her with anything. I just stated that I thought she was a rubbish seller but not quite so blatantly.



VLSI said:

Is that the saying? Oops... good thing you can keep my English straight.

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Sorry, I just thought it was a funny image....didn't mean to nitpick!

It's definitely reasonable to ask for original shipping back and good to clarify before shipping it back. It sounds like you're being a jerk though. There's never a good reason to be aggressive or rude towards the seller though, no matter how awful you think they are. It's not going to make them more likely to work with you, and if they don't, paypal/ebay will take care of you.